This used to work great and sync with my phone now it doesn’t sync from the scale at all to my phone. If this product is still on the market I wouldn’t advice buying it. It’s a waste. You have to manually put everything in and hope it stays for next weigh in.
I am having difficulty because I have to sync my app to the scale every time I get ready to use it. And if I have it set on Bluetooth for my settings and my Bluetooth is turned on on my cell phone. I don’t understand why I have to ask it to do it every single time, I get on the scale. It should automatically sync. Also, I still have not been able to get the weight from the scale to sync and record on my Weight Watchers app. I am currently A lifetime member of Weight Watchers, but I am trying to get back to my goal weight. And I would like to be able to sync my weights in between going to weigh in at my workshop once a month.
I bought it today, have had no issues that I've seen from other users rating 1 star. The bluetooth process was very easy, and I haven't had to input anything manually (they may automatically have "Manual Mode" on maybe). It let me set a goal for weight which was cool, and it also helps measure BMI, body fat, water weight, heart rate, bone mass, and muscle mass. Would recommend.
I purchased the scale because it says it’s Bluetooth and will automatically track your weight. When I open the app, it says it’s synced but when I step on the scale it does nothing. I hit connect to scale and it wants me to manually track my weight. I liked the Bluetooth feature but also liked that it does BMI, fat, water, heart. The scale will connect to my WW app and track my weight automatically, but not with the scale app. Also, even though it tracks on the WW app, I still have to manually enter my weight into the scale app. VERY DISAPPOINTED WITH THIS SCALE, I DO NOT RECOMMEND
After going to several phones, & not using the app from a few years, I discovered by accident that it still works beautifully plus had my data from 3 years ago, and several upgrades to the latest.
I never had any issues with the scale or the app until I lost my phone. Now I’m trying to log in on my new phone and trying to reset my password and the screen just freezes. No confirmation that the reset was requested or if it even recognizes that I’m trying to reset my password. Tried going online to reset it and there is no option. I don’t know what happened but it’s quite frustrating. The ability to track and log on my phone was the whole reason for my purchase.
Update: Still perfect. Still do not have any problem with the Bluetooth. No regrets. Received today. Had no problem connecting to Bluetooth. I’m a WW lifetime member and doing online tracking. This is perfect to keep track of my weight whether I do it every day or a weekly. Love the way it connects to my health app on my iPhone. Love it!!!!❤️❤️❤️
I analyze site and app performance for a living so I’ve seen it all. But it looks like this is just fraud if they’re continuing to sell a product for years when the digital functions don’t work and no one seems interested in fixing it. I’ve had this scale for several years and stopped using it a couple of years ago when it stopped syncing with the app. I just rejoined ww last week and thought surely this would be fixed by now but nope - same problem. It’s junk. Zero stars.
I’ve had this app since mid-July. I was a little skeptical because of all the reviews, but I really wanted a way to sync my phone with my scale since I had canceled my Weight Watchers subscription. Honestly, I have not had any issues syncing the app with the scale or having the app register my weight. I’m really happy with it.
My iphone and the scale both show a bluetooth connection, but the data no longer updates in the app, similar to the experience of other reviewers. Also put in fresh batteries, but to no avail. I have also sent an email about this about 10 days ago, but no reply or update of the app. Disappointing, have had the scale for several years, was working well until now.
The Bluetooth connection helps so much I can easily track my weight loss and I don’t have to manually do it like some people or saying this is a perfect scale it’s probably the best scale I’ve had and the app works perfectly thanks
It took a second to get set up but it works perfectly fine. I was believing the negative reviews at first but then I waited more than TWENTY seconds and it works just as described. I’m excited to use it during my gym journey💪.
The weight and other info shows on the scale bit it won't be transferred to the app. Tried many times but didnt work. Please address the issue. Before the update, the app had been great in general. Thanks!
I purchased this scale for the Bluetooth connection. It worked when I set it up, but the app did not sync with apple health (key saying it did and all setting were correct to share). Today it won’t connect to phone or app, still no sync to apple health. So - the only reason I purchased it fails. My old scale had all the same measurements so - wasted the money. I should have read the reviews and keep walking when I saw it.
This is an essence a regular scale. The Bluetooth feature only worked once, the very first time I set up the scale. It never connects and it doesn’t actually work. I have tried emailing them and reaching out but the company just ignored my emails and apparently doesn’t think it necessary to try to help me fix this Bluetooth issue. Save your money by buying a regular scale or don’t bother with this particular Bluetooth brand.
Works great for me! Registers the weight and downloads the data to my WW app. Have used for several weeks to make sure it worked right after seeing the negative reviews. My experience has been great.
App has stopped recording weight from Conair scale
The app is no longer able to record the readings from the Conair scale. The Bluetooth connection shows success, the app tells me to step on the sclae, the scale takes the measurements but the app stays hung at the same screen. This used to work before. I don’t think the Conair scales development team does any real world testing. The app is now basically dysfunctional.
This is a 4 star app that earns 1 because of one annoying problem. When you launch the app it displays a floating check mark indicating your data was saved. Why? I KNOW it’s only 2 seconds but it was already displayed when I weighed myself… YESTERDAY! It’s lazy programming and that makes it annoying. Otherwise, the app is simple to use and makes sense.
The reason I purchased this scale was because I could connect it with my phone. When I put my information in and register through the app, I don’t get to see anything else. The screen just turns blue so I never goes to the second part of the registration which would be syncing, the scale with your phone. I’m very disappointed!
2 weeks since app update broke the main functionality of the scale (measure weight and transfer back to app) and no official fix despite many reports on the app page. I understand software and updates can fail but after you can fix it quickly and show customers that you care or lose them forever . Bye 👋
The app is just ok. I would like to be able to type in my weight. The slider does not allow for entering the exact weight. Also, I would like to decide if I want to update my WW app with this scale info throughout the week. There’s just nothing special about the app or the scale to make me want to use them.
You can export your data to a csv file which is great but the weight measurement drops the left most digit (the hundreds number) and consistently reads .75 to .85 lbs less than the actual reading taken by the scale.
The app stopped working, it used to work fine, now it shows Bluetooth is connected but no data is transferred from the scale to my app. I hope the problem is solved quickly. I have reset the scale to factory conditions and re installed the app a couple of times but it didn’t solve the problem.
Given the fact that the percentage of bone RARELY changes, why display that on the dashboard instead of weight? It just doesn’t make sense. In addition, weight is far more important to the average user than BMI. Put weight first!
Can’t het past a certain step. It said i need to select a number and it says it’s loading but never loads. Scale works with the WW app but not this app!
The scale keeps asking for a slot number but there is no screen that allows me to do this. I need to be able to track bone and muscle but this doesn't allow graphs to generate. I joined WW because of there seemed to be an easy way to get the data I needed. I tried to call Conair and hung up after 35 minutes waiting for customer service.
I keeps trying to load a user number (I’m the only one that uses it) but never gets past the load screen. I think this App has serious issues. The scale works fine with the actual WW app, just not this scale App. I was hoping to keep my weight history after my WW membership expires next May.
Not sure if the app even works! I can’t login and have emailed the designated support email address. 2 weeks later and still no response. Good thing I got this scale for free from WW! I’ve read all the reviews and tried all the troubleshooting tips but still not able to resolve without support.
The graphs are off. If I tap muscle mass, I get bone mass. Body water does allow me to tap and see details at all. If I add the heart rate measurement to my options, I can’t tap it to see more detail but I can see muscle mass.
Seems to mostly work ok, but manual data entry is almost impossible using the slider in the app, it’s way too coarse and jumpy. Just provide a text entry field, that would be much better.
Trash scale, if you are fit and trying to get fitter and gain muscle don’t bother with these scales the measurements are wild outliers compared to every other body index measurement I’ve taken this scale got me 10% higher body fat then I’ve ever been in my life while I’m on a cut, waste of money you’re better off eye balling it
You can’t delete a scale. You can’t add a new scale when a scale stops working. You can’t get a person on the phone to troubleshoot. The scale was free and I feel like I should be paid for the amount of time I’ve spent trying to use the crappy app.
Connect to scale button brings up “add data” that you add manually. Can’t delete old entries. It crashes the app if you try two at a time, and if you only do one it doesn’t actually delete. As it is it serves no purpose at all rendering the scale and the app unusable.
So frustrating that I have a WW subscription and it won’t let me login in. Even if I say “forgot my password” it doesn’t send me a new link. Will only let me register a new account, and I don’t want to do that because then my data won’t be synced up with the WW app.
I bought this specifically for the automatic Bluetooth connection but once I logged in I am left staring at a blue screen not allowing me to take any further action. Please fix this I already tried deleting and reinstalling this app🙏🏽
I’ve had this scale for years and suddenly the app lost all my data and now it won’t even connect to the scale at all. I’m really disappointed and don’t want to have to buy a new scale, but that’s literally what I bought this scale for.
I have been using this scale for awhile now. For the last year it will not measure all the extras, i.e. water, BMI, body fat,etc. I want a scale that will do more then record you weight.
I had an app when I purchased the scale. All of a sudden the app was off my phone and I tried installing this one. This is the worst app i have ever tried installing. Don’t waste your money on that scale because the app won’t work! Zero stars!!!!
Can download the app but it opens to two button options, login and register. Both lead to a blank page where you can’t go further. So completely useless at this point. Surprised WW would put their name on this.
The scale has never synched with the WW app on my phone via Bluetooth despite numerous efforts to troubleshoot. The scale has also blown through three sets of three AAA batteries in three weeks. I'm very frustrated about the money that I have wasted on this product.
still have yet to be able to pair my scale because it stays stuck on the blue screen after login…. not like the app was the whole reason why i bought this specific scale or anything… BOO TOMATOES
Can’t even get it to connect. Super frustrating and not user friendly. Keep getting an error stating: “ Error Response could not be serialized, input data was nil or zero length.”
So frustrating and I’m very tech savvy. Just keeps erroring out and saying “select user slot, then “error: response could not be serialized, input data was nil or zero length”
The WW smart bathroom scale app is a companion app to our smart bathroom scales. Easily track your weight, body fat, body water, bone mass and BMI (Body Mass Index). See everything at a glance on the dashboard, or go in depth with graphs and charts. Automatically sync your weight to the WW® app if you are a subscriber, or sync your weight, BMI and body fat measurements to Apple Health and allow your favorite health and fitness apps to access your data and make tracking quick and easy! Our scales allow up to 9 users to measure and display: - Weight - Body fat in % - Body water (hydration) in % - Muscle Mass in % - Bone mass in % - Body Mass Index (BMI) Simply open the app, tap “Connect to Scale” and step on – the scale syncs all data to your app and you can review by day, by week, by month or by year. Having all your measurement results at your fingertips helps make it easier to get where you want to be! iOS 13 Warning: We are aware of an issue where users upgrading from iOS 12 to iOS 13 are losing access to their historical data in the WW Body Analysis Scale Tracker app. Our team is working quickly to resolve this issue for all users. In the meantime, we've added a new feature in release 2.0 that will allow you to export your data from the app to a spreadsheet. To access this feature click the chart icon in the top left of the Dashboard to access the 'Readings' screen with your historical data. From there, tap 'Export' in the top right of your screen. We recommend that any users who want to upgrade to iOS 13 first export their data with this feature prior to upgrading.
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