While the application “works,” the amount of things that one can actually do with it is rather limited. For example, there is neither Wallet support for the ID card nor a Touch ID login option. There is a provider search, but it is not user friendly. Need to consider hiring a developer to bring this app into the 2020s.
Having problems making an account or logging in? Login to the website first then do the app. That’s what worked for me,app works perfectly once logged in.
Pros: this app is simple to use, info and benefits are easily accessed (once you are logged in). Cons: there is no AppleWallet compatibility. It is a pain having to log in each time to provide proof of insurance. Hopefully, the developers will consider adding AppleWallet compatibility to this app soon!
Can’t get logged in. Keeps saying error. Automated phone system is actually worse than Bank of America. Even with this “benefit” glasses for my wife and I cost over a $1000. LensCrafters told us their coupons save more money than the discount. But at least the premium is cheap and you do save on the actual office visit.
No reason to bother downloading the app. Doesn’t give you search parameters beyond laser or pediatric. Can’t search by insurance accepted. When you click into a doctor all it says is “NOT LISTED” for all services offered.
When submitting info to create account, pop up “ERROR” prevents completion of account. Sad because having apps for healthcare have been very useful and time saving for members and company.
Don’t ever forget you password!! Resting it sounds easy as most aps. However, the screens do not work properly send me into endless loops. I quit on the thing!!! Good idea. POOR at best execution!!!!
I use the exact same username and password as I do for the website to try to login to the app and it says they're not correct so the app is absolutely useless! Fix this and I'll change my review!
I use my same username and password as my web based account, but the App says: Cannot be authenticated and Username or password may be incorrect. So if I can’t get in… it’s useless to me.
Use your mobile device to access your Superior Vision benefit details anytime, anywhere. Superior Vision members enjoy the wonder of sight through healthy eyes and vision when they use their benefits. With the Superior Vision app, members can: ● Locate an in-network provider-and use the app to call the provider and look up directions ● Review your benefits and the benefits of any dependents ● See which benefits you have used and which benefits are currently available ● View, print or email your member ID card Download the Superior Vision app today and see yourself healthy!
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