I don't have the crashing issues that everyone else appears to, however, the app doesn't offer the ability to manage your toll tag account. It simply says "coming soon" with a redirect to the mobile website. As that's probably the primary use case of the app, I can only give two stars.
As an avid toll user, I’ve always been troubled with the apps earlier versions and the lack of functionality and intuitive user experience. I’m not sure what’s changed operationally at HCTRA but this all functions so much more efficiently now I had to write a review about it. Kudos!
There is absolutely no functionality in this"app"; if you can call it that. I have never written a review about anything , but this is so bad I just had too. Account management says coming soon, but it was last updated over a year ago. Why would Apple even add this to the store? HCTRA, just remove the app and safe yourself the embarrassment and your customers the frustration.
This app gives quick access to emergency numbers and construction information, but the "My Account" tab only contans a link to the web page, and doesn't give any information. It claims an update is "coming soon," which is clearly false as the app hasn't been updated in a year. You're better off simply bookmarking the HCTRA website.
Doesn't do ANYTHING it says it would do online. And I couldn't set up an account online either because the tech people provided for state entry, but not for the license # from that state. Don't try calling either -- 20-30 minute wait. Houston should be embarrassed by this crappy product. I'm just trying to pay for a lousy toll after I got routed onto a tollway by accident
This app, just like the website, needs to support iOS (iPhones, iPads, etc.). It's pretty useless if you exclude an entire community of customers if your app and website doesn't support their devices. Initially I was very excited to download the app, buuuuut was very disappointed to see the same issues with accessing ANY type of information. Honestly, NO STARS!!!
No alerts to inform you that your balance getting to point where they will debiting your account where as if they would alert you, you could add funds yourself.
The app is pointless. It should have been an option after the mobile feature is added. It gives a link to the website. . We pay enough money to have a better app than this.
With the billions they collect from us it is not unreasonable to expect them to have an app where we can manage vehicles and toll tags. I despise this toll organization
Contact me to redo your app. This app looks like it was abandoned in the middle of development. it has a lot of potential, to inform customers about toll roads as well as to provide them with account information.
HCTRA can you get your tech guys to rectify the failure of your app? It crashes almost as you are tapping on the app. I wouldn't have given a star just that one has to for you to submit the review👎
The single most useful page in the app, MyEZTag / MyAccount, isn’t implemented yet. It just links to the HCTRA web site. What’s the point of this app otherwise? The app is an embarrassment.
The new EZ TAG app from HCTRA allows you to login with your EZ TAG credentials and monitor all your vehicles and transactions on the app. Search for EZ TAG on App Store and download that app.
Designed to provide the public with information pertaining to the Harris County Toll Road Authority, the HC Toll Road Authority application provides: - Contact information for toll road assistance - Up to date news about the toll roads and their offices - Location and information about roadway incidents, lane closures, and EZ Tag Stores - Link to EZ Tag account management site
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