Mindbloom

Health & Fitness
Rating
3.8 (79)
Size
21.2 MB
Age rating
17+
Current version
2.13.0
Price
Free
Seller
Mindbloom Apps
Last update
1 year ago
Version OS
12.4 or later
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User Reviews for Mindbloom

3.78 out of 5
79 Ratings
5 months ago, Taeron
Great app and even better program ❤️
I have been a Mindbloom client for a little under a year and in that time period my life has dramatically changed. This is the App Store so I’m not going to go into that but really review the app. If you want better health, check out the Mindbloom website. When I started the program the app was on the basic side- I could schedule my sessions, set the audio for that session, access their program education tools, and make some appointments (very limited). Mindbloom really listens to their clients and is constantly making updates to the app for the better. Now you can use AI to help with intention setting!! Game changer! You have the ability to schedule not just basic integration sessions but the themed ones also. And one of the best features next to the AI intentions, is the ability to easily access and listen to the Mindbloom audio tracks outside of your session. They are excellent for meditation sessions and I use them regularly. It used to be awful to replay them if you weren’t in an active session. I participated in a beta and there are other exciting features coming down the pike. Overall a great app and enhances the program!
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1 year ago, cmeride79
An Amazing Transformation from Mindbloom
As a chronic pain patient suffering from years of treatment– resistant depression, things were looking fairly bleak for me, and I had just retired. This was a time in life when you’re supposed to cut loose and really enjoy yourself, and I was having a hard time just facing each day. I was so excited to discover Mindbloom; it was completely different than the scads of any of the other therapies I’ve been through. By the end of the very first session, I knew I was in for some big changes. By the end of the first treatment series, I felt like a free person… like someone had blown the top off of my depression box! After six months, I was thrilled to be able to do another series with Mindbloom, and the difference that it’s made in my life has been astounding. I’ve actually gone back to work in an exciting, cutting edge new field in IT. I also now dedicate a lot more time to my beloved, formerly neglected guitars. Life is *so* much better, and I am *so* thankful for Mindbloom.
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2 years ago, church abuse survivor
Mindbloom saved my life!
Ketamine and home. It is a match made in heaven. I have suffered for decades with treatment resistant depression and with debilitating anxiety. I was born a highly sensitive person. I was raised in a Christian cult. It took me well into my adulthood to realize that what those around me described as "right" and "from God" were actually wrong, destructive, and, well, "evil." Years of taking multiple anti-depressants and even medical cannibus only kept suicide at bay. They did not return me to a quality of life or a state of thriving. But, Mindbloom saved my life by cutting short the amount of time spent on medications by years. Mindbloom's ketamine broke me free of terrible mental ruts and gave me the mental plasticity I needed to re-engage with life, change my terrible mental habits, and emerge as my best self. It took 18 sessions and I would do it again in a heartbeat. I fully endorse Mindbloom without reservations. Mindbloom did what decades of counseling and medicines could not.
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2 years ago, Monique Florence
Saved my life
I was diagnosed with treatment resistant depression and struggled finding the right medication for over three years. After a suicide attempt, my husband, desperate for a solution, came across ketamine therapy. We tried infusions but the trips were so strong that I dreaded the treatments. Not to mention the cost… Mindbloom offers the same results at a fraction of the cost but what really set them apart for me was the focus on intention setting. That was never a focus during infusions. Intention setting is an integral part of the healing process. I should also mention that I also worked with a cognitive behavioral therapist and psychiatrist during my struggle. For me, all three were instrumental in my recovery. If you’re struggling with mental health issues please don’t give up. Give mindbloom a try.
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12 months ago, K23Meow
Have had a great experience
I read thru the negative reviews and I’m happy to say I experienced none of the mentioned issues. The clinician was friendly and knowledgeable, and the integration specialist was wonderful though he left the company before I finished my sessions. The medication came quickly though I was not required to sign for it (shame on you fedex). The only problem I’ve had was reaching an effective dosage. It’s not until these last two sessions I was on a high enough dosage to have a true dissociative experience. So I kinda feel my money and time was a bit wasted on the initial four sessions while increasing by 150mg each time. I intend to sign up for an 18 session pack next now that I’m at the right dosage.
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2 years ago, Lrl89
Life changing
I’ve been a client of Mindbloom since Jan ‘21 and it’s completely changed my life. I’ve struggled with depression my whole life and for the first time, I feel at peace and confident in what I want and who I am. The app provides great content throughout my experience and reframed some of my thinking. My clinician introduced me to the concept of inner child healing and sent me supporting materials to read. I recommend Mindbloom to all of my friends. I plan on continuing ketamine treatment once a month for the foreseeable future.
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2 months ago, MichelleDor
Great APP & Great Program
Wow! Is all I can say- don’t hesitate and get started with them as your ketamine treatment providers. The team is fantastic, customer support/ chat is wonderful and immediate, and the APP is SO easy to navigate and use!! Just do it; you have nothing to lose only so many things to gain! I just completed the 6 session initial program & bought the additional 18 today. I needed some help/ questions with that and support through the app chat was amazing.
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2 years ago, urbanpopartist
Tapped into my self worth, confidence and boundaries
Based on my experience, people who relied on your ability to be manipulated in the past will be the only ones threatened and critical of this amazing step in your mental health and self love journey as your newly found insights gradually give rise to boundaries that protect your heart and help you level up from stagnant survival mode to a state of thriving. Good luck!
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2 years ago, Chelsm
Understaffed with glitchy app
Completely understaffed, my clinician admitted they had no clue how many people would sign up for this service and they are completely overwhelmed. My sessions keep getting canceled by a team you can’t talk to. You are supposed to do a follow-up session within a certain period of time to cement the new pathways you are creating. Well my clinician didn’t even have availability in that timeframe, she was nice enough to realize the issue and help me create a new slot on her calendar. Someone canceled it for an unknown reason and I wasn’t made aware. This would be great if it worked but I have my bloom box but no integration now.
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1 month ago, StefDRSD
Good app, questionable customer interactions
Clinician was rude, condescending and asking “trick questions” in a very unprofessional way. Never would I recommend your company to anyone. Instead of asking trick questions or personal medical history questions Sonia Mookherjea should be more open and say “I see that you have been prescribed ketamine treatment in the past” instead of saying “have you ever been prescribed ketamine?” knowing she already knows the answer as she can see my past medical prescriptions etc. Trying to put a customer on the spot when their last treatment was several months ago, has a busy schedule and a newborn and lack of sleep sets the bar pretty low for your company. She was completely unprofessional and frankly had an unprofessional attitude. Anyways I would like a full refund for the entire program or I will contact my credit company and proceed with a full chantage back for services not rendered.
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2 years ago, carlyshatzkin
Helps me get the most out of my sessions!
The content in the app (music, intentions, journaling prompts) helps me get the most out of my ketamine therapy sessions. Sometimes I’ll even just listen to the audio during the day - it’s great for concentration. It also helps me stay consistent and optimize my neuroplastic window which is key for this kind of treatment.
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8 months ago, JuliaXST
Unacceptable for patients
The app is not fully developed. Some links before my session didn't work and sent me to customer support. However, it’s a simple link with a standard form. When I complete tasks in completed sections, it shows the wrong number of completed tasks, and the website shows the correct amount, but the app does not. Lastly, chat life is not live by any means, and it has an e-mail embedded system when you are supposed to get a response in 24 hours. The app is sloppy, and this level is not okay for patients
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1 year ago, AuntiBeeven
Life Changing
Not only is this medicine gentle and yet powerful at the same time, the people who work for Mindbloom are genuinely passionate about what they do. My guide has been authentically supportive, and my clinician is incredibly knowledgeable. I really feel sustained changes from this medicine and the app itself is super user friendly!
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1 year ago, alytobiasz
Wonderful experience
I’ve had a wonderful experience with Mindbloom, and I’m so grateful that this exists in the world! The medication and programs that they offer have helped me gain new perspective and states of mind that have greatly improved my depression and anxiety symptoms. The clinician and guide that I worked with were caring and knowledgeable.
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12 months ago, J.B.Godoy
Just keeps improving!
I love all the new updates and features in the app and it seems like it’s only getting better. Really enjoy the smooth user interface and I love the relaxing meditations that sound like they’ve been professionally produced
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2 years ago, patrickd69
Has been a blessing
Mindbloom has been a blessing. I originally did the muscular infusions at a clinic. Being able to do this at home is a blessing. Way cheaper than clinics also. After 50 years of unsuccessful treatments ketamine has been the only thing that helped. Saved my life
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2 years ago, Derp4588
Truly life changing
The app itself is great, not to mention the company and the people there that I have worked with were flawless. Thank you for being there when I had nothing left and nothing else worked
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6 months ago, Dustindddddd
Excellent service, great therapist, and real progress.
I began Mindbloom to deal with anxiety issues and trauma regarding past relationships. It helped me distance myself from my own judgements and allowed me to see the truth of my life. It was honestly one of the best investments I’ve ever made in myself. -Dustin
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9 months ago, ouyouyvouyvouyvpuyvpuyvpuyvpuy
Dangerous, negligent, sketchy
Mindbloom sent me the drugs, then after 3 failed “guide sessions” over 6 weeks I still have not had a session. Guides disappear, don’t show , don’t communicate. Guide availability is scarce, and generally evenings and weekends . When you ask for customer service the only option is a Bot or chat. No phone number , no option to talk to a person. This company is a joke with zero concern for their “patients”. Run away and save your 1000 bucks plus. Not worth the stress
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2 years ago, Ozzlok
Ketamine Changed my Life
I have struggled with medication resistant for years. Just when I thought I tried it all Ketamine came along and changed my life. Highly recommended when nothing seems to be helping
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3 weeks ago, Ajohnso30
Horribly buggy
The app was very buggy for me. When I got to my 5th session it thought it was my 6th. It was buggy from the start but once I hit that last bug, I quit the program. I liked the app but the experience left me frustrated and like it was an afterthought to the whole experience. Stop with new features and just focus on the whole journey people go through.
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3 years ago, JessiOnTheBlock
Incredible Results & Empathetic Team
I felt safe, heard and taken care of from the first interaction and had a powerful experience. Highly recommend giving this a try.
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5 months ago, computersrbad
Terrible value for results
If you like spending $1000+ on a roll of the dice, this is the solution for you. Unfortunately for me, I got 3-4 days of temporary improvement after sessions, but after the first six sessions, I am back to where I was prior to doling out that grand. The app is fine, though ipados layout support would be nice. The music is mediocre and content is limited.
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2 months ago, Thegirldiver
Life Changing
I’m going on 2 1/2 years and I don’t think I would be here today if I hadn’t found Mindbloom. I’ve tried others but always come back
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1 year ago, Sarahhk1994
Love the app
This app helps make the program a seamless experience. I love the intention setting prompts, the session audio, and the journaling feature. Highly recommend the app, and the program!
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2 years ago, TommyV123
Change Your Life
Wonderful program for depression and anxiety. The app works wonderful and so does the program. The guides are very helpful as well. It has made a huge impact for me.
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1 year ago, dahmerjr
Do not sign up!
I have never written a review of anything before but here we are. Mindbloom is refusing to treat me and still charging me. They are claiming that even though I am not eligible I still owe the three payments of $350 because I signed up. So they get my money and I get nothing in return??? Please find a more reputable program than Mindbloom. There are better places out there and the treatment works.
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2 years ago, chickenfaceheadfootneck
DONT WASTE UR MONEY
worst app ever want approval? just say ur depressed and whala! you’re approved! they will take ur $$ and it is a total joke. then they are never there to help when u need. you wanna keep going? they’ll take more $$.!! i think their secret is to make your anxiety at an all time high and ur depression at an all time low so u will do anything to help urself! which of course means giving them way too much $ for nothing!
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1 year ago, Pulatbek
User friendly
Allows for smooth experience through ketamine journey
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3 years ago, not my names
Great product, terrible app
Beware: the app requires internet connection. You can’t upload the music (which is amazing btw), then switch to airplane mode so you won’t get interrupted. Instead Mindbloom recommends Do Not Disturb… which would be great except many of us use DND frequently and so have exceptions for Favorites. You’re in the middle of a session and your phone rings? Your mind will be blooming with rage.
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6 months ago, Blorpal
Annoying experience
Tried this thing, it’s kind of a sketchy fly by night company. I wouldn’t count on it being around for long or them really caring about your long term health. They just want your money like most drug companies. I recommend ayahuasca and natural healing sources. Please don’t respond “developer”. Your opinion is not needed and only invalidates my feelings.
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2 years ago, LindaLouWho22
Great experience
I found relief from anxiety and depression that I didn’t find with traditional medication. Everyone was professional and very kind.
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3 years ago, Dmiles2323
Life changing
Anyone struggling w depression or anxiety should try Mindbloom. It’s life changing and effective.
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2 years ago, ElleLinae
Lesson Learned
I tried the app. My zoom appointment was cancelled by the provider while I was in the Zoom waiting room. My attempts to resolve the matter have resulted in an blanket form email response. Essentially, I lost money, received zero service and was blown off by customer service. Don’t waste your time or money
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2 years ago, nothankyou2.0
Do not download this app
Do not add you credit card information on this application, it is not possible to remove your credit card and they will charge you in a monthly basis. There is no way to contact mindbloom for further help on this — this is designed this way in purpose.
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12 months ago, Droppedbeat
Crooks
These people parade themselves as “clinicians” and “guides”. Maybe some of them know what they’re talking about. But the admin side of this program is a huge scam. This is a BUSINESS, not a practice. These people are profit driven, understaffed ( just like your grocery store) so they can increase the ROI. Purely business, profit focused. The American way. Screw these people.
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2 years ago, kmax1974kmax
Fake reviews
Just read the negative and positive reviews and you can see the professional copy being written in the positive reviews and their social media posts. They are understaffed, and the staff left are kids. They will take your money without providing any value.
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1 year ago, JTF1100
Horrible program
Unless you want to communicate with bots, do not use this program. Availability to schedule with a live person is extremely limited and if you have a bad reaction to the medication, you are ignored. Not safe. Do not use.
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1 year ago, SarahGemRising
If you have a significant trauma history don’t bother
They did not accept me into their program and suggested I undergo more talk therapy (I am in EMDR that wasn’t sufficient) and anyone with trauma knows (and who has read any books about trauma) that talk therapy doesn’t work for trauma.
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2 years ago, E Savy
Healing at the Source
Mindbloom has helped give me purpose, meaning, perspective, joy, and calm to my life. I have suffered from heavy depression cycles since my early teens and self medication became the crux with which I relied on to maintain any kind of peace in my head. Unfortunately there are people out there trying to end psychedelic treatments like ketamine and if they succeed they will be ending my ability to remain happy, at peace, and hopeful in this life. The amount of misinformation and misunderstanding is profoundly unfortunate when it comes to this therapy and I hope to clarify what the truth is with this review. If you follow the steps mindbloom has in place for the ketamine experience (which I call “diving into the fabric of the universe”) you will come to an understanding and a place where negativity and worry no longer rule your realm. The proper steps mindbloom lays out prior to your “dive” are just as meaningful as the dive itself. Writing out your intentions , having a music playlist that is peaceful and flows, having a comfortable place where you cannot be disrupted, and meditating as you allow the medication (“the key”) to unlock a deeper connectivity with life itself . You also want to let the experience take over without getting in the way , and allow it to guide you through the “fabric of the universe” while you begin to unfold a new kind of understanding and meaning to the brilliance of your life. When I say don’t get in the way, I mean don’t fight the beauty and vastness with which you are traveling when your eyes are closed, and you’re consciously aware of something deeper than our waking reality. The experience lasts within a 3 hour window depending on your dosage, which mindbloom is great at providing. There’s a clarity , a composure, and a brilliance to the way you can feel IF you choose to follow the procedure for what it’s meant to obtain, that being, a life where your fears, anxieties, and sadness don’t rule your realm anymore.
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1 year ago, JRM418
Renew your mind with Mindbloom!
Mindbloom is god sent! This was the only intervention that I found to be therapeutic in treating my PTSD, depression, anxiety, and ocd. I had two abusive, and failed relationships… one of 12 years and one less than 6 months. My orientation and childhood growing up was difficult to begin with. Add into that all of the trauma with divorced parents, domestic violence, fighting, and teenage problems trying to fit in, blah, blah, blah... AND THEN horribly shameful failed relationships… 🤷🏻‍♂️ Going through a real-estate legal battle at the moment, and all of the mistakes of the past came around full circle and put me down in the dumps. I mean… the real, real dumps. I never felt more depressed, anxious, or self-defeated in my life. No emotion, no purpose, no hope, no outlook, no yearning. Mindbloom’s approach, modalities, integration therapy circles, and psychedelic coaches have been amazing and transformative so far! I have been utilizing their services for 7 months now and I cannot complain about a single thing. Mindbloom saved my life! It took a lot of work and effort on my part to use what information this company provides, but it has been better than anything out there that I have ever encountered! I was scared to try this, but I had hit a brick wall in the past with other medications causing me physical medical problems, weight gain, surgery, etc. Mindbloom was my last shot, and I’m glad that I took it! I undoubtedly have to shout out the ABSOLUTE BEST INTEGRATION COACH, Jacob Y. ^ THIS guide needs to be recognized for his outstanding dedication and commitment to his role as an integration guide, coach, and all of the other amazing things that he does and will do in the future! I’m a licensed registered nurse, and Jacob is a professional healer at the bare minimum. He understands the mind from almost every hidden aspect… it’s amazing! Please honor and fruitfully respect this guy with what he deserves to earn because he is way bigger than many others. He is your best asset outside of having licensed professionals that prescribe 😁. Thank you, as I continue my journey with you!
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2 years ago, DirtyEpic129
Invasive and Insecure
Clinician kept changing requirements on me, requiring me to submit sensitive medical records before treating me. They would not provide a secure way to transfer records — they wanted me to send through non-encrypted email. Not sure how this is HIPAA compliant.
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2 months ago, jess_simp
Chat Constantly Freezing
Almost unusable. You need to get this fixed ASAP.
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2 months ago, NJacuguy
Horrendous experience and haven’t even had a session yet
[First, long but worth at least skimming if you’re considering. And I wrote a review a few wks ago and it was up and then got negged somehow, which I’ve never seen on apps reviews. Not surprising that mbloom devotes so much time and expenses on reviews/promotion rather than it’s actual services though.] … Signed up a couple months ago and the day before my first session I realized not only did I not receive the medicine but there was no UPS notification. So I email them and it turns out I’m informing THEM of this fact. No apologies in the slightest and they said the local pharmacy was having supply issues; could deal with it as long as was given some prior notice, as I not only rearranged my entire weekly schedule for this but so did my peer monitor. But nothing…. I then emailed them and said I wanted to reconsider whether I wanted to proceed with these treatments and requested a refund. Without acknowledging this clear request - completely ignoring it, in fact - they then proceed to ship out the medicine, which will ofc arrive too late. Almost couldn’t believe these manipulative, aggressive tactics at first… I think about it for a couple days and decide I don’t want to trust my therapy to this company anymore. I’ve never blatantly ignored a request to cancel - or any request for that matter - from a patient/client at my workplace, and don’t know anyone else who has. I ask what are my options for cancellation now and there’s a $300 fee. I call out the ridiculousness of this and they then said $150, but I have to bring the ketamine they already sent to an approved drug disposal site and show them proof. Fun... Even a simple thing like a 10 min questionaire they require was extremely burdensome. Multiple back buttons and if you press the wrong one you have to start all over, nothing saved. And if you skip the page it allows you to proceed but then when you finish it says the page wasn’t filled and you have to start all over again, nothing saved. Spent more than an hr and finally am told can just email the answers. When I get to the nurses session I’m then told they’re not necessary. Good times…. Have tried ketamine therapy (infusion) before for PTSD, depression and anxiety that I’ve suffered massively from my entire adult life. And experienced positive results - did I have an epiphany or was my outlook completely changed? No, but have had the kind of spiritual epiphanies in my life before and wasnr expencting one, and have had a lot of bad luck/karma in my life that probably no therapy can fundamentally change in terms of outlook. But it DID take a big edge off a severe depressive bout I was going through. And was interested in them therapy for long term use… However, the dizziness I experienced as side effect was so strong that it lasted after the therapy was complete. So wanted to try at home to see if I could experience similar positive results without the severe side effects. But mbloom is definitely not the answer. Aside from the fact I have zero confidence in their competence, those manipulative, aggressive tactics were a big no-no. As it stands, I’m still here trying to decide what to do with this medicine. Whatever the case, I 100% will never use mbloom again, and will probably turn back to infusions as a follow up session is less frequent, and the professionalism and compassion I experienced during the infusion sessions was the complete opposite of my Mindbloom experience.
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2 years ago, Edward James Olmos
Danger! Danger! Danger!
I’ve done treatments at two different ketamine clinics. I’ve been waiting for my insurance to go through on the latest clinic, which my shrink referred me to. I paid for a couple treatments out of pocket but I can’t afford $1,000 a week, so my doctor at the clinic said I might look into Mindbloom in the meantime. They drug test and won’t give me a treatment if I have ketamine in my system from somewhere besides them. So I reach out to Mindbloom on July 27. My first treatment is scheduled for August 6, after two zoom meetings and a bunch of paperwork online. Ketamine never arrives in the mail, only zofran, an anti-nausea medication. They accuse me of stealing it, and although I did not receive a packing slip, and I don’t have a purchase order, or even a receipt, or email, claiming they sent me anything at all, they tell me I need to file a police report with fed-ex. I was entirely open and honest throughout the process. I let them know as soon as I opened the package, and I gave them a ten minute window as to when the anti nausea medicine had arrived. Their pharmacy, and I do mean their own pharmacy, claimed they sent it, but they have no cameras and could not prove anything whatsoever had been sent to me. I asked if maybe the ketamine came in a different package. I told them the package I received did not appear to have been tampered with, the sticky tape of the envelope was intact when I received it. The fed-ex driver didn’t tell me what I was receiving when I signed for it, he was fumbling around after he realized I needed ID to sign for it. I told them it sounded like a “you and fed-ex problem and if police are warranted I’m fine with that, and will do whatever I can to help. It’s not a me and fed-ex problem, let alone a me and fed-ex and the police problem. I can’t file a police report for something that I have no reason to believe even happened.” Transferred to guide from guide. The majority of correspondence is done through text, and I couldn’t have been more open and honest, giving them contemporaneous notes on everything that occurred, and how I was feeling. I wouldn’t file a police report about 600mg of ketamine, that I had no record of being sent to me. Today, August 10, two weeks after my initial request for help, I finally got a zoom meeting with the “doctor” whom I had originally spoken to. He said they were going to send me a refund, and I’ll have to wait longer to update you on how that goes. I can tell you that my anxiety and depression is back through the roof. If you’re not looking into this for therapeutic reasons, I can tell you that according to their “doctor”, they send pure, dried ketamine, containing both isomers, pressed into tablets. They’re basically saving club kids the time of having to dry it out themselves, so all you have to do is chop it up. That is if you actually receive it from them. The text was glitchy, worse than most bots I come across. Issues with their, there, and they’re. Issues with your, and you’re. If their guides are real people, then they’re either not speaking English as their first language, not well versed in English, or not texting you themselves all of the time. Whatever the case, it certainly did not inspire confidence. I can’t recommend highly enough that you stay away from these drug dealers, but if that’s all you’re looking for and you’re not in real danger from mental illness, then you could be an exception. I’m very fortunate I’m not going through severe depression at the moment. There have been times when such mistreatment would have been the end of me. Sorry for the novel. Please go to real doctors if you need help. If you have plenty of money and you’re looking for recreation, this might be for you. I plan on telling the DEA the same thing. Regardless of in what capacity you’re looking for ketamine, it’s not beneficial to change your schedule for two weeks, of which you’ll spend waiting and biting your fingernails and chewing anxiety meds (if you’re lucky enough to have any), only to pay them for the inconvenience and start over from scratch on your path to wellness. Do not take the risk, of trying Mindbloom, unless you can afford to. As I said, my experience was more than enough to have pushed me into harming myself, on more occasions than not, over the past 25 years.
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2 years ago, heltemes
False hope.
I will echo what many others have said. The people behind Mindbloom are inept at everything they do. It is always a process to get anything done at all. Everything takes FAR too long to get done. The communication is some of the worst I’ve ever seen. They are disorganized and dishonest. They are passive aggressive and they do not listen to your concerns. Which brings me to the worst part- They do not care about you. At all. You are obviously in the midst of a massive struggle in your life if you are looking for treatment with Mindbloom, and they simple do not care about you one bit. If you have valid concerns and questions, and if you point out errors they’ve made, they will skirt the whole situation, blame you, and they are all too happy to just make the stress in your life far worse. When you tell them that they are making your condition worse, they run it in by being unprofessional and gaslighting you. I have been in a much deeper, much darker hole for the past month due to my encounter with Mindbloom. The treatment should never be worse than the disease. But Mindbloom is worse than the disease. Mindbloom has joined the endless causes of struggle and hopelessness in my life and made it heavier. It’s something I will never forget. Mindbloom is a cruel form of false hope for people who are already in a horrible place. And the people behind the company should be absolutely ashamed of themselves. But they’re not. They’re perfectly content with how everything is going. You don’t matter to them. Only your money matters to them. Do not let this company hurt you. Because they will.
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2 years ago, VAs7B
App Violates 2.4.2 of Apple App Store Guidelines
Upon launching, app rapidly drains battery, generates excessive heat and appears to put unnecessary strain on device resources - all in violation of section 2.4.2 of Apple’s App Store Guidelines. Experienced on iPhone 14 Pro Max, iOS 16.3.1 (also 16.3 and 16.2), Mindbloom app version 2.9.3 (also 2.9.2, 2.9.0, 2.8.2 and 2.8.0). Apple Settings app reports > 67% battery drained by Mindbloom app after 1 hour idle on screen. Device becomes worryingly hot to touch. This occurs whether actively interacting with app or if app left idle. Based on logs and testing, app is improperly and poorly handling circumstances in which it’s unable to communicate with the following domains (which all appear to be classified as serving ads, data analytics & collection, and/or trackers): api[.]segment[.]io cdn[.]segment[.]com cdn-settings[.]segment[.]com cdn[.]speedcurve[.]com At the time of this review update, the developer still has not responded to ANY reviews. Until they ever do (if they ever do) and until they fix this issue (if they ever do), assume all future versions of this app also collect data and/or perform tracking without providing users a way to opt-out. If/when unable to collect data and/or track you, the app will exhibit the behavior described above. Mindbloom: Please fix your app so that customers such as myself can use it as directed for the services Mindbloom provides (sells), without risk to their devices, privacy and safety. Ideally, fix this problem AND provide users an in-app option (toggle) to opt-in or opt-out of data analytics, collection and tracking altogether. Thank you.
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1 month ago, Targetrippoff10000
Horrible
I signed up with Mind bloom in August 2024. I paid a introductory price of $99.00 to get started and $349.00 for my first month of six sessions. I participated in two sessions; although the application claims I’ve had three sessions. I spoke with one Clinician and a guide. They even upped my dosage after the first session, but it didn’t help. I thought I paid for six introductory sessions. There is no transparency or accountability at Mindbloom- it seems. I would never trust my mental health to them after this horrible and overly hyped experience. There is no phone number to contact anyone in accounts and billing, just bots. I sent a email to cancel my account- I did this multiple times with no further sessions authorized by me to be billed. Now today August 18th another bot email is informing me I owe $105 to cancel because I received six sessions worth of “medication “ good till October- which was not on my schedule before I cancelled- someone added that after I attempted to cancel. What a scam! They make canceling a huge confusing and arbitrary ordeal. I also can’t remove my debt card from my own Mindbloom account! Why? “Because I have an active account” yeah it’s active because Mindbloom will not cancel it like I requested. I received several text messages from Mindbloom trying to get me to change my mind. Including offering discounts. I did the broken record response of please just cancel my account with no further billing. Thank you. I was told on the 17th by a chat bot that I now owed them over $1000 in cancellation fees. Somehow the day after it’s now only $105.00 I will be disputing that if taken out of my bank account - as I am basically being mugged and held up online by Mindbloom I NEVER would have signed up for something other than a introductory new client program if I don’t even know if it will work for me. All the hype and it did not help at all. I am asking Mindbloom again to please cancel my account and any other charges will be unauthorized and I will dispute with my bank, other than the $449.00 I paid to “try” the therapy.
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2 years ago, Sleepyhead999
Prescribed and charged me for Ketamine I never asked for then disappeared
If you think this therapy may be for you, find another provider. There are many. Mindbloom charged my credit card for drugs I never asked for and they never sent, and then ghosted me when I tried to them to reverse the charges. They don’t tell you who prescribes the drugs for you sight-unseen but after digging their doctors include Leonardo Vando MD, Casey Paleos MD, Vanila Singh MD, Adam Gazzaley MD, Benjamin Weinstein MD and Teddy Akiki, MD so I assume it’s one of them.
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3 years ago, Bill the critic
Stay away from this company
This company claims to serve as a medical treatment for depression and claims to have doctors on staff. However, if you tell them your seeing a doctor for depression then they ask you for a letter from your doctor. This company is basically a bunch of hippies selling drugs on a legal loophole, not a company focused on actually helping people. Their business is just to sell you a drug that they buy for $2 and sell for $150. They will ask for your a letter from a doctor to send you drugs to treat you, and the “treat you” is a hippy telling you how to enjoy the drug. They communicate to you unsolicited, in text messages and email which is likely against HIPA, the Health Information Privacy Act. They should use encrypted messaging and encrypted email. Stay away from this company. My doctors told me it’s unsafe to do this at home and it could result in your death without a nurse to monitor you. You’re friend or partner is not a nurse. MB , in your reply to me, make sure you do not further violate HIPA.
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