I have pretty much come to the point of force quitting the app two or three times a day as a preventative measure. I frequently find it no longer updates. I often see notices of a missed call that never rang on my phone, and often see that the most recent call in the history is old and numerous calls have come in since that time. Force quitting and reopening always restores, but usually only lasts several hours.
Having the app & being able to work away from the office is one of many reasons why I chose grandstream phone system. My WAVE app quit working a couple months ago and apparently no one can seem to help. It’s extremely frustrating. I do not give out my personal cell phone number so it’s not as easy as just *use your phone*. I use the app for a reason. So much for it contributing to productivity.
I downloaded this app as a point of contact with a hotel I stayed with and immediately started receiving scam and soliciting texts to my number. Super buggy anyway, wouldn’t use it for anything else. I’ll take the blame for not thinking through downloading a random messaging app that asks for you number, but will offer you a warning as well.
Incoming calls have improved, but other areas are severely lacking - direct from Grandstream support: while the app will ring and may work in some instances, things like the registered extension being a part of a Ring Group or being concurrently registered on another handset are unsupported
Wave turns your device into a softphone that can connect, call, and video conference from anywhere by connecting to a Grandstream UCM63XX series IP PBX. It supports key features such as high-quality audio and video calls, scheduling and attending meeting, and allows joining meetings without logging in. As long as there is a network connection, users can register to UCM63XX series extensions, directly call other extensions, landlines, and mobile numbers, as well as create and join meetings. With Wave, users can enjoy calls and meetings no matter where they are, boosting communication efficiency and productivity for your enterprise.