I gave a rating of 3, and somehow you’ve given yourself a 4. I hit some kind of deposit “limit” on my checking account. Why would there be a deposit “limit” in the amount? You would think the bank would want more money deposited, not less. I have never heard of this from any other bank. Very troubling.
This app is simple, efficient and easy to use. Everything is online, accurate and updates quickly. Transfers are always instant. I’ve had TBT for over 10 years. The customer service is amazing. Any time I’ve had any problem at all they helped me quickly and efficiently. They never charge me excessive fees even when I accidentally over drafted a few times. I had some fraud and they nipped it in the bud and replaced the money while I’m waiting on the case to settle. 10 out of 10 would recommend. I now live in Austin and still use this bank because I love it so much. Thabks TBT! ❤️
I’m loving most everything about my new bank. However, I’ve noticed that a lot of my billpay vendors, which were paid electronically at my last bank, are now paid manually. Payee’s such as Suddenlink and Macy’s, when submitted, were manual which really slows down the bill paying process. I’m suspecting, once I get all my payees setup, there are going to be more manual than electronic. Hoping there is an update in the near future.
I really like this app and using for a couple of years. however i’m wondering if there was an upgrade recently-my app has stopped updating and shows my accounts as they were 5 days ago. I verified this online-can you fix please? tia
I love everything about bank. It’s your money they want you to have it! The people r very friendly, n make a point to call u by name. The app is very easy to use.
Of corse the in person service is exemplary. TB&T online banking is by far the most complete as well as straight forward program I have ever used in the financial industry!
Awesome app to manage all of your accounts. Easy to use and navigate, simple transfers, tons of useful features and works flawlessly. Highly recommended!
Very friendly, professional, courteous & helpful. I haven’t had any problems with this bank or any of the employees. They get things done. Great job people!
Great help for online banking! Eric was super friendly & professional & our mistake was quickly corrected while he stayed on the phone. Thank you TBT for this convenient & secured path to handle banking on the GO! Amanda Hilliard Longview Texas
As of version 3.10.3 I can no longer use the app because it requires you to update it to 3.10.3, which requires iOS 16 and my device is not able to run iOS 16. I am currently running iOS 15.8.2, and version 3.10.1 of the app was working flawlessly until the new version was required.
Since the new update, I have had to refresh the screen 5-10 times for my accounts to even load. Once they load they are as they were days ago, not updating/syncing. Please fix.
…but doesn’t much of the time. Glitches, lockouts, functions not working…. And don’t bother calling for help- they can’t do anything on their end. Very mediocre app.
I have a IPhone XR and had absolutely no issues with this app working. Today it tells me I have to update the app, which was done 1 week ago… and now I can’t access my account!!
Everyone is always so friendly and goes above and beyond! Thank you all for your hard work! I am blessed to be a customer! May God bless you all!! Patti Thomas
I don't like the new app. 1) Photos for deposits are way too sensitive - I had to take a photo four times before it would accept the check. The app keeps displaying a message that the photo it is too dark even with the flash on. 2) I receive many notifications that are useless to me. I can't find any way to control the kinds of notifications I receive. Other banking apps let me control the kinds of notifications I want to receive.
I like the way the app works and how everything is displayed, but it's not as efficient as the other app! For example, the items don't post as quickly as they used to, so I think I have more money in my account then I do. Not impressed with the new TBT app.
The Texas Bank and Trust Mobile App is a free mobile decision-support tool that gives you the ability to aggregate all of your financial accounts, including accounts from other financial institutions, into a single, up-to-the-minute view so you can stay organized and make smarter financial decisions. It is fast, secure and makes life easier by empowering you with the tools you need to manage your personal finances. FEATURES Multi-Account Aggregation: View all of your financial information (balances, transaction history, merchant spending averages) in one place for on-the-go organization. Alerts & Notifications: Set alerts for low funds and be notified about upcoming bills. Add Tags, Notes, Images & Geo-Information: By enhancing transactions with custom tags, notes or photos of a receipt or check, you have the ability to stay organized and find exactly what you’re looking for when searching through your finances. Contact: Locate ATMs or branches and contact Texas Bank and Trust Company customer service directly from the app. SAFE AND SECURE The app utilizes the same bank-level security that protects you when you’re on Internet Banking. The app also features a unique 4-digit passcode setting that prevents unauthorized access. GETTING STARTED To use the Texas Bank and Trust Mobile App, you must be enrolled as a Texas Bank and Trust Company Internet Banking user. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials. After you successfully login to the app, your accounts and transactions will begin updating.
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