CURE Auto Insurance

The App is nice and the lay out is clean. I can access pretty much everything. But i am having issues making my payment. I open the payment tab and it just stays stuck on loading page. That needs to be addressed and fixed promptly.

Is very hard to contact them or call them. They put you on the waitlist for 45 minutes at least and once they answer the phone call they ask you to wait they’re gonna send you to another person to help you. Are you gonna also wait 45 minutes for the other person and the funniest thing sometimes with the 45 minute done, they told you you gonna wait more 30 minutes or 20 minutes to be honest insurance and everything but the only problem is contact them like to change your householder or driver or put a new car is a problem

I was excited to be able to use Cure Auto Insurance at first. Reasonable rates & well it’s CURE. Jokes on me, you cannot talk to someone from USA & a manger is NEVER available and they are insanely RUDE. Every month for six months, even though I am enrolled in autopay, to avoid extra processing fees (SCAM), my autopay never works, so I have to make a payment via the web or over the pay and get charged the exorbitant processing fee(almost too convenient for them) & my text to pay, which I enrolled in for the added convenience & semi-nominal fee(again), NEVER WORKS. Are your rates so good because you gauge us in added inconvenience and fees?

I paid half of my bill and it still says I owe the full amount everytime I pay it sends a recipient but the total never changes them once the actual day of it being due comes now my insurance is cut off because of that one inconvenience smh that’s ridiculous it’s stressing me out because I cannot pay all in once if the option is their why can’t I use it ?! This app needs fixing and I definitely might consider getting quotes from elsewhere!!!!!

This app is awful!!! I lost my Comerica debit card and since have gotten a new one I wanted to call and inform Cure of this because my payment are set to auto pay …. No one I spoke to was able to help me 1 rep said because it’s personal information she could not do it but I gave you my personal information upon signing up crazy…so hopefully the banking information is in the system and not the debit card numbers and I’m sure if payment does not go through they will call me .

My insurance was effective on June 28. I downloaded the app twice. And it won't let me login. Help. Thanks in advance.

payment section takes a little while to load but app functions alright

This is the First time I’ve experienced this with the app I am using my User name and correct password and the app it’s telling me I’m using the wrong password. When I try to reset my password it does nothing. Also the website won’t let me review my payment history

Won’t let me login no matter how many times I try, and I’ve reset my password. And when it is incorrect, or won’t log you in, it won’t tell you what’s wrong. I’ve sat here forever trying to fix it and I can’t access anything✨

App doesn’t allow you to log in after you put in all the information they ask for. It needs to be taken down and worked on

Insurance is insurance. App is okay. I hate the $14.95 processing fee on top of over priced insurance.

I have tried several times now to try the Make a Payment and all I get are 3 circles like it is trying to load but never does.

Won’t let me login at all and idk what’s wrong this shouldn’t be happening and we pay our money for stuff like this to work cure do better (Detroit MI)

They are scam Ones that you have accident they act like they don’t know you Very very bad company They mad me lose my car nothing I got paid

App worked for literally a day and then stopped. Won’t let me log into the app. Can’t access anything.

Trying to get on the the app since I down loaded it and it keeps telling me invalid

The app isn’t allowing me to login.

The app is not allowing me to log in needs to be fixed