Aruba Instant On

The app is great for managing my network. I have experienced only one issue. I’ll be using it just fine and then open another app. When I switch back to or re-open the Aruba app after a long period of time (multiple hours), it only shows a white screen. The time in between using it seems to be the key factor. I have to swipe it away to allow it to restart and then it works fine when I re-open it.

This app is good for 2 things. Telling you a site is down and setting up a quick wifi. If you need to manage any devices or look into any issues then I suggest using the Aruba website from a PC. This app is missing all the QOL improvements that is needed to do any kind of actual real world troubleshooting. In the website I have the ability to add fields so I can view all device names, mac, ip, os, connection speed and Wi-Fi name all from ONE screen. In this app you have to look in an unnecessary amount of different locations just to view all that info for one device. If you have 50+ devices then good luck using the app. You also need to add a reboot all devices option so I don’t have to reboot 25 APs one at a time…. After they updated it a few days ago they made it even slower then it was before. Logging in, switching sites all slow. I change the sorting to alphabetical, and every time I log back into the app, they change it back the some other setting.

Are there active updates on this? Looks dated and still has limited reviews. The system works okay, however I still see a slow adoption rate to this… I’m not sure why other than it doesn’t appear to be advertised or marketed well… could be why it looks so dated.. Update: Now I know why, Bought an AP 22 on the 7th, connection in 1,500 sqft home. The home is 1 floor, mounted in attic. It could not reach the master bedroom without dropping out. Master bathroom, forget about it. It’s connected at 1-0 bar at best. Andddd guess what no connectivity. For reference, currently have a Ubiquiti UAP-LR, it’s got better range and can get full connectivity. 6 plus years in attic still going strong. Finally thought it was time for upgrade, since we are getting fiber in a couple of weeks. Not was I wrong with this one.. For the AP22 No matter what setting you move the 2.4 ghz to, it will not stay connected. And for the 2.4 to work, you have to have both 2.4 and 5 GHz enabled. The iPhone will not connect otherwise. Atleast the cloud portion works, so you can easily reconfigure. But after 2 days of working with this, it’s going back. Getting another Ubiquiti U6-LR for the same price with 4x4 MIMO vs this at 2x2. For only $10 more. Had high hopes for this system to work, but definitely not ready for a SMB or home. Glad I don’t order these for my clients…

This app is a great idea in theory, but still needs some major work. There are times where I open the app and it appears as if it’s frozen...I can’t tap on an buttons or tiles. I try to force quit the app and open again just to have the same problem. When it does work, the app is extremely basic and only reports the most trivial information. I find myself often having to resort to the web app (which doesn’t have too many customizable options either, but has more than the app) to change very basic settings. There’s not even a ping or Speedtest option in the app! So far I’m testing out Aruba Instant On and Ruckus Unleashed for some upcoming deployments, and Ruckus is blowing Aruba out of the water. Surprising to see given how solid Aruba is in the enterprise world, they just missed the mark with this Instant On line of products and services.

Although easy to use. I find it frustrating that with connectivity issues, I cannot click on certain buttons in the app because they are covered by the notification at the bottom that “your internet connection appears to be offline”. I know that already and I can’t troubleshoot or reset because your notification is in the way of clicking on buttons.

App works, but is underwhelming. InstantOn APs repeatedly reboot anytime the network gateway is offline making local lan, via Wi-Fi, useless as the wireless is offline while the APs look for the cloud controller. Local management for APs isn’t available. When InstantOn equipment is offline, the cloud controller doesn’t show last known config beyond last known internal AP. Cloud controller has no change log for admin changes. Cloud controller takes away all port control options for any port another instant on device is plugged into. Unable to edit multiple ports at once on switches. Makes me wonder about the quality of their enterprise equipment if the prosumer line is as unimpressive as it is.

I run AruIO at home and at work and for some friends To troubleshoot issues or keep an eye on things, I have to use two phones/iPads I wish to see a feature that allows one to sign in to multiple Aruba accounts in one app

I keep getting logged out of the app. Multiple times a day even. I will get the push notification about a device. Click it then it brings me to the log in screen. Update. Problem resolved. App is working as needed.

The app is fine - just a mobile version of the web portal. But you are logged out of the app constantly even when using mfa to authenticate yourself. I understand this practice on computers but phones aren’t shared devices - no need for frequent log outs. Very frustrating.

Hardware is working great, but app needs improvements and optimization. It’s sometimes slow to load, needs better sorting options for clients & devices, faster updating of data. Desperately needs dark mode.

Seems like the way you interpret the bw usage on a port on a switch depends on a few things. Super confusing how the uplink internet port shows download/upload in reverse. Also link navigation doesn’t seem to work well and you need to keep pushing links. Especially on startup with site selection. Wow back out and try again please!!!!

The app worked reliably until iOS 15. It now hangs on launch each time, needs to be forced quit and relaunched each time. Otherwise a solid complement to the Aruba instant on series.

Very good app. Like all critical apps complex access passwords should be used but that creates difficulties. If biometrics do not compromise security a complex password plus TouchID or FaceID access option would make easier usability.

Been using it for over a year now, still can’t figure out how to get back to the Home Screen to view all sites without closing out and logging back in. Also needs a port reset check box (reset multiple) without have to deactivate>save, activate,save.

I bought an AP22 and was able to do all needed setup through this app except for one thing: Disable the LEDs. Add that functionality and this app gets five stars.

I’ve used this app for ever and never had any trouble. All of a sudden nearly every time I open it I have to enter my login info. Normally this wouldn’t be a huge issue but it also won’t let me use my password vault to fill my credentials. This is making want to move back to UniFi

I have to force quit the app, then reopen it, every time I leave the app for an extended period of time.

The wireless hardware is great. The software does make it simple and effective. Overall, the app does what it needs to but there are a few improvements I would like to see: - Keep it logged in for longer periods (I currently have to sign in after 15-30 minutes) and/or add support for Touch/Face ID to reduce the log in friction. - When logging in and using a stored password, the Log In button doesn’t activate until the user has typed in the field. I currently delete the last character and type it in again as a workaround but, again, overcomplicates the login process. - It doesn’t recognize that the 2FA field has been populated for a few seconds. Might be related to pasting the 2FA code rather than manually entering it.

This app worked amazingly well for the last few years right up until they updated to version 3.x. White screens where the app hangs, non-responsive to touch, and tons of lag that didn’t exist on previous versions. Devs need to fix ASAP. if you were going to update an application, at least keep it working as well as it was before you touched it. At this point it is borderline unusable. Even the web portal runs like trash… It’s not just the iOS app.

This app was good to setup the devices initially, but it is basically worthless when you use it to configure your devices afterwards. I've been trying to rename clients to identify them and every time I make a change the app either logs me out or it takes me back to a whole unrelated menu or to the initial page. Sometimes when it logs me out and I try to log in it says that I have not sites in my account. It's even more annoying that I need to open my password manager instead of enabling biometrics from my phone.

The App keeps crashing after last update. It shows white screen. Tried reinstalling but same problem.

This app is terrible. I cant even login it just says no internet even though I do have it lol. Also can tell it just seems super laggy. I knew I shouldn’t have went with the instant on…

When the app works it’s fine, it offers pretty basic control invisibility of your network. Every second or third time I open the app, I have to sign in with my username and password and do two factor authentication. This makes using it very frustrating. I wish there was an option for local management, but then I guess they couldn’t monitor all of our data in their cloud.

Don’t buy the product and don’t install app. I’m technical, and am returning to Best Buy.