My Community Credit Union

The whole system is great, easy to apply and receive loans, great interest rates, great customer services Jason Rangel has been great to work with on several loans, and other services. Several branches to conduct business. I mainly use the branches on Louisiana and North Big Spring, both those branches are great, great people, great service.

WHYYY does it log me out while I’m in the middle of using the app?! This is infuriating when I’m trying to balance my accounts. Or if I switch over to another app (like my checkbook ledger app cause I’m balancing the two) for literal seconds and I immediately switch back to My Community and have to log back in and find my spot again. Make a timer that asks if you still need to stay logged in after a period of time like literally every other financial app. Or don’t have it log you out where there’s still activity happening with the app open. So so so frustrating.

Hello I am needing the IT department for a troubleshooting issue. My wife and I have the MyCommunity mobile app on our IPhones and we use the mobile deposit option a lot with our cameras in the past, however it’s no longer letting either of us use it. When we try logging into the mobile deposit segment it kicks us out of the whole app. We have tried logging out of the app and going back in. We have tried turning off the iPhones and rebooting the iPhone system. We have updated our phones and we have also tried deleting the app and redownloading it. HELP!

We came to approach Staff in HEB Andrews branch , the staff there was so amazing they are very helpful and of course they are not giving me a hard time they refinance one of my vehicle . The only thing is nobody answers phone immediately but i still do business with them till i live in texas. Such a nice bank service and online is very detailed.

If u don’t log in it just takes your account completely off your phone. I put in my card information and it can’t find my account, how?

I’m tired of all these fake positive reviews it’s been months and y’all still haven’t been able to fix mobile deposit and it’s so consistent logging me off out of no where please do something already

The App is very user friendly, the layout makes a big difference. Search capabilities, branch locations, I’ve used all the areas of the app with ease!

Been using this app for years and have loved it. But a few months ago (maybe longer) it stopped allowing me to deposit a check. Click on it and the app just closes. So now I have to go to the H‑E‑B branch to deposit after work. It’s a little thing. But it is inconvenient.

Extremely friendly Credit Union. Always very helpful and efficient with anything you may need. Recommend doing business here 10/10

It is a little complicated when trying to transfer money to another person’s account. Labels and options are to vague

Great ladies and gentlemen helping me out. Sometimes on things with apps dealing with the bank. Set up things for me a few times. The one on Midkiff and cuthbert!!

I love this app, it allows me to do basically everything with my account and it’s very convenient ❤️

Y’all don’t answer my simple questions in a timely manner. I finally received a reply after 6 days. It was an easy question.

I love my bank, they have helped me in the 10year+ of being a member. Not everything is perfect, but nothing is.

I love this bank. More than 10 years with excelent service

I have been a member for more than 12 years and I have been happy with the service and convenience ever since !

It’s amazing !!! , I’ve never had a problem with this bank .

The new MCCU app is so much easier to use. The remote deposit feature works so much better & is faster as well.

App is very user friendly. I like mobile direct deposit.

I love the app!!! I can check my balance and get information on my direct deposit!!!

Eziah at the midkiff location and is absolutely amazing! Helped me set up my online banking and made it so easy and fast! Thank you!

Congrats to all employees of this great My Community Credit Unión. I love my mobile application Juan Luna

Great app it’s easy and fast to use

been

App keeps you logged in after you close the screen and doesn’t update balance unless you log back out

This app is really good when it loads. But it’s been saying try again later when I just open the app. Restarted my phone still has not worked. This has happened on many occasions.

I am so tired of getting kicked out of this app. I would save myself a lot of time in trouble if I just closed my account and moved it to a different bank..

Awesome service!!!!

I have to login every time I open the app… After I login, I have a two step verification via text… App is trash.

Enjoying my banking needs!!

I wish the Mobil deposit would work on here.

I love the bank more than it loves me..!

So far this is really good

It’s so convenient

Love my bank

Great App easy to use

Love it!!!

Se lo recomiendo

App finally updated again…I thought ‘finally the remote deposit will be fixed!’ Only to be disappointed once again. This is ridiculous.it hasn’t worked in a year. I’m gettin sick and tired of having to physically go deposit checks in this day and age. Fix it. Or I will be forced to move all of my accounts to a different CU.

11/11/22 6 months later and this app still has not been fixed, cannot deposit checks. I’m on the verge of closing my accounts and going somewhere with Mobil banking that actually works. The deposit check feature hasn’t been working SINCE MAY!!! Update:: app was updated and now keeps CRASHING!!! Why can’t this be fixed properly!!! Still can’t deposit checks The deposit check feature has not been working since last week!!! I work during bank hours and don’t get a lunch break so this is very frustrating.