The app provides most of the information I need at a glance. It works well for that. But scheduling payments, etc, can be difficult with error messages being delivered on every attempt. Some screens will eventually show a successful operation despite the errors. I wish they’d more prominently display scheduled payments.
I have had this app for a while and it still alerts me of when my payment is due but for the past couple of months I haven’t been able to use the app to schedule my payments like I wanted to. A good app but I wish that bug were fixed.
This program is designed for people trying to make payments when you have life changes. You have to have 5 kids to get all the benefits or a free ride. There is no consideration for single person households who still have all of their bills to pay they just want their money. They could care less about the efforts that you are making. The absolute worst company ever.
This is a totally worthless app. It doesn’t let me schedule a future payment or pay more than the amount listed. Error messages keep appearing. I think they want students to default on their loans so they can charge extra fees. There automated phone system is terrible too, so I guess I shouldn’t have expected anything better with the app.
Can’t pay ahead of time can only pay what day it currently is so for instance if I wanted to schedule a payment 07/15 ahead of time because my payments due but it is currently 07/03. I can’t schedule a payment for the 15th only 07/03 so either pay it day of or not at all I have found my self late because of this complete joke of a app
This app is too simple. It doesn’t provide any useful information other than the payment amount and due date. It would be useful to be able access more account information and documents.
Download and removed this app multiple times because it’s broken, thought that would fix it, but it hasn’t. I have tried to log-in multiple times and every time it refreshes the page. I enter username and password, click ‘log-in’ button and it refreshes back to an empty log-in fields page. So, I can’t log-in which is ultimately useless in an app.
I cannot log in as a result of forgetting password. I put in to update and the moment I leave app to retrieve the code from my email, it defaults back to the main screen, making it impossible to actually update password. I literally hate this app and sincerely hope it is corrected.
The NEW Aspire Servicing Center App makes managing your student loan account as convenient as can be! Manage your Aspire Servicing Center account from anywhere, anytime! ACCESS YOUR ACCOUNT · Sign in has never been easier! Use Touch ID or Face ID for lightning-fast access to your loans! ACCOUNT DETAILS AT YOUR FINGERTIPS · Find your loan balance · View your individual loan details · See a history of payments you've made · Update your contact information and manage saved bank accounts MAKE PAYMENTS · Schedule payments quickly with saved bank accounts · Target payments to specific loans · Payoff loans (with current or future date payoff quotes)
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