3 weeks ago, Mattstar69
Nope
This app is so overpriced that it’s almost criminal. It would be amusing if it weren’t so frustrating. You offer users a week of the free trial, then restrict their experience after just 10 minutes. Do you expect them to pay $6.99 to $49.99 for this? Seriously? Before even completing the week, you think this experience will convince users to pay? Without knowing if the app’s features are even remotely worth it? That’s a fantastic business model! #Sarcasm What they don’t tell users upfront is that their “pro” tier is merely a gimmick to entice you to sign up. Once you subscribe, you might expect access to all their features, but that’s only for 10 minutes a week. Your first week, which also includes your entire free trial, allows you to upscale only 10 minutes total. Now, let’s discuss another hidden aspect: the maximum length of your video clip. I’ve only been able to use two features before they removed the “pro” features. The restoration feature, specifically the AI part, allows you to upscale videos that are 59 seconds long. They claim it can do 1 minute, but every 1-minute clip I tried said it was too long. So, you can only upscale 10 59-second videos over the 7-day period. Once you reach that limit, they count even the poorly upscaled videos against your 10 minutes. If you’ve reached the 10-minute marker, you’re either done until next week or you can pay to continue. You’ll need 3 tokens for every 59 seconds of video. How much are tokens? There are several different token packs you can purchase, but the cheapest one costs $2.99 and that will give you 5 tokens. So, enough for 59 seconds with 2 tokens to spare, but you’ll need to buy more if you want to use the remaining two. Nice move, you make it so the customer has to keep spending money to avoid wasting money. Classy. What’s also not made clear is that it’s not just AI that has limitations. Even their general upscaling, which utilizes your phone’s resources and doesn’t significantly improve the quality, merely alters the image’s color and focus, blurring some areas and sharpening others. This isn’t their cloud-based AI; it’s your phone’s hardware and software. So, if the 1-week trial reflects what their app offers, you’ll only get 10 minutes of usage per week. However, this isn’t 10 minutes for each feature; it’s 10 minutes for all features combined. Now, I may be being frugal or overly cautious, but the idea of spending 40 minutes a month upscaling videos that are only 1 minute long seems more like the free tier than the premium tier. Nevertheless, I suppose if they assume you’re only interested in upscaling 59-second-long videos, they assume your expectations aren’t very high. Of course, there’s a chance you’ll receive even more once you start paying for the app, but it’s unlikely. I’m not willing to pay $6.99 or $49.99 just to find out. It’s unfortunate that they don’t clearly state what the free 7-day trial actually entails or even what the monthly subscription entails. If you’re holding out hope that you’ll get more once you’ve paid their exorbitant asking price, consider what they’ve given thus far. I doubt the app developer is going to give much more, as they’ve already demonstrated their intention to maximize profits while minimizing offerings.
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