Most lower-lower/middle class adults, especially those with children, have experienced financial shortfalls. Whether it’s an unanticipated $2000 deductible, or $5000 HVAC repair for your home, access to liquidity is imperative to get through those times. Thats where ZayZoon has tremendous value. In place of signing a loan with your bank that requires a larger loan thus much more interest.
I really don’t know what my employer was smoking when they signed us up for this thing because, all around, the experience has been terrible. You sign up, put all your info in and even after it verifies your employment and identity they still deny your payout. So how does this thing track hours? Does my employer enter it? Me? What? It seems that everybody I talk to regarding this app, it’s the other party’s problem. Plus, by the looks of it, it charges you 5 dollars for each payout. What a rip. That’s like Vanilla, Chime, etc charging you for depositing at a Walgreens because they don’t have atm. The whole process is just so cheesy and contains too many extra steps. People, this is why I usually stay away from online banking and things of this nature. These services are usually VERY lackadaisical on customer service and responding to inquiries I’ll be using this service once and I’m out.
Easy to use-BUT WATCH OUT!!! They don’t take as much as they give you come settle up on pay day. They’ll give you 400, but will only take out part of it on pay day. Eventually locking the ability to get any more till you pay them back manually. If they’d actually give me the 400, then really take out the whole 400 on payday- I wouldn’t have any complaints. When my husband asks “how much will we owe ZayZoon on payday?”? I have to say “I have NO flippin idea” cuz what they take out is a COMPLETE mystery every time. Would love to know why…. They just say “SORRY some payments were missed” but not to worry, you can pay us on any credit card you have”. Kinda defeats the purpose of GET A PAYOUT AND WE’LL TAKE IT OUT OF YOUR PAYCHECK doesn’t it?
The company says you have access to your already earned money but that is not accurate. They only give you access to money based off of your previous paycheck. Our company switched from daily pay (which actually did give you access to your earned money the next day) to this company that serves no purpose for the millions of healthcare workers who work prn. Unless you work a full time schedule and your checks are the same working prn. This was such a waste of time to download and set up, I am so disappointed. I work one shift last pay but so far worked 4 shifts this current payroll and it says I have $18 in the account lol. I’m a nurse, I’ve earned more then $18 in 4 shifts. Don’t waste your time with this app if you work prn.
The first two weeks of using this company was pretty good until one time it didn't register my hours. I thought "oh well. Let me contact these people " DO NOT WASTE YOUR TIME TRYING TO GET IN CONTACT WITH ANYONE especially if you are in a hurry. They claim the customer service hours are 10-10 est but i don't get a response until the next day. This has happened on multiple occasions. Then because they mess up on their end, now YOU have to pay them for them not properly deducting from your account. After two months of using the app, I have contacted them to delete my account...let's see how long it takes. There's no phone number and the "csr" are definitely bots. -10/10 stars if I could
I was use this app because my work informed me of it will. The one time I really needed because I was short a few bucks so I asked to use what I had available which was 189 the subtracted that from what I had for a bill then but it right back in there like it never happened so I never got my 189$ that was available to be on this app. Because they took my money I had available on my account out then put it back in. So in all honesty I wouldn’t want to use this app you can’t talk to and actually person it’s all on chat. I would just honestly ask your work for an advancement if you can instead of using a third party app.
Easy money (that I’ve already worked for…) The app is simple and straight forward for my needs. I don’t mind paying $5 for an instant deposit to my debit card since it would be $5 as well for a deposit to my bank account the next day. It’d be nice if the next day deposit was less than the debit card deposit or based on a percentage of the payout or something. Very close to five stars, thanks for a very good service.
Since I Got This App It’s Been Trouble. It’s Not Daily Pay Instead Goes By Your Last Pay Check, & If Your Last Check Just So Happens To Be Holiday Pay You Won’t Be Able To Pull Out Until After Your Next Check. The Support Is Useless Never Actually Answers Questions Just Keep Repeating The Same Thing. Then Not To Mention They Don't Even Have A Number To Call To If Your Having Issues & Support Doesn’t Help You Your Just Gonna Be Confused. They Have No Problem Taking Your Money But It’s Always A Issue To Pull Out Money. What’s The Point Of Having This App If You Cant Actually Access Your Wages When You Need Them ? They Need To Advertise The Real
ZayZoon has helped me out financially when it seemed no body else would I mean yes I am an adult and I have to rely on my self but from time to time we all could use a helping hand and all I’m saying is ZayZoon has been there for me and I know they would do the same for you also I only have to pay 5$ in interest that’s amazing all by it’s self ty ZayZoon
This is my 2nd job that uses ZayZoon. I was surprised to see my new job had this feature too. It is so great especially when you need gas ti get back and forth to work and can’t wait 2 weeks for a check. It’s so easy and so fast. The reps always help you if an issue does come up which it rarely does. This app is everything 🙏
This is the most horrible excuse for a early payday app they charge you 5 dollars every time and the estimate what you make a day witch is ridiculous for example they say I make 38 a day witch I make 15 an hr and work 7-12 hours a day they are they sixth Reich and definitely making a killing I wouldn’t suggest this app to my enemy they should be charged with extortion
Don’t waste your time. More frustration than they’re worth. Falsely claim that they have live customer service at certain hours, they absolutely do not. They use a chat bot which you are not able to just freely message. They give you a topic you can choose to read an article about, you can not email them, they have no phone number, you just let the bot know you need them to contact you, which they do, DAYS later, with an unhelpful and stupid answer. I wish my employer had Dailypay. Zayzoon is absolutely lame and I disabled my account.
I had taken a few advances, at first everything was fine, then they would randomly not allow advances stating that our accounting dept. won’t allow the full amount to be garnished from our paychecks. Except they had withdrawn more before. Their customer service is atrocious and when given an email from our accounting dept stating that zayzoon had only requested the amount withdrawn and no more, customer service responded by saying tough luck. Literally. This may seem like a convenience, but it will come back to bite you. Do not trust this company
This app has helped me make it through the pay period. It’s not fake. No scam. I have had bus money to get to work, money for lunch and also helped me pay my cell phone bill. Great app. Better than Earnin, Dave etc in my opinion. Easy to sign up and receive payout instantly.
Good luck getting an update trying to change jobs. All you get is an automated system asking you the same question over and over again. The phone number doesn’t work. The only way to delete an account is by talking to a non-responsive machine. The only way to change your job is to completely delete your accounts, which by the way, they won’t answer emails to do so. So basically it’s a dead app, I suggest go to DailyPay. At least the people will help you
Customer service should really understand their own “service”. Asked about paying overdue balance with credit card. One said no. While another said I could. When trying to pay said balance, it states it will be deducted from next check. Even still I had more than enough from current check to pay entire payouts amount. Stupid app with stupid people.
As long as you work your hours you will have some money available, for me this app is a godsend as I have things pop up daily and bills out of schedule so it helps me stay current with bills!
I was so excited to use this just to find out it is not like daily pay at all you don’t have access to your daily earnings after you work. Their title is misleading they go by your previous paycheck to determine if you can withdraw money not by how many hours worked. I will definitely talk to my boss at our company about switching over to daily pay because zayzoon is not as described at all. I will actually be deleting my account.
Very frustrated with Zayzoon and it's not just the app it's the website to, I addressed the issue with my boss about the app and online saying I had 0$ and needed at least 20$ before i could make a payout, and despite working my full amount of hours for a week it hasn't changed at all, i've addressed it and asked coworkers about it and they have the same issue. What is the point of having something like this if it's not going to work properly and won't do as intended.
There should be a fee-free option to send an amount to a bank account/willing to wait 1-2 business days, as DailyPay offers, $5 fees are also a bit extreme when your competitors only charge $2.99 per withdrawal, both issues I will bring to my employer so they know of other companies that allow us to receive an amount more realistic to our wages and don’t charge us as much to receive.
The whole process was simple and and quick. I referred a friend and got the bonus no problem at all. I’m thankful for opportunity to get some of my pay early in case of an emergency or some unforeseen situation.
I would have recommended this app but now I don’t.
My pay hasn’t been updated in over a week, what did y’all do? Fire all of your employees? They all got a month vacation or something? Where’s my money at? This isn’t the first time something like this happened. I’d give zero stars if I had that option. When I first downloaded the app everything was cool, but now I feel like my personal information has been stolen along with my identity.
If I could not put my star to give an accurate rating for this waste of time and money app I would. You can not get your pay daily. You can not get all of your payment. They set the limits and they have poor customer service and support. I don’t know how and why any company has used them without verifying the legitimacy of ZayZoon. False Advertising at its best. It’s 2022 a company with no phone number is a total red flag for a fraud company.
Needed a hundred bucks to cover a utility bill and was able to access some of my earnings and make the payment on time. Great app and customer service. Highly recommend!
This app is garbage making you wait for hours to approve an payout , I ran out of gas and it took them 5 hours to approve my pay 5 hours I had to sit stranded, obviously if people is taking money out they check early it’s some kind of emergency they need to really re do this app over because it’s ridiculous no telling how many others been in this situation it’s sad I gotta wait hours for my money that I worked for
I would love to give more stars as it really is a good app when in a bind but when the app doesn’t match what your employee submit it gets frustrating especially since it takes 3+ hours to still get automated messages from a “team” member. Definitely needs a better way of contacting someone to just clarify things better.
ZayZoon has been a nice tool to offer our employees. Life can throw a curve ball your way sometimes and an emergency will arise when you need some cash before payday.
I tried one time and is work. But now asking me for proof of time card. I working through the agency and have not access to the payroll system. Like I said the first time they connected to the system give me the money and I pay back already. Now I try like six times and it doesn’t work. I just delete the app.
Deceptive marketing makes users think they can access their earned wages. This is a blatant lie. I’ve been allowed $21 and $107 when my take home pay is $1,400. Their lie caused me to misrepresent when I could pay a bill, resulting in massive late fees. Will never recommend this app until they address their false marketing or adjust their system to truly allow access to one’s earned wages.
If no stars was possible I’d give them that. There is always a problem why my hours can’t be updated. It says up to 48 hours after your shift ends but I always have to fight with them and wait longer. There advertisement is very false. There customer support is horrible. ZayZoon is the worse app/company/employee/ people I’ve ever dealt with. Get better ZayZoon.
Honestly, the rain app was way better. Didn’t have to verify my identity and go through all these extra steps that take time. Also, the fee is way more expensive for this app. When I used the Rain app, it only took 2 to 3 dollars max when I would take out two to $300, five dollars minimum fee is ridiculous
How do you go through all the trouble of setting up the app with your information so you can “access” YOUR check early just to have to pay back the money that was SUPPOSED to be from YOUR check make it make sense. My company must have been smoking something when they choice this foolishness
5$ for your own money is absurd. Most other apps do 2$ or a small percentage that’s never (in my experience) been over 3$. However it saved my life just now so I can’t complain too much.
Every employer should have this for there employees it’s a very good deal an helpful for people that’s falling on hard times I am grateful for your service
They Can’t figure out the pay cycle even though listed in their app and show overdue even though the payment shouldn’t be due until the next week since payroll was already processed for the prior week. Would not recommend at all.
I love everything about the app with the exception of the $5 fee for the advanced payment. I get that it's a business though. So it's not a deal breaker. It's a good app.
Make today the new payday. How it works: Each day you work, you build up an available amount and can choose how much of your wages you’d like to receive, instantly! On your payday, you are paid normally, minus the amount you accessed early. ZayZoon allows you to access your earned but unpaid wages to avoid payday loans, late bill payments and overdraft fees. Its financial wellness tools provide overdraft prediction, financial tracking and financial education. What else there is to love: Money transferred instantly, 24/7/365! Flat fee to access money, no interest! Trusted by your employer and payroll provider! Financial tools and courses to improve your financial health! Now get even more out of your ZayZoon payouts with Boost! Access 5-20% more of additional spending power when wages are redeemed on gift cards for essentials like groceries! Note: to use this app, your employer must have an existing agreement with ZayZoon. Get your company onboard with ZayZoon by becoming an ambassador. See www.zayzoon.com/ambassador for more details.
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