I have had my installer back several times to try to get the sensitivity set so it doesn’t give 500 notifications a day. The NVR is now set at 10 (lowest) sensitivity and it still goes off all the time for no apparent reason. On one camera, at 10 it doesn’t pick up a person walking by, but other times it triggers for no reason that I can see. Do yourself a favor and avoid this company. Paid a lot of money and it is just simply a horses@&t system. We have a Ring camera by our front door and it works better on motion than the DW.
Skip this and get the best cam. This thing freezes up and barely works. When it does work the interface is confusing and frustrating to use. To look up things that happened you have to slowly rewind through hours of footage, unlike with the nest app where you can skip to events where the camera detected noise or movement.
This app is overly slow, full of bugs, drains the phone battery and is less than user friendly. It surprises me that in the age of today, with the hundreds of surveillance products and apps on the market that this is what was launched. This poorly designed app is enough not to recommend the DW brand.
Save yourself the aggravation. This app doesn’t work. The people that installed it can’t fix it. Keeps failing. The recorder doesn’t record. Now we’re stuck with a waste of money spent. ;(. What a shame!!
App is awful. Cannot view the event list unless I am at the site. App freezes and quits all of the time. App is SLOW to respond IF you can get it to work. We paid a ton of money to have the system installed.... They should have a decent app for the user!
App was working fine then had a connect fail message for 3 days. (Hard wired unit working correctly) Called tech support and they refused to help me saying I needed to talk to my installer. Hello!!! The problem is with the app not connecting... Waiting to hear back from installer.
This app is horrible! Why spend money on a Digital Watchdog when this is how you view it? No sliding timeline!! Playback is almost impossible! This app needs improvement!!! Why has there been no updates?
After enduring the limited features of this app for so long, its nice to finally see some updates. The ability to see in different modes, the added mic feature and layout options are all welcome improvements. I was hoping to see the VOD time advance feature improved. The choices of 1 min, 1 hour, 1 day means when scanning through you have to hit the advance (or reverse) button up to 60 times between the 1 min and 1 hour buttons. It would be so much easier if a 10 min button were added. The real estate exists.
The DW mobile viewer for VMAX Plus™ NVR/DVR is a free app that allows users to connect, view, playback, and search Digital Watchdog’s video surveillance solutions anywhere, anytime. The new remote viewer with a user-friendly Graphic User Interface allows remote control of Digital Watchdog’s new VMAX Plus™ NVR/DVR. * Live Monitoring Multi-channel live monitoring with High Resolution image makes you have a clear and a variety of view angles on your monitoring sites. In addition, Digital Zoom & PTZ control function under live monitoring mode gives you more detail monitoring options. * VOD Playback with Search Mode Various search modes (Date/Time, Event List ) as well as playback speed control lets you save your time to find recorded data you want to check. * Additional Features - PTZ Control (Live Mode) - Digital Zoom (Live & VOD Mode) - P2P Connect * Models Supported: - VMAX IP Plus™ - VMAX A1 Plus™
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