I can no longer adjust lineups via the app. This has never been an issue up until the change to season 2. It would be really nice to be able to adjust my lineups when I’m away from my console so I can jump right back into the game instead of spending time moving things around.
I have an account through Xbox and I’ve been using the app just fine since the game came out. However, since the update, it logged me out and I cannot log back in. Just keeps popping up with “an error occurred while trying to login”, “sorry there was an issue with the login process.” I even went as far as changing my password for my account and offloading/reinstalling/powering down etc.. from what I saw, a lot of people are experiencing the same issue.
Downloaded just for face scan but it demands a complex multi-account login process that I spent 20 minutes going through. But still just doesn’t work. Same useless log in loop over and over. Logins of course are mostly about selling your data and getting you to buy stuff. The fun of this game has been quickly sucked out by a shoddy process of them trying to get all our data. I’d even be willing to give my data if it was easy. But somehow it’s hard. Forget it. Was there no QC on this login process?
The login process is broken. I logged in successfully, only to be kicked out the next day. Every time I log in, I am logged back out when I reopen the app. That in itself is not going to work for most people. Then, my Microsoft account repeatedly rejected my CORRECT password, which I had successfully used the day prior. This password lets me through on other platforms so I know it is correct. Fix the login process and stop kicking users out of the app, and then it might be worth it.
I have multiple Microsoft accounts and accidentally selected the wrong one. There is not an option to sign out of that Microsoft account. I want to go back and choose the one actually associated with my Xbox. When I select my game (24) and console (Xbox) it still prompts me every time if I want to use Microsoft online to sign in. Cool. But it’s still logged in to the wrong account and I can’t change in on this apps browser. Not sure how to fix but it makes the app unusable.
This app is horrible! Since I’ve downloaded the app, it makes me resign in often. Now , it won’t let me sign in at all! It says there is an Error. It tells me to sign out, it tells me to clear me cache, I do all that and still can’t sign in… this is my first year really playing Diamond Dynasty mode… this app is essential to the success of your Diamond Dynasty team… hope they fix it .. or this is a one and done for me… game is super fun… but need the app to be competitive
Auto signs me into my gmail which is not my gamertag. Then when I sign in the other way it doesn’t utilize the app but shows me signed in. Make it where you can sign in either by your gamertag or psn and then use the app.
Ok, I don't know if you guys are the developers or not but, I tried to play against Babe Ruth (on the groundbreakers) and it only showed Hank Aaron and Jackie Robinson. But in the home run derby, I can play against him. If you guys are the developers, please fix this.
App works fine for me, only additional request to make it 5 stars is add a customizer feature. I feel this would make customizing jerseys, stadiums, etc. much easier and therefore causing more people to actually do it.
I think that you should make a mlb the show mobile game because like me and many others don’t have an Xbox or ps5 so if you would do a mobile game it would help you and many others
Yesterday I downloaded the app and logged in. When I tried using the face scan it said it’s not available at this time. Today I open the app and makes me login again. And again I see the same thing of can’t use face scan at this time. I try reporting a bug but button does nothing (same with community forums, support, submit feedback, and more).
I only wanted to do this for the face scan and I tried for a long time and it kept asking me dumb questions and having me do things over and over again! This was not a good purchase even though it’s free. DO NOT BUY this app for one simple reason… it’s a waste of time and you will regret it
You need a gaming console to play. They are so expensive and does take a while to download games but I’m on a 1 week road trip in a race car (I’m doing a thing called Rocky Mountain race week) with no ac no service and NOTHING to do so I downloaded this app and had to get my uncles Xbox user and password and it wouldn’t let me shop or even play a game. It even said sign out then sign back on. Same story. 1*
We enjoy using MLB24 app on the BACKBONE platform and we would like to share the experience of a reality character while enjoying the experience of the new game
Downloaded app, setup account, logged in, not even good enough to link account for face scan. App is obsolete and fails to function at any level. I feel like returning the game knowing it’s associated with this scummy trash of an app. Not good enough and I’ve no faith in anything associated to get better, get better, now I have to look down on you. Swing and a big fat miss.
I got this just for face scan and it is always closed and the game is horrible I try my best to play cause in every video the ball goes right in the middle so I always power swing in the middle and it goes into a ball and I’m so mad I want to uninstall it all and I already broke multiple controllers throwing it at the wall cause of striking out I absolutely HATE THIS
It’s hard to make an app for a game that is already horrible. MLB the show has just been getting worse and worse, and an app isn’t going to make it any better. Every aspect of the game needs fixing. Everything is glitchy and you have dedicate your life to actually have fun on this game.
Only downloaded for the face scan, which made my character look like a burn victim. Than the app just sends push notifications about people getting cards, probably trying to get me to buy packs. Annoying app for a subpar game that needs to be completely redeveloped in a new engine.
I only downloaded it for the face scan feature which seems to just not work. It says that it’s ready to be used and to just select the face scan option in game but the game says to download the app to get it so it seems like it is stuck in a limbo. Very disappointing.
Using Xbox login opens an in-app browser to authenticate the Microsoft Xbox account email address show. The Microsoft login email shown, however, isn’t the one associated with my Xbox account and there’s no way to change it or type in the correct email address. So, I can’t use the companion app. Pretty dumb.
It makes sense that this game is free with my game pass not only is it design horribly clearly by some of those never played baseball. It also does not let you scan your face as it advertises zero out of five stars. I feel like you owe me stars you guys should pay me for even playing this
It's a great app for Iphone no doubt, but I don't usually use a phone during the day, so I would really love for it to be able to work with mac. I know the previous mlb the show 23 one worked with mac, so I'm just a little confused why it's just greying right now, instead of showing me the goods.
To all those saying worst game ever it’s not a game lol. It’s an optional app for a console game. I think it’s solid my only issue is signing in every day is pretty annoying.
App is annoying to navigate and I’m now not able to access the app and won’t let me sign in. Also having to sign in every single time I want to check the app isn’t the best. Please fix the app so I can sign in and so that you don’t have to sign in every time.
Face scan never worked in the show 23, and now I just spent 70 dollars on a brand new game and it still doesn’t work. It was one of things i was excited about to have in a game like this, but it’s always too good to be true to actually work.
So the other day I wanted to play road to the show with a face scan and for about a week or to it hasn’t been working at all. That was really the only reason I downloaded the app in the first place so I am really frustrated about it.
Xbox user here, app has always been buggy but starting a couple weeks ago I’m no longer able to even sign in I just get an error. Console and website work fine
Latest review went now can’t access any collections. Just spins and spins!!
Love this app when it works but unfortunately that is hardly ever. Since latest update every time I try to go to any collection it just spins and never loads.
I can’t log in to this into my Nintendo switch account and it’s not letting me get to my the show 24 squad it’s just saying that there are errors and it’s so strange and it would be so fun if it would actually work
I can’t even sign into the app. I’ve tried everything including up to date app, clearing browser cashes, data, tabs. Changed my Xbox gamertag, to reinstalling the app, etc. It deserves a 1 star until fixed.
I get why you have to go throw all of this stuff, why do you have to read a huge paragraph and then you have to sign in to all of this account stuff for PlayStation.
Was a great app now completely unusable as it produces an error everytime I try to sign in with my Xbox account. It’s a shame as the app was really convenient. Hope it’s fixed soon
This is easily the worst app I’ve ever had the displeasure of being asked to use. It has zero features and sends you in an infinite loops. Horrible design. Really everyone involved in this should reconsider their life choices.
Would rate higher but the app is not uploading face scan to the game. Most likely may be a game issue that needs a fix or update. I have the game for Xbox series s
SDS is a great developer, but let’s be real: they’ve made a lousy app here. Signing in is one of the easiest things imaginable, but this app manages to make it difficult if not impossible.
The MLB The Show Companion App provides a complementary experience for MLB The Show. Keep an eye on your Community Marketplace transactions on the go. Search cards, create orders, manage your watchlist and view card details. Manage your squad, lineup, Captains, batting order, and rotation. Use Face Scan to create your Ballplayer. Track your Program progress in XP Reward Path and Team Affinity. Add items to Collections and Exchanges! Also check the latest news, game updates, roster updates and live content. Get notified when your Community Market orders update or when your friend pulls a Diamond!
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