Row House - Indoor Rowing

This gym and it’s Rowing format has been one of the best gifts that I’ve given myself. It’s fun, competitive and nurturing to all. The setup makes you want to keep pace with others; the visual numbers constantly informative. You just have to try harder. Quitting is not an option! I rest when I need and can pick up the pace again. Staff, managers and the owner have been more than enthusiastic, helpful, work with me at my current level and just make exercising FUN!

Have so many good things to say about this app: great activity history and performance metrics, very few bugs, and overall very easy to use. My only gripe (and preventing me from giving a 5-star rating) is booking from “Schedule” view. If I select a day that has no classes, I’m offered the ability to “book class.” When I do this, I expect to be taken to the classes scheduled for the DAY I SELECTED from Schedule. Instead, I am always taken to the current day, leaving me to manually go back to the day I previously was viewing in schedule. Super frustrating. A request to the dev team: make the transition between classes and schedule a bit more intuitive, knowing users use these features together. I’m sure I’m not the only one who would love it!

The instructor is a great motivator but they told me if I cancelled a class 4 hours before scheduled class it wouldn’t cost me the class. I called about 7 hours and 40 mins before the scheduled class and was told that it was an 8 hour limit not 4 and would have to pay an extra $10 for canceling late. I have already paid for classes up front. Now, they’re taking a class I’ve already paid for, and charging an extra $10 for canceling. I’ve never heard of such a thing. What a rip off. They act real nice and kind to get your money, mislead you, and then try to take more money after you’ve already paid. Great program for physical fitness but for financial fitness, lock up your wallet or purse . . . What a rip off.

I haven’t been apart of the row house team long, but it really is the best workout. It’s not your average gym where you just do your own thing, everything is a team effort and everyone is helping everyone. It’s the most motivating, high intensity, fun and energetic class I’ve ever been apart of. We are all more than just a team at row house, we are a family and I’m proud to be apart of it all!

Thank you for adding streaming classes to the app 🙏🏼 I recently moved from LA to a city that doesn’t have the studio. So I bought an erg and it feels almost like I’m back in the studio! THANK YOU!! Fingers crossed there will be a feature coming to connect the app with the erg monitor to track class, weekly, monthly, lifetime stats like it does with studio classes..in the meantime, I am still so happy to discover I can have this back in my life.

The most exciting, team-sharing physical activity I’ve ever experienced. I truly look forward to my weekly Row House workouts. All of the coaches are extremely inspiring, and they lead me to do my best. I have added Row House to my swimming, treadmill/elliptical, and free weights workout regimen. My wife also enjoys coming with me to our Chesterfield location for terrific workouts as well!

The app was awesome and 2 weeks ago, I would have rated it 5 stars. However, in the last 2 weeks, the “activity” link has been replaced with a promotional/sales link. I get the importance of generating revenue but enable rowers to see our daily activity AND our lifetime stats. The “view performance” link no longer works. Maybe that would help solve the problem. Please consider the user experience, not just making this yet another selling tool.

Lights, music, cardio and strength. All low impact. No pounding the treadmill, no Fanny fatigue, fun coaches. Lots of chances to get personal records early. Early classes, late classes, lunch classes. Make your own program or just show up and row. Perfect compliment to my Peloton as I can do an intense ride and follow with low intensity row the next day or like today do an intense row and then do a low key ride tomorrow.

Row House is perfect with its 45 minutes of intense physical activity working my torso, back, arms, legs and cardio. It is a low impact physical activity and great for this senior citizen with mild arthritis in knees, shoulders and lower back (and hernias) and who has not been consistent in exercising. I am seeing gradual improvements with distance rowed and my times. After my session I know I have worked hard for the health benefits. Come row with me!

The recent app update provides more detail on activity history, but the information is confusing/incorrect and hard to digest. Last Stats comparison of class performance is no longer based on the class type, so if you take a full row one day and then a 30 minute express the next, it looks as though your performance has decreased considerably. If average split increases by two seconds it actually shows “up 2” in green rather than red (since it actually means slower performance). On the Performance section, you can no longer see history from previous months. Additionally the avg split and best split numbers don’t actually appear as times (2:00, for example). Instead it says “155” - no one seems to know what this means. Please make adjustments. These changes make it difficult to track and digest performance.

Why is there no option to update your login information? In my case, someone booked a class for the two of us using separate accounts and now it appears I’m stuck with whatever password they made for me. Would like to change it but I can’t (or it isn’t very easy to find). Other than that I like the app.

She is awesome, fantastic, and encouraging! She will make sure you’re set up correctly in your rower with good form. Today was my first time at Row House. I was welcomed with a sign by my rower welcoming! The staff were friendly and engaging from the get go. The class was challenging and fun. If you are looking to get a good push, this is where it is at!

I just started, but I learned more about rowing in one 45 minute class than I have in years at similar studios. The Southeast Aurora location is just awesome with amazing staff and friendly people. If you’re looking for a way to get fit and make friends you could do a lot worse than Row House Aurora off Smoky Hill Rd.

I was introduced to rowing for the first time after turning 40 and absolutely fell in love. The RowHouse classes provide a full body workout that leaves me feeling refreshed and energized after each class. The instructors know what they are doing and it shows. Love this app and this company. :) Keep being awesome!

They don’t count on my health activity for 7 workout week badge. I do love the app but while workouts count for move and exercise minutes not counting for number of workouts for the week.

There’s an inconsistency with stats showing up on my app. I joined last month and so far have attended 11 classes. Distance only appears for five of those. The only stat that shows consistently is duration. All of the others are missing several workouts. I do use an Apple Watch and use the Row House app on it to track workouts.

I love my Row House app. I can book my Row sessions, check in and even pick my favorite erg easily. I can keep track of my progress and special promotions. Especially like group goals that are set and kept track on the application.

I’m here for my heart. I’m getting stronger in my shoulders even though both shoulders are blown out. I can’t do a lot of the floor work but I make up my own stuff. I like it here I can go at my own pace and I’m getting stronger every time I go :)

I love this workout. It’s one of those types that the more you do it, the more you realize that your form can always be better. When your form improves, your power improves and you get stronger. This workout is hard!

The last day of class, prior to the quarantine, I specifically asked how the company was going to handle our membership fees. I was told that they would freeze them till they reopened. I’ve now had TWO months of membership fees ($210 total) removed from my account!!! I’ve emailed and called and text the company but have had zero response. During a time of financial stress, the last thing that I need is for a company to essentially take money for a service that I cannot use.

I don’t know if this app is designed for earlier addition of the Apple Watch. I have the 3 and when I am done rowing and hit the end X my watch will not clear the app. I literally have to delete the app and reinstall almost every time I use it. Super annoying! What is the fix?

The app is user friendly and easy to navigate. I love that I can book classes in advance and see how many seats are left. I also love that I can choose my machine and see the layout of the class. So excited that I joined RowHouse!

Thank you, Ed, for taking the time before class to help a “newbie” get familiar with the equipment and learning the form. I was able to have a great workout this morning! I’ll definitely be back!

I absolutely loved the whole package The gym, the cleanliness,the energy, the coach Coleen, the atmosphere;and of course, the rowing! Hope to one day get that correct form down! Can't wait to come back and bring my besties!!!

Really made to feel welcome by staff, coaches and other members! Elizabeth was especially helpful! She is very knowledgeable and helped me learn the basics and made me feel comfortable. Thank you! I am inspired to be healthy and get stronger! Kathy

I like row house and I’ve enjoyed the watch app. But it doesn’t update with the classes I’ve signed up for less than a couple of days in advance. That started about a month ago. Now, the app won’t load at all. It opens, circles for a few seconds, and crashes. I’ve tried updating my phone and my watch and it hasn’t helped. It’s really frustrating.

Need some guidance—the app won’t download to my Apple Watch. Install circle spins briefly and then goes back to Install. Any other available apps listed on iPhone will download without issue.

I was looking for something that wasn’t so typical to enhance my workout regime. I took 3 classes and I was hooked after 1!! The coaches make you feel at home and push you each second of class!!!

I don’t really like the gym very much, but this place is fun and motivating. Good, low impact exercise. Even in the 30 min class I feel like I’ve had a good workout.

I love this facility. They clean everything really good. The staff is amazing and very helpful and this workout is perfect for heavier people getting back in to the swing it things. I love me some Megan and Anthony. The app is easy to use and I understand it all.

Love all the updates but I miss being able to see my coaches playlists. Also the add to calendar function doesn’t work and so I risk double booking other things since it’s not on my calendar. Otherwise great app.

First visit and first exercise class. Row House Samo exceeded my expectations. Our first encounter started on the right foot. Parking was easy at time of my class. From the moment walking in “energy” was great! Reception staff is very welcoming! Jenn was super attentive, welcoming and helpful! I even had my own welcome white board with my name on it - sweetest! Class with Casey was fun! The 45 minutes zoomed by. So glad to be indoors abs pretty much back to normal! Thanks everyone!

User friendly and has a lot of information. Easy to book and cancel classes

Intuitive, informative and user-friendly.

Awesome class and very welcoming instructors. I’m new to rowing and hadn’t worked out in months. I felt completely comfortable - all sizes and fitness levels are truly welcome. I’m so sore, in a good way! I highly recommend it!

If you want an excellent alternative to your traditional gym experience. Give this a try! Super friendly team!

Classes are great and fun. But recommend not buying class packages. They have an very fast cancellation policy especially if you like to just do it every once in awhile to maintain your other gym practices. It’s soured me on the brand.

Started my journey today to get back into shape and really enjoyed the class. Will definitely be back for more!

Just took Declan’s class. Really enjoyed it. He had me really locked in on my form. Really like Brit as well.

Love, love this app, it keeps me accountable. However there is an error message that keeps popping up since the studio that I belonged to, closed. I have tried to « unliked » that studio but it won’t let me.

I’m enjoying row house and Dani has been the best instructor and really gets you pumped up and engaged in class and she is very personable!!! She’s BOMB!!

Just started trying Row house and now trying to book my 2nd class and the app is saying I’m out of credits when I have 2 smh busted update

It would be amazing if you could follow people and make it semi social media or challenge your friends to things like “most meters in a month” or “first to 25k”

Wow! First timer and what a great workout! Welcomed warmly and made to feel like one of the crew instantly! Great instruction from Marlene and pace of the workout! Thank you !!!

I love the full body focus, high intensity, and low-impact classes at Row House! So many great instructors too

I have been a member for about a year and a half, I truly love everything about the RowHouse and the app is awesome. Last night I updated and got the app on my Apple Watch. It’s a great addition. It does need a bit of fine tuning. I was on my erg and about a minute left prior to the start of a 45 Stroke class, I realized I had not checked in, so I figured I would use the watch app. My classes were listed in a stack, so selected the class I was in, but instead of getting the option to check-in, it started the class timer. Since the class had not started yet, I swiped left and the options to either pause, or end. In retrospect I should have paused the class, but I tapped on end, and poof, the class was gone off my list. No warning message ever popped up. So I was never checked-in and my meters never showed in my phone app after class. I had to ask the front desk to check me in after class and then the meters showed up. The app should know the class is 45 minutes, so after just one minute it should not clear the class off the list. It would be great to be able to check-in with the watch and also have a warning message. The class should only end based on the designated time. Add another option to cancel the class, and perhaps a reset button would be nice too. These should be easy fixes. I’ll try it again for my next class to see the heart rate min and max. Thank you for the first attempt. I’m sure it will get better and better from this point.

Have been trying to cancel service for 3 weeks. Completely unacceptable and boarding on fraud. When you try to cancel you have to call a studio that is apparently NEVER open. Will be reporting future charges as fraud to my credit card.

I have signed up and taken 2 classes now. I still can’t access the member portal. I downloaded the app and can get signed in, but the classes i purchased don’t show up. Super frustrating

Enjoyed my first class at row house. Very challenging and fun.. great workout! Gino was an excellent instructor and very motivating.

The app or website will not let you book or pay for classes. It is frustrating it works sometimes.