The concept of the app is great, however it is not user friendly if you have more than one site. The ability to easily switch from site to site and multi site support needs to be added. Otherwise, if you only have one site, this app should work well for you.
Shopify’s new payout and banking process starting to feel like a scam
I’ve been signing up and building sites for clients on shopify for years. Payouts used to be seamless and very effecient. Recently they’ve changed their payouts to make new accounts to use shopifys own banking system by default. There are some nice features to their banking system, but most accounts don’t like using it. Specifically because it makes their bookkeeping more complicated. Switching out to customers own bank has turned into the biggest headache. It feels like they are purposely trying to make it difficult so you relent and use their system. Obviously they would prefer to keep your money on their books for financial purposes. So this just feels like shopify is turning into a scammy financial institution. I’ve contacted support many times to try and get one client’s payouts resolved with no luck, and this app just makes everything more complicated and doesn’t even work for my client. Stop trying to be a bank and just focus on the e-commerce, the thing you were actually good at.
Installed to find I can look at the balance of accounts, but cannot move the money. Tap the button and nothing happens - deleted and reinstalled app, didn’t work - shut off phone and turned back on, and still doesn’t work. Have to log in on website to do, kind of defeats the purpose and cannot see why a separate app for this Balance vs the Shopify app is necessary. (Also, can see finances in the regular Shopify app but it always shows balance as zero, can only see balance on web/site or the Balance app, but can only move money on website NOT app)
Just got the app and seamlessly connected my shop, bank and instantly started to withdraw with no problems even using Face ID to log in. I’m starting a brand new store on Shopify and this app and the physical card are just extra conveniences!
I don’t find this app really necessary. Just another app to download. I think the ability to do it in the original app should’ve been left and this be an optional add on. Let people choose how they want to access their own balance.
Can’t even add a bank account to move my money the app just says that there is a problem, then when I tried to switch transfer methods away from this app onto my bank account the app doesn’t even show the account and routing number properly in order to finish the change, now my money is stuck in this app! Terrible app!
Clicked on the button to transfer money, does not go past that page. I also tried to view some more information pertaining to my account, and the screen freezes. Please guide me further in the right direction to delete my account information and this app
I’ve purchased from my own store and haven’t seen my transactions go to my account and I haven’t gotten any emails verifying and transactions just wondering what’s going on
This app has one job: transferring balances. It does that job successfully *maybe* 3 times out of 10. The other 10 times I end up having to log directly into the website and transfer it that way. Get rid of this thing.
This is not for someone that has more than one shop. I’m going back to traditional banking because I can do it all in one place. I was told I could with this. It just isn’t user friendly.
This app is a joke. There is no way to access reports or see history. The fees are also not explained or able to be discussed. No customer service option at all. I’m the dummy for signing up. 🫣
The app doesn’t work to let me withdrawal money. I press the button and nothing happens. I’ve called Shopify support and they have no idea what to tell me to do. Concept of the app is great, but the execution of the app itself…sucks.
Not sure why this has to be on a separate app. Should be part of the Shopify admin app. Don’t like that i have to have a completely separate app to check my balance.
Shopify has stolen $2,523.93 from me and my family. I run a small electronics store from my home I had sold multiple orders for iPhones throughout the United States. I fulfilled them, and long story short. All of my funds for over 5 orders totaling the above amount were unable to be withdrawn and aren’t available until Dec 26, 2023. That is a total of 119 days!! Someone please help me! I’m a disabled veteran and this is my families livelihood.
Shopify Balance is the free business financial account built right into your Shopify store’s admin. Use the Balance app to make money moves for your business—right from your mobile device. By having the financial information you need at your fingertips, you can make the best decisions for the long-term health of your business. MANAGE MONEY ANYWHERE • Stay on top of your finances by viewing your account balance and filtering your transaction history. • Transfer funds in or out to pay bills, send money, or make payments directly to vendors—with zero transfer fees. GET PAID FASTER • Get paid out from your Shopify sales up to 7 days faster than with a traditional bank. EARN ON ANY ACCOUNT BALANCE • Earn a reward in the form of an annual percentage yield (APY) on all your money in Balance.* • No limit to how much you can earn and withdraw funds at any time.* SPEND SECURELY AND CONVENIENTLY • Always have your business card handy by accessing your card number in the app or using tap to pay with your mobile wallet. • Keep your business secure with the ability to lock and unlock your cards from the palm of your hand. ---------- ABOUT SHOPIFY Shopify is a world-class commerce platform that has everything you need to start, sell, market, and manage your business. Millions of business owners from over 175 countries trust Shopify to help sell their products and services online and in-person. Shopify partners with Stripe, Inc. and affiliated companies, and financial institution partners including Evolve Bank & Trust, Member FDIC & Celtic Bank to offer money transmission, banking & issuing services, respectively. *This is a reward provided by Shopify and is not interest. The rate is variable and subject to change without notice. The reward accrues daily, and is compounded and paid monthly in the form of a credit to your Balance account. ACH transfer limits may apply.
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