Love the ability to check/verify on site times when customers question billing. Great to be able to track technicians when away from office. Reliability is excellent!!
I certainly waited a while for Nextraq to release an app where I can see my vehicles from my phone. The wait was worth it! No more having to login on Safari. It feels super easy to use and I love how I can dispatch to my mobiles directly from the app. To say this made my job ten times easier is an understatement. Thank you!
This app is trash. 50/50 shot of it actually opening. Then you won’t be able locate you vehicles. Doesn’t matter if you’re on WiFi or not. Yet they promote the hell out of their new updates app. Figure it out NexTraq.
I’ve downloaded The app on my phone and my iPad. Both start the app and never open. Just sits for a sec then crashes. Please fix this. I’ve got 30 vehicles with you all
I wish there was a -5 star choice. This is the worse app I have ever downloaded. I have been a nextraq customer for many years and during ALL those years for some reason they cannot get their app to work at all!!! I’m an iPhone user and have all the latest updates on my phone and from the app. I also just had ALL NEW hard wired GPS units installed and the app still is not even good enough to be considered terrible. Trucks missing, vehicles idling that are not, showing last update 15 min ago when it should have reports each minute. And the app will not refresh you have to exit the app and reload and most of the time that does not even work. Honestly if these bugs are not corrected I’m making a change.....as a business owner we cannot always have a PC with us....it’s ridiculous that after all these years Nextraq cannot produce an App that will work with there hardware. Don’t waste your time downloading.
Do not start new service with Nextraq. You will be locked into a 'cable tv' like contract. They have little to no customer service. Their app is stagnant, their tracking website is terrible, and their costs are more expensive than competitors. I am trying to leave my units and switch to another company and will be held hostage until my contract expires. Service companies that need contracts that long should be a red flag for me going forward. Superior service has more flexible terms as happy customers don't want to leave.
It's freezing up when I try to locate a vehicle and it shows the whole days travel history and zooms in and out on its own. It shows waypoints which cover over other vehicles
App doesn't help at all. Please do fix the app we would definitely love to be able to go everything we do at the website through the phone app. Thank you
Installed the app. Started up the first and second time. The third time it will not open. Deleted the app and reloaded it and it will not start/open up.
I run an ambulance service. I don’t have 3-5 minutes to wait for the app to load then another 2 to locate my trucks. Worse app ever I will be leaving nextraq
This app is horrible on IOS. I just recently switched bace to iPhone and I had no problem with it on Android. But even after the update it continues to crash as soon as you open. And if it does open it doesn’t zoom in correctly.
NexTraq® View, part of Michelin Connected Fleet, empowers fleet management supervisors providing intelligent, actionable data in real-time and available no matter where they roam, assuming their phone wasn't left behind. Manage your fleet in the field. Gain direct access to mapping and monitoring features powered by NexTraq®, MCF, Fleet Tracking solution. All current NexTraq® clients can take advantage of this new, easy-to-use feature. Empower your in-the-field team to increase productivity and decrease cost. NexTraq® View features an integrated map view designed for fleet managers. Monitor individual vehicle location, which is continually updated. Or dispatch a vehicle in closest proximity to an urgent job. Delight your customers. Manage your fleet efficiently without boundaries. Whether you're traveling, in a meeting/conference, walking your dog, NexTraq View is always by your side. Enjoy all the functionality you'd expect delivered in an iOS native experience (e.g. this ain't no webapp or browser) * Observe your fleet's location, status and locate a driver in your mobile workforce in real time * Identify workers nearest your current location or a specified address and route for an urgent job * Message your drivers sending new tasks or activities to their smartphones * Receive timely worker status updates from the field * Much more FEATURES * Browse a list of dispatched and in-progress activities * Review job details in the field (e.g. contact information, addresses and instructions) * Use the map to get directions to a job BENEFITS * Improve Customer Satisfaction & Increase Operational Effectiveness * Enhance visibility of real-time location of mobile workers * Increase efficiency and Improve productivity * Efficient dispatching * Quick response to customer emergencies * Give accurate estimated time of arrivals * Confirm job completion Please Note: You must be a NexTraq® customer to use this app.
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