Whenever I need to text someone, it always glitches or the screen freezes. I try to tap everywhere but than it starts glitching. I see reviews that say that they think that something is wrong with their iPhone X. But there is nothing wrong with their iPhone X. Something is wrong with the app. But the app is good, it’s that they have to fix the glitches. It’s been 5 days and this app keeps freezing on me. It won’t let me do anything! I’m trying to tap and it freezes!?!?!? 🙄
All Contacts Outside of US not recognizable by app
After the recent update, I cannot contact people living outside of United States. I am able to contact, send messages and invites, etc. to people who live in the United States but not the people outside the US. All my messages and contacts are gone. My friends and families outside of the US still have their contacts and they connect with each other easily but I am not able to see their information not can I send an invite to join. Basically, IMO can not recognize any contact who resides outside of the US if you are in the US. I deleted the app and re-downloaded but no use. I contacted the app support multiple times but I have heard nothing. I am going to switch to other apps.
I too lost all of my international contacts and all of my pictures and messages. I’ve uninstalled and reinstalled the app with no success in fixing the problem. I tried adding my contacts manually, but it will only allow me to add numbers from the United States. So frustrated and devastated that I lost all of my pictures and messages. I loved my IMO account. I have no idea what is going on with it now though. I have an iPhone 8 Plus. There was an update to fix the camera around the time I lost everything. I don’t know if that was the catalyst or not. If anyone has any answers about this could you please post? I messaged the help email and I am awaiting a reply. Fingers crossed that this issue gets resolved and fast!
IMO stopped working for international contacts since Jan 2019
Being international move ability , I was always connected with my family and friends through IMO but since last some days I can’t see my International contacts in my IMO list only USA contacts I can access. Even I tried to delete and reinstall doesn’t work. I updated my iPhone too. I tried to add contacts on IMO contacts but doesn’t add international contacts. What is the reason? Does it change the policy or any issues. Because I didn’t get anything online about it. IMO team should help to resolve this issue. Or tell me if they changed their policy. I will download another application so do my family and friends to be connected.
Used to be great for 2 years then two days ago it became horrible. I couldn't send or receive any messeges. I closed it and opened it again and again on my ifone6 then it just eliminated a year's worth of chats and would not let me even invite anyone. I then emailed customer srvice and they wrote me back quickly saying "thank you for your feedback we have forwarded your issue to the "tech" dept and when we have a solution well let you know" !REDICULAS! I then deleted the app and am looking for a replacement. I even paid for the "premium" memebership and thats all the response I got!!?? Unfortunate for the company. Was such a Kool app. All I wanted was some help to fix the problem
For some reason IMO hasn’t worked properly since the update to HD. The old version does show the United States as an option and the HD version isn’t available to those outside the United States. Using both worked fine but I kept getting a refresh note and notification to use the HD app so I removed the old one. Haven’t been able to chat or call my international family since. WhatsApp seems to be working great so we’ve been using it but IMO really needs to fix whatever is causing this. I can’t even get my family members to show as contacts. My active chats show them but calls don’t work and even if I click to add them...nothing.
Hello, ever since i downloaded the new hd imo i lost all my history chats on all my contacts. This is very frustrating as my history chats, pictures, & videos are very valuable to me. I lost them all without pushing any button by mistake!! The new hd imo has just automatically deleted all my chats with all my contacts. When I tap on “tap for history” it shows “ no messages.” I have iphone 6 and is always kept updated. Please recover my chat history or assist me to the steps in recovering my chats, pictures, and videos. Will be awaiting for your response. Thank you in advance for your kind attention.
I have been using this app for the past three years and use it to video chat with family that is overseas, specifically my grandmother in Hungary. This was the only app we both could easily use to talk to each other. It worked fine in the very beginning of January and then at the end, my grandma disappeared from my contacts along with any history of calling her. This also happened with other contacts that are not from the US. This has really frustrated me because originally I loved the app, but now there is no use for it. Originally would have given it 4 Stars, but now it’s one. Very unreliable app.
I used to use it a little while ago. It was an okay app and almost every single of my friends had this app installed on their phones. The problem started when we wanted to make video calls. The voice call quality was good but it’s not worth it contacting my friends or relatives not being able to see them and talk. So, I didn’t use it. I deleted it and right now when I wanted to check it again, it’s even worse. I mean, seriously?! Only US phone numbers?! So why does the languages option mean then?! That’s a shame to the app developers. Restricting and limiting the coverage area is definitely a terrible idea.
Every since I’ve updated the app I have to go to the App Store in order to open the app and use it because whenever I just click the app to open it it keeps telling me to update to the new version in order to use it (which I’ve already done) so in order to use it after the update I have to go to App Store, type in the name, then click open 🙄. I’ve removed the app & downloaded it back to my phone TWICE & it’s still doing the same thing which is VERY ANNOYING
IMO used to be good. I am a long term user of the app and have subscribed to have ads free and the 25GB cloud space. They are charging me for this service yet am not seeing all my pictures. This has been going on for a long time and they still aren’t doing anything to fix this problem. My message to the owners. Do you even care at all for your app or it just some money skimming game for you. Yes it just 99 cent a month but how many people have subscribe and still not getting the service they are paying for. Please fix your app or stop charging people for no service.
Lost all my chats and contacts after installing new version
Why can’t we add international contacts anymore? I used to use this app to contact friends and family around the world. Now it is not possible anymore in the latest update. Lost all chats and contacts after installing the new version. Can’t even invite my contacts back. When I do it, they get a text message asking them to download a nee version of imo. When they try to download it they can’t find it in the app store. Instead they get a message saying the app is not available in their country. Horrible experience. I can’t even use the app anymore.
I got this app so I could talk to friends and family and so far it is doing amazing! The only thing is that random people have been viewing my stories..they are peple I don’t know...Also when a friend or family is moving around with their device it tends to lag.I’ve always had an issue where they get cut off..but if Imo could fix these problems I would recommend this app to anyone!4/5 for sure!
It was fine before the switch to a different company/owner or whatever the terminology. The previous one worked for a time after this version came out, allowing me to click “later” for updating to this one but then it stopped. So I downloaded this version, which technically isn’t an update, and it still gives me the same screen that is not bypass-able. All it does is send you to download the exact same version, no further updates resolving the issue, regardless of having iOS 10 or iOS 12. This app literally does not allow me to use it.
Every since I’ve gotten the prompt on the old IMO app to tell me to download new app .... the new version doesn’t work.. iPhone 8plus . Any time I go to respond to someone message the app freezes. Overall I love IMO the “OLD” version but this separate imo app doesn’t work and it’s pretty creepy that it’s a whole separate app to download and not just an “update” like most apps do. Makes me wonder what is going on. I will be uninstalling imo if this continues. But now I have reinstalled the old version and each time I open the app it says “please go download new app” but I don’t want too cause the new app doesn’t work. What’s going on imo.
I cannot say I notice a big difference with this new IMO HD, but was forced to do so because I was unable to access my original IMO application. The problem I am having is that none of the messages from my previous IMO were transferred over to this IMO HD. In fact I have unopened messages to the original IMO that I am unable to open! I am hoping this review will result in someone from IMO HD technical support providing a solution for this problem. Thanks.
So I was on a call with my friends and it froze up and she couldn’t hear me. A few minutes later we called again and it was fine for a couple minutes, UNTIL I JOINED THE CALL!?? Now when it froze up and she could not hear me I said “Hello?? (Her name) I’m here??” And that if exactly what that thing that joined the call said. This might be a glitch but my friends and I are still scared. It’s about on hour later. Please fix this if it’s a glitch. Now, I had myself as a contact cause it was funny. If could be related to that but I’m not sure.. Just a warning to everyone on Imo/thinking of getting it.
I’ve been using Imo for many years now zero issues until your new Imo HD came out..! New app is awful.!!! Most of the times it’s freezing out not even working..!! When you finish a conversation or call it still showing that you’re online for the people who can see your activity status..!! You haven’t had it updated for a long time now and still having many problems that needs to be fixed..!! Me and whoever i know using Imo are looking for other alternative applications and if you don’t fix these problems you’ll be loosing all your users very soon!!!
All of a sudden all on my contact and family I cannot call or text on IMO one page of my contact is it gone and they do not exist anymore I try to re-enter and use IMO with their names and numbers I could not succeed and when I tried to call them and invite them again it give me a message it says us12pagelink And when open this link it take me to store app to IMO and tells me to open it but I cannot contact my numbers so I erased the number and enter it again I talk to my friends they said you look like you don’t have IMO so if someone no what is the solution please advise
I love the original Imo I have so many chats that are being lost that won’t carry over to this new app! I’m so upset..and above all this new one isn’t even working it freezes up and stays like that for hours even if I exit out completely...please fix these problems and I’ll change the rating :c..so upset it’s been my main Messanger for so long and I’d hate to have to find a new messanger..I’ve always loved that I could see what the other person is typing.. Update: these problems have not been fixed at all and unfortunately I’m going to find a new Messanger :c
Look, it makes absolutely no sense to have to keep deleting this app and add it right back due to freezing and dropping off as soon as you get back on. I have had to restart my IPhone 8 and it still does know good. Why did y’all change the app?? The older version was way better can you please fix this. I have family far away and I would like to be able to see them without having to fight just to get on!! So disappointed I just deleted the app and have to start all over again and put it back on. This would be my 10th time!!🙄🙄🙄🙄🙄
I've been using your app for 2 years to communicate with my husband and family overseas. I don't know what happened that IMO is no longer accessible, but it's inconceivable to me that you wouldn't let people know in advance that you are canceling all overseas connection and communication with your customers. I've lost wedding pictures, baby pictures, family information and alot of memories with this app. I'm very sad because I absolutely loved using IMO. We deserved at the very least to be warned of your decisions in this app, so that we had time to save our memories. 😪😪
IMO automatically Removed all my non- USA contacts form my phone and no longer gives the option to add anyone outside of America. The only reason I had the app in the first place was to be able to call my friends and family overseas. What’s the point of having the app if I can only call contacts in the U.S.? I could use my own phone line for that! Please fix this!
I’ve been trying to connect with my people back home in Africa through imo as I used to do in the past but apparently that isn’t available anymore so I stopped using imo since I don’t need it to call anyone in the US with imo but it was definitely very useful for calling abroad on VOIP.
Every since I updated to the new version I’ve been having problems. In order to use the app I have to go all the way to the App Store to even open it. It will not open through the short cut app. Then it says that someone is calling me when they did not. It won’t even be in the history that someone called me but my phone rings a couple of times and the screen has the except or deny then it just blinks off as if nothing happened. I hope they fix this or I’m going to take it off of my phone.
It was the greatest app ever sound quality, everything was great about this app because I could stay in touch with my friends, but I cannot use it anymore due to some restrictions, please fix that problem in this way everyone can use this wonderful app.
All of my international contacts got lost and I’m not able to call any international contacts either, it’s started yesterday and I’ve already tried restarting my phone and redownloading the app, yet nothing has been working. The same problem happened with my husband, and I tried using the app on my sons phone and the same problem is still occurring. I’m only allowed to call locally and not internationally but I don’t know why I’m not able to contact people internationally. Anyone have any suggestions? Thanks.
Whenever I enter the app it takes me straight away to where I have to insert my number and it automatically puts United States there and I can’t change it wherever I click I am not able to change it. I deleted the app a couple of times and the same thing keeps happening...I don’t know what to do to change the country, I clicked everything like the flag the country’s name and the +1 that is there but nothing is working...can someone please help me
This is a great app. I can video chat with people who don't have iPhones and is great with a lot of public places being closed; however, I find it slight irritating that there is no dark mode or something of that nature, it would save my eyes a little! Other than that it's wonderful, but I can't give it the five stars it disserves without this feature.
I came to the “review” section to see if anyone else was having the same issues that I am having. Apparently, everyone in the U.S., that uses this app is having the same issues. We’ve lost our contacts, chat history, photos, etc... A lot of us have family in other countries and we use this app to communicate with them on a daily basis and have done so for a long time. I’ve NOT seen ONE response to any of these comments. Is this going to be fixed or should we find a different app to use???
A week ago I use imo and sudden I delete it now I install imo again and again but it to do enter USA number, I am from Bangladesh last 5 years I use imo and when i go to install imo easily install it on my Bangladeshi phone number and show it on my apple phone, now why the problem(USA) pls can you solve it?
Imo Suddenly BLOCKED my entire international contacts
Hello, IMO connecting to phone numbers outside America suddenly stopped working. I live in Chicago USA and my contacts from all other countries are now blocked and are no longer “viewable” nor addible as contacts that I previously added. I cannot connect to them and I cannot add them no matter what I try to do. Uninstall reinstall etc. are unsuccessful. I cannot get past the “add” screen when I tried to add them as new contacts. I wasn’t doing anything and I don’t believe I installed a new version of IMO when this happened unexpectedly. All My contacts overseas are cut off. They don’t show up for an invite or for adding them in any way. One lives in the Philippines another lives in Turkey, etc Iphone X IOS 12.1.2 Please fix this, Regards
one day IMO introduces the HD version and would not allow you to use the original one.. IMG the he version is the worse app. It freezes and you can’t open it. You can’t answer calls or make calls. I never had this problem with the other version. I use this app to speak with my husband who lives in Qatar. Please bring back the original version and dump the HD.. It is horrible. I just tried opening this morning and again, it would not open so I have to delete it and install it again to try to get it to work.. HELPPPPPPP.
Do you guys have QA Team? There are many errors I see that should have been caught in the testing stage. You guys have an awesome app, if you deliver high end product you will be the next WhatsApp. If you don’t hire an experienced QA team you will lose opportunities. Right now, every time I open the app, it asks me to update it even though I already did. There are other minor issues too that happen all the time.
This app is garbage. I used it in the past to chat with friends overseas, and it was fine. They’ve since changed that, so now you can only talk to people in country. If you’re using a cell phone, why would you need this app when every cell phone has text message capability? Why would I use this app when apps like WhatsApp, Viber, and Line exist? Whoever’s calling the shots upstairs is not doing a great job of reading the market. Don’t download this trash. There’s half a dozen apps that are better in every way.
Everything was going great until I had to restart my phone so when I downloaded IMO back it’s kept saying my phone number was invalid. Please fix this I don’t know why it’s doing this to my number i trued my moms and sisters number and there numbers work it’s just mine.
Imo HD made it possible to uninstall app and look for other alternatives
Imo old version used to be go-to app to communicate with my family and friends. Imo has pushed to upgrade to Imo HD. After upgrading, I could not communicate to my friends and family who were on older versions. None of the contacts show up in app. It's been a while that the app is lying idle and finally I uninstalled it. Imo core strength used to support the low bandwidth. It's has killed it's core feature by not providing a communication channel between old and HD version.
So basically me, mum, and dad were gonna call grandmama. I am from Bangladesh, and my grandma and grandpa live there. We can’t seem to find them, and only saw people who live in our country, America. So I went on my phone (this one) and I couldn’t find my cousin! She lived in Bangladesh too. But please fix this thing, as my grandpa just got out of the hospital and we wanna talk to him. Thanks.
IMO HD, You can stop or rewind/forward videos it’s so annoying when you have to read something on the videos, I just give up on that one, all of my history chats pictures are gone when I was forced to go with IMO HD, I keep accidentally calling people, calling button should be really reprogram, can’t tell who you are calling by the name when there are several people with the same name, like I said too many issues and not very friendly app at all; I don’t even know why am I using this stupid app.
Whenever I call my friend or others I want to watch something but It just pauses and won’t let me watch also when I listening to music or anything with watching. Second problem is I’m just regularly calling my friend and my screen starts going black and then beck to normal like every two seconds but this only happens sometimes though
Me and my friends have used imo for as long as it came out , I was trying to text my friend to see if she was up an it wasn’t working I then closed and opened the app and it still wasn’t working this happened 2 days ago , i then deleted it and reinstalled it again and it’s still not working , this would be a five star if it didn’t fail on me , anyone that is reading this and has happened to them , i suggest you switch to discord , Houseparty, bunch , or zoom because imo is failing
So imo can you please let me log back in because it doesn’t work when I put my exact phone number and it logged me out it’s self and won’t let me back in I didn’t do nothing wrong I’m sure I didn’t do nothing wrong but please fix this
My iPhone got disabled so I got it recovered again but then I had to start fresh. I reinstalled all my apps, but IMO, creates a nuisance I am from Bangladesh but it ask for an USA number i can’t even change the region. Please fix this update. IMO was created to communicate through the world but now it’s now for US. Is IMO shutting us away, down. I request IMO to please fix this problem this is creating a problem all over the world, apparently I don’t know about US, perhaps do you want us to migrate to US just for using IMO???
Soo this one day I was on live and I said hi then I left and got off online then when I got back on and said welcome,IMO and I clicked get started then I put my number in and it keep saying invalid number and it’s the right number and I got a iPhone please unbanned me and let me put my number in please🙏🏽🙏🏽😔I begging you🙏🏽
When i try to log in on my phone, i cant because my sister has my phone number and has since 2019 i believe. At the time i didnt know that there could only be one number per device. I would like if there could be more 2-3 maybe. Thank you!
Ive been using this app to call my best friend that lives 1+ hour(s) away. It is such a good application and makes sense that that its 1 on paid social networking apps. It really surprised me when i saw it was 3.4 stars on the apple app store. This app deserves more support.
Someone suggested this app for video calling and so I decided to try it. I have never been able to get past the initial activation screen… never received an OTP or phone call. Moreover, I was surprised to see a charge of $4.99 from the App Store which happened a day or two after my initial download. It is supposed to be a FREE app and I didn’t buy any subscription (lol.. the app needs to work first for me to buy any subscription). Appears to be a FAKE app.
Hello, first of all lots of thanks to you guys for creating such a wonderful app, I noticed a problem since I have updated my imo in my iOS mobile, the imo hd app does not work in Afghanistan due to payment methods problem, hope you guys find a solution for it. Thanks -:) Yours sincerely Ahmadi
Idk what happened but all my conversations and overseas contacts where removed and I can’t add them again. Adding insult to injury I hated the fact I was forced to download the new HD app and now all my conversations and pics in the old version is lost. We should have had the option to download the HD app. Come on IMO if ur gonna force us to download the new version then u should have found a way for us to keep our conversation and pics intact. I guess I won’t be using this app anymore it’s useless now.
I usually don’t write reviews but for this I had to because they should know that they made a terrible decision updating their app. Ever since the update not only all my history was gone but now I can’t even make any international calls. All my international contacts have been deleted from Imo automatically. This is so frustrating. Now I have to find a way to keep in touch with my out of country friends and family because I am definitely deleting imo.😡
Message and video chat with your friends and family for FREE, no matter what device they are on! - Encrypted high-quality Video and Voice calls - Encrypted Group Video and Voice calls with up to 6 participants - FREE and unlimited encrypted messages and video and voice calls over your 2G, 3G, 4G or Wi-Fi connection* - Group chat with friends, family, roommates and others - Fast photo and video sharing - Hundreds of free stickers! - Avoid SMS and phone call charges *Data charges may apply. Contact your provider for details. IMO PREMIUM MONTHLY SUBSCRIPTION - You can subscribe to remove ads from imo and get 25Gb of cloud storage. - Subscriptions are billed monthly at the rate selected depending on the subscription plan. - Subscriptions auto-renew at the cost of the chosen package, unless cancelled 24-hours in advance prior to the end of the current period. The subscription fee is charged to your iTunes account at confirmation of purchase. You may manage your subscription and turn off auto-renewal by going to your Account Settings after purchase. Per Apple policy, no cancellation of the current subscription is allowed during active subscription period. Once purchased, refunds will not be provided for any unused portion of the term. Privacy Policy: https://imoapp.com/privacy Terms of Service: https://imoapp.com/terms
