Didn’t work for me either. I have to call my specialist To have him update it. Pretty dumb and I don’t think it is me as I can update anything else that comes up.
This app isn’t connecting to my hearing aides. My H/A’s are paired as I can stream, etc., but the app is telling me to connect to Bluetooth (it is on). I’ve been on 4 calls with tech support and had a number of email correspondence with them. In the end they told me to contact Apple to try to fix the issue. As a user of their app, I should not have to contact the device mfg especially since they tested and confirmed my phone is compatible per their website. It is their app, they manage it, the user does not.
I’m using the most recent update on my iPhone, but connection to the app is sporadic. Closing and reopening the app occasionally helps. I’ve even tried restarting the phone to no avail. Deleting the app and reinstalling usually helps, but who wants to do that constantly? Any suggestions? Our hearing aid provider says this is a common glitch. Is a bug fix in the works? It’s frustrating to have a device to hear the tv through my hearing aids and not able to use it. Thank you.
I love this new app. My hearing aids can do so many things and this app makes it easy to navigate all the features. I love having the ability to use Ai to read my surroundings and clear up the background noise. Love my new Intrigue hearing aids!
This app is great, It is easy to use, and makes the use of my aids much more enjoyable. It allows me to easily adjust my hearing to each environment I’m in. Needless to say im very happy
Connection is so much faster than other hearing aid apps! Easy for anyone to use, but also a lot of advanced settings for those who want to dive in deeper.
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