In some ways the new version is better, but it has definitely missed some opportunities to improve UX; especially with regards to the accessibility and design/location of the check in button. In the previous version, the check in button was large and easy to find, which came in handy as you moved through the line at the front desk. The studio is often extremely busy and processing guests efficiently should be a priority. The new check in button is smaller and not labeled (instead it looks like a tiny bar code/ID card.) This lack of attention to what a user will need quick access to is a flaw that should be addressed in order to avoid longer, slower lines and frustrated patrons.
Im a new member but I have to say the app keeps freezing on me, some instances it won’t change studios and Id love to see a feature where you can pull up your favorite instructor to see when they’re teaching next.
Don’t know why this app has such bad reviews. It’s so simple to use.. you look at the class schedule, choose the class you want to take, press book and then it adds to your phone’s calendar. Doesn’t get more straight forward than that. Tru fusion ATX forever.
Convenient to register for classes, but the app is really glitchy, it won’t show me as registered for classes that I’m in, even though I receive texts that I am in and it doesn’t update my number in the waitlist unless I close out of the app and re open it. This has caused me to miss a class and be charged the $20 no show fee.
I’m scratching my head about why an entirely new app was needed. The design is a regression from the previous app and lacks basic functionality that everyone seemed to love in the previous version (eg class counter, sweat status). I would hope this will be in a future iteration but not expecting much as it seems UX research out the creation of a user story was considered in this “redesign.”
Starting out looked like good app but some immediate issues. Some menu selections don’t update till you choose them then pull down to refresh the screen. Also all rewards are gone on app that I can see and I loved the reward levels. Not sure I like the new class schedule format but I’ll see over time.
I agree with the other reviews: - I like the idea of being able to add classes to my calendar, but so far it’s not connecting into any of my calendars when I add them. -The UX is not always very intuitive as the page will look like it’s still loading until you pull down on it to refresh. - I also don’t see where to log my Trupoints and am still doing that through the old app. Thanks for continuing to work on the performance opportunities! I will keep looking for updates, as I use this daily for my class planning.
The filters need a lot of work. Only filter that seems to be available in the app is instructor which does little help to me. I’d rather be able to filter by type of class or level. Yoga, hiit, boxing etc.
The only filter option is by instructor. There are no options to filter by class, class type, class length, or heated vs non-heated. This results in lots and lots of time scrolling through classes.
UI is all around worse, so much worse, I’m actually writing this review :) First app was great and easy to navigate but this one is confusing. For example, descriptions of what’s needed for classes aren’t as clear and the calendar is harder to read for an easy “synopsis”
Don’t fix what isn’t broken! Why make a new app when it runs so much worse than the old one. Half the time my app won’t load up, please fix this issue soon.
I stopped going to the San Antonio one because of her and he scammed others out of 3k for a 200 yoga course but gave her favorite students free admission?
TruFusion is the workout for people who burn a little brighter! With over 65 styles of heated and unheated fitness & yoga classes under 1 roof, we guarantee that you'll never get bored. Download the TruFusion App today to plan and schedule your classes. From this mobile App you can view class schedules, add classes to your personal calendar, view ongoing promotions, as well as view the studio's location and contact information. You can also click through to our social pages! Download the App today and join the TruTribe!
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