It worked really well for about 20 minutes. I got the zoomie twice, the roam picture, the selfie, etc. then it crashed while I was still in the tower and every time I would try to open the app, I got a blank white screen that would never change. I restarted the app countless times, restarted my phone, still no luck. So I deleted the app and redownloaded it and it works now. I just lost all the photos and it doesn’t have a memory of them (maybe associate the account with my phone number so it can find it later). So they’re gone forever. The website doesn’t have them either. The help link from the app goes to a dead link on the website, which means no one has checked it lately.
Worked to take some of the pictures while I was there, went to look at them and save them Peter that night, app just opens to a blank white screen and I can’t get anywhere else, I don’t want to delete and redownload because I don’t want to lose all of the pictures as some other reviewers have done. Such garbage, DONT TRUST THIS APP- Download/save the pictures right away.
For some reason the system is down. Never loads even after uninstalling and installing, restarting, and so on. It also seems like the other reviews have never been checked recently or taken down either so. Definitely give it a try but also be extremely warned that it doesn’t work. Luckily I went to the Space Needle kiosk at the top floor and sent the free pictures with tickets to my email. It also lets you choose the background once at that kiosk. I recommend that way because at least you can get it emailed instead.
I downloaded this app at the recommendation of the website in the confirmation of my tickets. I’ve tried for days to get the welcome screen to load, but all I get is the never ending buffering circle. I would leave a zero star rating for this if I could.
The app didn’t work at all. Couldn’t get it to load. I wish I would have known that you can just get it from the website. Would have saved me the time of downloading the app. But I did get my picture from the website.
Like others have said, it’s baffling that this app still exists and is being promoted by the Space Needle. It’s literally broken. Go directly to their website and download your free digital pictures there.
App Home Screen never loads. Just a constant spinning wheel. Looks like they have abandoned any more updates for this app to allow it to work on newer iOS since no updates for 2 yrs. Speed Needle please remove your signage promoting this terrible app.
I got the app so that I could view the photo taken of us at the entry yesterday. The app couldn’t get past the loading wheel when trying to open it. Same thing happened on my friend’s iPhone too.
I got an awesome picture at the space needle and they told me to download the app to get the picture. When I open the app it just has a loading circle and all the buttons at the bottom show nothing. Super lame.
Downloaded this app to get my picture that was taken there and it doesn’t work. I opened the app and all I get is a loading sign. I deleted the app and reinstalled and it’s the same thing. Hopefully this gets fixed so I can get my picture!!!
I went to the Space Needle and they offered us a free photo, so then me and my family took it but then when I went to go look at the photo I was unable to and I’m really disappointed
Had I known all of the “free photo ops“ were complete garbage, I would’ve taken the photos myself. None of the photos are accessible, the app won’t even open. Total waste of time.
My company writes apps for the App Store. The Space Needle app doesn’t work. What I saw of the app is not designed well. It’s not that difficult to write a great app, this one seems like it was written by school kids.
Very disappointed. We took pictures at the Space Needle and scanned our tickets with the photographer. But scanning our admission tickets do NOT WORK. Very disappointed.
This app doesn’t work at all. Just spinning pinwheels. Reinstalled and reinstalled. Spent our whole time at the needle trying to get the stupid app to work. #wasteoftime
The only part of the app that worked was the AR. Bummed as I had high hopes for the app. Guest services said the app was known to be buggy when I asked if I was doing something wrong.
I purchased a coaster that is supposed to act as a “space spot” when you get home. All I had to do was download the app it says and open the viewer. Well did all that and it doesn’t work. Now all I have is this ugly coaster.
Don’t do it! You can get the photos using your ticket number. I tried the QR code from the app and now I cannot retrieve any of my photos. Super disappointed. The app is worthless.
If I could give this app zero, I would. I’ve been trying for three days now to even find my pictures. It just circles and circles and circles. The QR code still doesn’t work. Try to contact support. It goes to their website of the Space Needle not even to the app people I would really like somebody to tell me how to get my pictures from when we were on the outside and scanner QR code from the platform pictures. Help??
8/26/22. This App is awful it’s still buffering. clearly no one is paying attention to this app. I went on the website instead and was able to get my pictures. this app is horrible and from reading the reviews for the last two years it is still horrible after two years. someone is not doing their job they need to be fired.
Take your Space Needle experience to the next level. The Space Needle Official app is your companion as you explore everything there is to do at Seattle’s newly-renovated icon. View us in 4D with Augmented Reality models or use the Pano feature to learn about all Seattle has to offer. As always, whether it’s the perfect Skyhigh Selfie or a daring photo on #TheLoupe, the world’s first and only rotating glass floor, all of your digital photos are complimentary and can be downloaded directly to your mobile device.
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