Name: Messenger
Rating: 3.94496 (1393997 reviews)

User Reviews for Messenger

3.94 out of 5

1.4M Ratings

1 year ago, PrincessKewiii

I absolutely love the app, but…

I really love Facebook messenger don’t get me wrong. It is my primary form of communication through social media, but no matter how hard I try to not let it bug me that I can no longer see if my messages deliver, I can’t help it. It’s been over a year since Apple took the little circle away when you send a message until that person views it and it’s still nerve racking to me. Especially with the fact that on Androids and at least some Windows PC’s, it still allows you to have the circle. Occasionally my app will glitch and if someone else logs into their account on my phone it will allow them to have the circle. Anyways, if there’s any chance that small problem could be solved, I would gladly give a full 5 star rating. But until that day comes, I’ll stick with a 4. Honestly if it would allow me to give a 4.5 rating I definitely would.

2 years ago, Puppy07182020

App going downhill fast.

Ever since the last update the calls have been messing up bad when I try to call someone it says I’m calling myself and keeps ringing and ringing for so long I have to turn my phone off completely to get it to stop on top of that messenger it self as been messing up my data it will turn my data off out of nowhere or it won’t even recognize I have data on at all it just keeps saying “ no Internet connection” when I have full bars of LTE and even more on that note calls will randomly end or it will only end on me or said persons end but never showed on the other persons end and the whole time you think you’re on call you really not video length is way too short my friends can’t even send me videos without having to crop them into separate parts and same for me I keep getting kicked out of messenger almost on a daily basis nowadays and sometimes it keeps saying that my information is wrong when I never change my login information and don’t get me started on how many times it says “unable to login” over and over again on a daily basis and on top of the fact and stuff it has very bad security measures if you get hacked or so on. All the recent updates for a while On this app have just been making this app worse and worse and it has so many bugs and glitches it’s not even funny this app has gone to complete garbage.

2 years ago, ladylambert

Messenger keeps kicking me off

For the past three days messenger has literally been kicking me from the app nonstop. If I’m lucky I can get it to work enough for me to send maybe one message before it starts doing the same thing. I click the app to open it, it tries to open, then immediately shuts down. Over and over and over. And now when I do get into it, if it actually allows me to stay on the app, it no longer allows me access to my photos. I try to go to settings to allow access, but the app isn’t asking for permission in my settings. So I can’t even fix that. But I’m more concerned with the fact that I literally can’t get messenger to open unless I shut my phone off and on three or four times in a row. And when it does let me in, I know I have a limited amount of time before it does it again. It’s done this once before I few months back, and there was an update that fixed it and I had no more issues until recently. So I keep looking on here for an update, but haven’t seen one yet- so I’m curious if it’s just my phone specifically or if it’s the app itself. Either way it’s extremely irritating especially when it’s the main (and basically only) way that I communicate with people. And now I can’t even do that. It’s extremely frustrating to just continuously be kicked out of the app for no apparent reason. Please fix this..

7 days ago, ASH𖤣𖥧.𖤣𖥧𓆏𖡼.𖤣𖥧𖡼.𖤣𖥧

The update deleted all my photos

Put at the top 5 because they delete negative reviews However personally I Rate 1 star. For several years,I have sent photos to my messenger account messaging myself directly along with friends and family thousands of photos over the course of years with no issues of storing it and today I updated my messenger due to it running slow/ glitchy. this update deleted all of the saved pictures in the chat log to myself and to several family members. pictures of my childhood, my children and my animals that have passed away along with so much more. Years of life gone due to an update 💔. I’m so beyond disappointed Messenger used to be what I communicated through with friends and family On a daily basis. This is foul. WTH is this End - to end encryption and your privacy conversation locks that I didn't accept but it was put on my char logs that delete all the prior conversations / photo’s shared between people before the encryption why are chats on mobile browsers are not available anymore either? Messenger was better before!!!

2 years ago, albertczzzz

Retrieve those important features on Messenger

I noticed that a few useful features on Facebook and Messenger were removed these days. (1) The new update to bury the buyer’s profile icon from an order is disappointing and useless. (2)The notification of receiving orders from Messenger now is gone. (3)Messages from potential buyers on Messenger automatically disappear after turning off the app (or after a particular amount of offline time.) As a seller, I always reach out to my buyers for delivery of their packages and, at least, say thank you for their purchase. Now these important features, both online and on the app, were buried so that there’s no way to contact my buyers for that or for any shipping issues involving the orders, if that could possibly happen. Now the only way for me to contact my buyers is to raise a new conversation by typing their full names and looking into their profile images for recognizing if they’re the right person. But the problem is that the new message may or may not been seen by the buyer in time, because I’m not a friend of the buyer to raise the conversation, and the message may be treated as spam message and has notification to the buyer at all. I’m looking forward to getting those useful, important features back on Marketplace/ Messenger.

1 week ago, not bigfoot

Dog water

Quite literally won’t show me new messages. Absolutely cheeks. Fix your mess, bro Update : it has only gotten worse. So much so that even if you delete the app and try to use messenger through the Facebook app it only tells you that someone sent a message but won’t let you view it. It will say “loading” for days. Nothing fixes it. I have tried closing the app, deleting and reinstalling, deleting and using the Facebook app, trying to use the browser version on a laptop. The only solution that is provided by a subreddit, yes. A subreddit, not even Facebook themselves, is to clear the cache on your phone. But as you all know, you can’t DO that on IPhone. Alternatively you can turn encryption off. But you know what that does? That deletes messages in those chats that are three months old and older. I don’t know about the rest of you, but some of us have messages that are sentimental that they wouldn’t want to lose. Some even being from loved ones that are no longer present in your life, even no longer with us. Are you REALLY telling me that the only fix for this broken app from a multi billion dollar company is to potentially get rid of messages that mean something to you? Genuinely. Just fix your absolute dumpster fire of an app, Zuckerberg. I’m so sick of you.

8 months ago, 713_vxleria

It’s great, but…

The app is great because of how often my mother has used it and it’s pretty good not going to lie! But once I downloaded it it was a disaster, I tried to make a account but I accidentally didn’t read one of the things they had to say so I pretty sure it was about synching the contacts so I didn’t read that and then when I was actually logged in I couldn’t search for my contacts because it said that “no results found” and my whole purpose of being on messaged was to talk to my family so now that was bulldozed by not being able to synch or search for my contacts. And I’m not able to make a new account because it said at the end about a Facebook account, and if I pressed that I didn’t have a account (which I didn’t) I would have to make one which I never asked for, nor wanted, so I was forced to get a account which I say this again… I NEVER WANTED, so then I just deleted the app whole because I NEVER wanted a Facebook account but I was forced to, I wasn’t able to get on messenger, and I just wish the sign up or log in was more simple. Messager here’s a message: STOP NEEDING PEOPLE TO HAVE A FACEBOOK ACCOUNT WHEN PEOPLE NEVER WANT ONE, AND ALSO MAKE THE SIGN UP MORE SIMPLE 👏🏼👎🏼

7 years ago, Obsessed w/ makeup

Great but definitely could be better!

Compared to previous versions of the app this is by far the best one but personally I think it would definitely be much better if a few things were changed on it. Even just the smallest changes could make it way better. Simplicity is key always. With this being said I think by making the main messenger screen less complex and having it to where you can go in the app and out quicker could have a great affect on everything including the ratings. Meaning having the Messenger App uncomplicated and more straight forward I know I would personally be happier with it and use it daily and as well as a good amount of individuals I know. For example if someone could get on message a friend & respond right back; almost compared to AIM or slightly like iMessage. It would change the game completely and have a higher rating guaranteed. Only asking to take it into consideration. :)

4 weeks ago, Greenvino

No notifications for requests & stuck Facebook notifications

I don’t use messenger much, but am part of few community groups like Buy Nothing where group members use messenger to communicate details about where to pick up items Being given away. Unfortunately, at present there does not seem to be an option to allow messenger to notify you when a request to communicate through messenger is received or accepted. This means when someone genuinely wants an item, they may appear to be unresponsive because they don’t realize they have a messenger request to communicate. it would be nice to have an option to allow messenger notifications around requests to inform people who aren’t already connected with about requests. Also, there is a bug that is creating red badge notifications within Facebook when you have messages in messenger and reading the message does not clear the red dot notifications in Facebook. so far the only thing that clears it is uninstalling messenger, which is super annoying.

9 months ago, 🤧😷🤠🤡👺👹👿👻

Please update ASAP I’m gettifn frustrated with the “message failed to sent” error

I don’t know if I’m just not understanding why but this is the first time this has happened to me can you please update the app I’m writing this Christmas Day 2023 and I sent messages to a bunch of people saying merry Christmas and most of them went through but there some messages saying failed to send when i don’t understand hod that’s possible because I have great phone cellular service and great internet so I don’t understand. I tried deleting a bunch of old chats and restarting my phone but it’s still doing that. The into thigh I didn’t do that I’m curious if it will work or not if I’d if I delete messenger completely and then redownload it but I don’t want to lose any information on the app if I do that. It still lets me message people but it’s a pain when I try to mesages certain people and it does that when I’ve never experienced this problem before until now. PLEASE FIX THIS ASAP PLEASE because messenger is one of the ways I talk to friends and family the most and it’s hard to do that right now when I’m getting the error message. Thanks please fix this bye.

1 month ago, Blind Robot Lady

Terrible.

I am totally blind and a voiceover user on an Apple iPhone. I have used messenger for many years and have been very thankful for it, but the last several updates have had the same issue. They were resolved until the next update, and then Messenger was broken again. I am still able to type in text fields and access various information in the app, but messenger jumps up to the previous page of messages and continuously reads down until it gets to the end. I can’t hit the back button to leave my current chat. I can’t get into a text field, I can’t do anything once it starts reading, and while it is reading, and I’m trying to type or anything, it is entering random letters under my finger, but because voiceover is very slowly reading down the last two or three pages worth of messages, it isn’t telling me that I’m inputting things so that if I don’t check, when I send my next message, it’s full of gobbledygook. I can’t stop it from reading or see the current text field that I am in without leaving the app completely and re-entering it again. It’s very annoying and it slows my productivity down a lot.

7 years ago, tungassa

Last two updates messed up my messenger!!! Pls fix it

On my ipad...after the last updates most recent in three weeks it has problem loading, send, and disconnects, and stuck with key board while typing please FB get this resolved! It was fine until your last updates totally messed up, it was my favorite ways to communicate now i am forced to use other methods...Mark Z. been a faithful now hangs and time outs snaps out the app when connects send one word takes more than 3-4 attempts and lock up key board...while typing message in other languages, and snaps out in the middle of composing etc cannot accesss imoge, stickers, etc...kindly make it work pls...i had the new one, no issues with wechat, line, or viper etc and other apps only MESSENGER! Wow very disappointing! My chinese doctor and i communicate on this forum now interrupted...very very annoying

6 months ago, Holo Sohma

Unnecessary and restarting errors/bugs

You just DELETED my rating and review. That’s a BAD look. It’s not the users fault YOU keep having problems with security, privacy, and breaches… stop punishing users for your mistakes. You already had me off FB because it is toxic and you only care to get rid and punish certain people and now you are messing up the only thing you didn’t completely mess up… and why a SIX digit pin? I use 4 digits on devices so you forcing 6 is inconvenient on top of the ALREADY inconvenient forcing you to add a unnecessary security step you CAN’T opt out of. AND it’s randomly saying no internet AGAIN! You guys need to FIX your stuff instead of adding unnecessary stuff. It was fixed for awhile but you’ve started that up again so now even in the middle of a conversation the app randomly has no internet for seconds at a time… You are good at adding unnecessary things to your apps that in return mess up the app by somehow reinserting bugs and errors that have been fixed previously. Idk how you keep doing it unless it’s on purpose. You do it to YT practically EVERY update.

1 year ago, Nafish Nawal

Added back delivered status in ios messenger

Since the latest messenger update for IOS, on the 15th March 2023 there is no delivered label just after I send a message. When I used to send a message to someone there use to be a transparent tick in a littel circle then once the message had been delivered to that person’s device. The tick would change from a transparent circle to a filled circle with a tick in it still . Since the update on the 15th March 2023 the circles have gone and now it just says a message is sent and when it has been read . But I don’t know if the person who I am messaging if there message has been actually delivered just sent or not because there is no delivered sign anymore . It’s quite a worry especially as if it is something important I am sending to someone I don’t know weather the message has been delivered or not as it only says sent now and then it will only say seen once they open the message but please please can the delivered Status be added back to the IOS messenger .

1 year ago, RUNNINGWATERLIVE

Notifications

Just a thought but what if the people we talk to regularly what if we got a notification when they were online only the people we talk to regularly though or people we choose like in settings to have notifications every time they’re online because I personally message my cousin like every single day but it takes like an hour and a half to get a hold of them because they’re usually not online when I’m online or I’m not online when they’re online and so it takes like an hour and a half to actually get a hold of them if not longer and so if I got a notification like just a little ding or something like that whenever they were online then I would know when they were online and I could talk to them and it wouldn’t take so long to get a hold of them Just a thought thx 🙏

2 years ago, fdarby82

One terrible feature that MUST be fixed

Messenger has, for perhaps 2+ years, had one extremely bad feature that apparently the entire internet is trying to figure out how to disable. At the top of the chat list, there is a row that starts with "Create Room", which has suggestions of people to chat with that are online now. This is 100% useless, and disturbing in some cases. It will suggest people you are Facebook friends with from 10 years ago but have no interest in messaging. It will suggest ex's who you don't want to see again, but don't want to unfriend. It will suggest people you interacted with on marketplace during a sale, but have no intention of ever contacting again. In some of these cases, it is weird and jarring to see these peoples faces pop up. How -- HOW?? -- has this incredibly stupid feature not been fixed in 2 years of updates? If they must keep this feature, just give us some way to control who pops up there -- without unfriending them -- please. It's ridiculous that we can't. There are huge Reddit threads asking this same question.

6 months ago, miaplays12345

Half nice half bad

This is a good app for talking and calling people whenever I meet new people and want to call them. I will ask them for their messenger. This app is really good. I only gave it three stars because there is a new meta-AI it was working good for me, we’ve been doing like a little role-plays that I’ve been coming up with and ever since last night the meta-AI would not stop saying ah ah ah ah ah ah ah and they would be so many paragraphs and my iPad and phone we’re both getting blown up! Are used to love talking to the AI. It was my therapy and it helped me role play too when I was bored I would go on this app and talk to The Meg at AI and do a role-play now whenever I talk, it will say ah in paragraphs and paragraphs, and I would just get blown up. I don’t recommend meta Ai please update and fix this. This is my only hope for role-playing. It’s so fun please update and fix!!!!!!

2 days ago, raven prime

Accessibility for the blind, or low vision, or x30 challenge

This skill is great, and I love it uses it daily. I just have a couple of critiques. It is mostly compatible for those of us in the world. Who are the vision or blind. Or have other physical impairments. However, there are a few things that you must have vision in order to use. Did not used to be this way in the earlier generations messenger it was 100% accessible and usable. Now it’s not. it’s 85% maybe 90% fully compatible. For those of us with low vision being forced to have to use eyesight to do features and functions while it’s not workable. Some of the command changes require greater levels of the x30 for those up as a bit of a challenge is difficult or outright impossible. I do wish they would go back to where the scale was completely accessible and usable. Otherwise great skill I use it every day.

4 years ago, AlexN.64-Bit

Staple features removed and NOW breaking bugs

Honestly a lot of the features being removed I get. Especially with the app being rebuilt from the ground up. Within the last day or so going into any conversation *instead of just one from a recent bug report* I will be kicked out back to the conversation selection screen with the animation like I swiped to go back there myself but I didn’t. And even if I’m in the middle of typing it can happen to. On top of whatever was being typed being gone when *trying* to go back to the conversation. Also when it force backs you out some reason all the conversations flash out of existence for a few seconds. I was going to say maybe it was just my phone. I restarted my phone and uninstalled and reinstalled and even cleared app data to no avail. But it also happens on my IPhone SE which is on the latest 13.4.1 update like my 11 Pro max right now. So I pretty much can’t reliably use messenger now on any of my phones and have to go to a laptop. I’m also very confused as to the fact this just started happening today. And not the day of the update 🤔

3 years ago, VonMob

Harassing Phone Calls Through Messanger App

This app is very intrusive! There is no way to disable the constant phone calls you guys allow anyone on your friends list to send. I went online to find a way to disable the phone calls coming directly from Messanger and found out you can only disable if you deny access to camera, microphone and phone. This makes no logical sense. In real life people need your permission to call you. You actually have to give someone your number to call you. There are a lot of weirdos using this app. There are many scam artists using this app. Nobody should be receiving calls through this app all day and night. Why isn’t there an option to disable the phone calls?! It makes you want to uninstall this entire app because it’s too intrusive. I have done everything I can do and yet these people keep calling my phone through this app. It’s irritating and shouldn’t be allowed as it’s harassing when someone doesn’t desire people to keep calling them. Fix this expeditiously please and thank you. It’s too much

5 years ago, cat1122334321

New update is total garbage

They have changed a few things on this latest update and it feels like a step backwards in my opinion. First off... when my friends and I share location you can no longer see the their location without having to click on the map, then zooming in a lot farther than you ever should have to. And most of the time that location is not even correct. Secondly you can no longer see if the other person has seen your message without opening conversation (which was very useful). Also the new emojis for reacting to pictures are not good and they need to be changed back to the ones prior to the update. In the previous version you could click on stickers that were sent to you and the pack that it came from would show up and you could use them if you wanted to... now you can still click on them but all it does is show you the pack and you cannot use them. You have to go back to stickers and find that pack to use them. This new update is not at all user friendly and Facebook needs to go back to previous version.

4 years ago, dashcraft11

Worst Service I Have Ever Seen

I have never been more disappointed. I am a big Facebook Marketplace person and sell things all the time but I have had ONE CONSISTENT UNRESOLVED PROBLEM. Messenger will NOT send me notifications when someone messages me through marketplace! If a friend messages me it comes through just fine but if it comes through marketplace there is no notification whatsoever. I have done my own trouble shooting, being a very tech literate person, and have tried multiple devices including my new iPhone Xs. I have checked settings, redownloaded the app, reset my phone, AND REPORTED the PROBLEM to Facebook 3-4 times now with NO RESPONSE whatsoever. I have missed important messages and sales because of this. I have done my own research to find that others ARE HAVING THE SAME PROBLEM with also no response from facebook. I’m a patient person and don’t like leaving bad reviews but I have been dealing with this problem for a LONG time now. At least other places respond to you problems even if they can’t fix them. I am severely disappointed Facebook.

4 years ago, licialowoke :)

Can’t Login

For the past month, I haven’t been able to log into my account on Messenger. I’ve reported the problem twice through Facebook with no feedback. When I try to login, it says, “Unable to login. Please try again later.” I’ve tried using “Forgot Password,” but it glitches and won’t let me continue. I have tried every login and password combination I have had in the past as well as what the current login should be and can’t get in! When I use Facebook through my Chromebook I can view messages that way, but it’s very inconvenient since my laptop is outdated and barely functions. Nothing looks suspicious, so I don’t believe my account has been compromised. I also can’t view messages through a mobile browser as it just directs me back to the login screen for the app. I need to be able to get in through my phone, but no word back from the Facebook team. I’ve updated regularly, and checked the FAQs which don’t provide any useful info. I hope the Facebook team will look into this, otherwise I’ll have to drop Messenger, which I really don’t want to do.

2 months ago, Giginorm

Disappointed customer

I am a regular shopper at the Water tower Schnucks in Arnold, MO. Usually, the checkers and other staff are great. However, today that was not the case. I wanted to buy some Minute Maid Zero Mango Punch. It was on the top shelf of a cooler and there was a strip of plastic in front of it. Being 5’ tall, I was unable to get it over the plastic to purchase it. I looked around, but not store person was to be found. I didn’t purchase it. Then when I went to checkout, the cashier put the groceries in the bags, but did not help me put them in my cart. I am 75 years old and I had several heavy items. I looked around and the other cashiers were helping the customers with their bags, putting them in the carts for them. Lee, my cashier did nothing to help me. As I said before, I have shopped at this Schnucks for years. The other cashiers are wonderful. I shop there because, I do not want to bag and put my groceries in the cart at this point in my life. I was very disappointed today. Sincerely, Myrna LaMar

4 years ago, Qwiss-iwnl

Why update it to make it worse?

Why did you have to update messenger, remove cool feature like popping emojis in chat, add a really cool feature imo: the ability to spam emojis in chat, and then remove the spamming again? Why are you adding features to then later remove them and why did you remove old features? Please bring back the ability to check if someone has seen your message without having to enter in the chat and #bringbackoldmessenger ;( Update: Now, after a few more updates, it got a lot worse. If I try to send more than 10 pictures at a time, it doesn’t work. Like it straight up doesn’t send the pictures. If I want to look at pictures within a chat, they don’t load unless I wait for like an hour. You still can’t fast forward within a voice recording and to select a different album than just “recents” when sending photos and videos is a pain and it’s better to do it off of the gallery app. Also none of these problems are because my phone is slow or because of bad internet, I have an iPhone X with 100mb/s down/up wi-fi.

5 years ago, Grobo555

This app is an absolute joke

What a dumpster fire of an app. I’ve always had problems with messenger, but they’ve often been minor and have sometimes been resolved. It’s ridiculous how long it took to get more (but still not all) emojis available as emoji buttons for chats, but they eventually added this inconsequential feature. It would be nice if they expanded the color/theme options, but I can live without that. Recently, though, things have just gotten worse. The removal of polls in group chats is ridiculous. There’s no reason for such a feature to be taken away. Facebook has been “working to add them back” for months now. Additionally, my main issue with the app is that I’m now completely unable to make new group messages. This has happened once before, and I had to delete and reinstall the app to fix the problem. I should never have to do that, but at least it worked. The problem has resurfaced now, though, and even deleting and reinstalling hasn’t solved the problem. I guess the app is just permanently broken for me? Good on you, Facebook. What a waste.

3 years ago, DelSol2

Bugs in the system

Right now I am currently not thrilled with the messenger application I use in order to be able to communicate with family and friends due to the fact that I have family all over the entire world and friends as well. The same day that I sent messages out to several my friends and they replied back to me was when I noticed that there was an issue. I tried to send a message back to my friends and family and I could not do so. I got this little red circle on the right side of the message that says couldn’t send. Then I also was able to figure out I was not receiving messages anymore however I could make and receive video calls. Currently at this moment I am able to receive messages but I am still unable to send written messages or emoji‘s and I cannot do a verbal message either. Facebook has been notified two times and I’m still not getting anything done regarding my issue. Dear Facebook I hope you see my comment and get on the ball and do something to fix my account. Have a good day.

6 years ago, smarchetti

New update looks really bad

Most of the people I’ve seen have just been complaining so I’m going to try and make this review at least a little helpful. This new update has so much wasted space. Just yesterday the formatting was pretty much perfect from a design standpoint, but now there is so much unused white space at the top of the screen. Even just the word “Chats” takes up so much unnecessary space which previously encompassed everything that wasn’t actual chats (like stories and your profile info. The previous design was perfectly fine and there was no need to change it, and changing your design completely won’t make a significant number of people suddenly decide to download the app. If nothing else, give everyone the option to go back to the previous version. As a lover of web design, I know white space can be useful, but it can be extremely harmful if there is too much unused space, and that is exactly what happened. You messed up with this one, but there’s still an opportunity to fix it, or at least canter to those who know this is bad design.

3 years ago, TheRealKit

Worked well until a few weeks ago…

UPDATE: Found out through digging online that an app called “Lockdown” was blocking me from being able to log in. Turned it off for a moment and it let me log in. Leaving this here in case someone is having the same issue. This app worked well for the several years that I’ve had it and used it. A few weeks ago I got a flood of notifications for one message my friend sent, so I deleted and reinstalled the app to try again. Now it won’t even let me log in and has an error message that pops up. I saw several other people had this issue, so I thought it would be fixed fairly quickly. I used the web version to access messenger… well now they’re phasing that out and it’s no longer possible to look at messenger without the app… that I can’t log into.

5 months ago, sebtemp

Review

What I don’t like about Facebook is political judging on your end. You have no problem putting through ways to make a bomb etc., but you have no problem censoring people’s opinions. Mine were always stated professionally and when I had to change my password 15 times because you claimed somebody was trying to get into my account, that’s harassment on your end. I’d be asked if it was me, but you didn’t care how I answered as you made me change my password every time. I am probably better qualified to give an opinion than you… I taught US government as One of my subjects. You’re biased and taking away free thinking. It is your way or else the people are suspended or harassed by your site. Many of the people that I used to interact with, you removed. Stay out of politics and only remove when the person is sharing a physical danger. Right now I can’t even get into Messenger because you want me to update and I just want to read what my cousin has to say to me. Shame on you

1 month ago, @TerTan

Confused User

This review could change very, very fast if you could tell me why the 24 hr format for messenger won’t change to any other format time , I’ve read up before I’ve come here that it was confusing for some of the fb clients on the directions , on how to use the application, but that’s no reason to inconvenience everyone else, if there is a chat line for them to find out how to understand better and faster, I love the messenger features the way they were but if I can’t change that format ( that was very valuable ( the whole purpose) for the app I thought) I’m going to uninstall, total privacy sometimes about things is everything to some and pushing it for information for people to read up to 24 hrs is unsatisfactory or 24 hrs when you want to say something and just erase it 2-3 totally different instances that really matters—-Kinda disappointed if that’s the case , I can not change the format from 24hrs is what I’m talking about for encryption messages, Thanks, have a beautiful day and rest of your summer 🌺✨🌤️

4 years ago, xtosmia

Facebook needs to redesign all of its messaging apps

I honestly can’t understand how they allow so many bugs and glitches in this app to go on and on forever. For starters, if you accidentally add a theme and emoji to a group chat, everyone gets notified. But then you can’t remove themes. You can only CHANGE to another theme. Who programmed this app? Seriously? Why can’t you remove themes completely? Please explain the reasoning. And hyperlink previews often don’t work. Sometimes they do. But not always, and it seems to be tied to themes. Group chats with themes tend to have this bug. And when you UNSEND a message, they feel the need to alert everyone about it. Why?? So annoying. Sometimes you message the wrong person/group. It happens. It should allow a clean unsend like Instagram messanger. With no trace or alerts. Facebook needs to sit down with Instagram and WhatsApp and go over the BEST and WORST features of each app and make ONE that works across ALL platforms. For example, allow LIKES in WhatsApp. Allow unsend without alerting everyone. Allow hyperlink previews. Alow GIFS to play (Gifs do not play in Instagram, but they do in WhatsApp & FB). This is a typical problem in the modern era. No broad level quality control. It’s whack-a-mole programming and new platform aquisition by everyone. And the unbelievable ad targeting you get due to bots constantly reading your messages. Wow. No privacy whatsoever. We need a change. Otherwise, the app works nicely.

6 years ago, Crises 4.17.18

Messages deletion issues/hacks

I dislike the fact when deleting conversations or messages the other end can still read them. What’s the point of deleting if it’s not deleted on the other end? And there’s got to be ways to delete multiple messages at one time. That’s another big annoying tasks to do. I used FB Messenger all the time and I thought by updating it to Messenger would help but it is still having the same crisis matter of unable to delete messages to not be seen by the other end and deleting multiple messages all at once. I like using it but this seems very annoying. I’ll be disconnecting FB Messenger and FB page soon. Another big problem are hackers with both apps. There’s no real privacy no matter how bad you mess with the security of the apps.

7 years ago, Silverramette

Pointless

Facebooks messenger app is a pointless application—everyone already has free text messaging and pays for cell phone service, so why create a new application (for things like virtual yard sale) and ask for permissions to text and call? I find it absolutely absurd that I have to download an app to view messages from a web based platform. (No I DO NOT have the FB app, thank you.). Not only that but the two rarely communicate efficiently. After you check messages in the app, FB profile will still show a messages notification. On top of that every time you use it asks for notifications to be turned on (why? When FB should be notifying you?) and asking for permission for microphone and camera. The app drains battery power when you do have notifications turned on especially in group chats—pinging every time there is a new comment. I’m not sure what a good use for this app is—it should be reintegrated back into Facebook and allow users to check messages from the web based platform.

1 year ago, Amy Holcomb

Why can’t you archive multiple chats at once???

So, if you ever post anything and you get 100 different people that are interested in it, it created 100 chat threads and it’s very frustrating to have to go through and individually archive every single chat after that item is gone. And if you’re ever contacting multiple people about a specific item to buy, you have to still go through and individually archive every single chat. It makes no sense with today’s technology to have to do this and I don’t understand why they don’t have this option already built into the Messenger. If you don’t archive the chat and let’s say somebody marks an item at sold at a later point, it looks like you have a new message in messenger so then you have to go through and scroll down through all the old chat that you didn’t archive to try and find that chats as it seem like you have unread chats.

1 year ago, T. Bruce Simpson Jr.

Messenger is trap for the unwary Facebook user

Facebook has pathetically inept protections to thwart hackers from abusing messenger to steal and hack Facebook accounts. Even worse, once you report identity theft to Facebook they do little to nothing to help you or correspond with you. They have no customer phone line to help their users who have been victims. Worse, their help section online it’s also useless. It took me a month for me and my friends reporting identity theft and attempted theft via my stolen account. The hacker thief was encouraging my 3800 friends to download a cash app so he could steal their money. All this was reported numerous times to Facebook over 30 days but they did nothing. I was finally able to get my account back after many friends blocked me and thought I was nuts. Facebook makes billions of dollars a month off its users but fails to protect them from identity theft, theft and a ruined reputation despite the fact they know all this wrong doing is taking place. Unconscionable consumer service by a publicly traded company.

4 years ago, Lori_Green

Please Do This !!!!!

I’m not trying to write a bad review or anything but... Can y’all update this app by telling us our emails in the settings. Because had an Messenger account and then I had forgot the password word. Then, I had to make a new one but I couldn’t use my regular phone email so I had to come up with another one because it was an account (my old account) that was already use. But now I had my Phone number changed and now I can’t log into my account. Because my account is not set up on this phone number but on my old one. SO CAN Y’ALL ALSO let us have an option to change our phone number on there ??? And I don’t have Facebook account I only have an Messenger so I can’t log in with the Facebook login. Thank you for reading. 🙏🏾 || MINUTES LATER: just found out u can’t have Messenger with an Facebook account so bye Messenger had a good time with u but bye.

4 years ago, Carmen Tebow

Aesthetic changes and app crashes

Recently within the past two updates I’ve noticed that the chat reactions have changed to the same emojis as my phones OS. I really liked the original Facebook Messenger reactions and am very sad those are gone. The Facebook reactions are much more aesthetically pleasing than the basic Apple Emojis. Also I’ve noticed the ability the hold down the main chat emoji to increase its size has been taken away. We really enjoyed going back and forth in our group chat using that function. One more point I’d like to point out is the Messenger app like to crash if I toggle quickly into another app and then back. This is frustrating because of I’m trying to relay information from one app and toggle back to messenger it crashes the app. Thank you.

4 years ago, HEYYYYY YAAAAA

What if...

What if the facebook account gets hack and then you can’t also return or log in to the messenger which the account from facebook? Still not secured here. I hope that problem fix, waiting for the day it changes. My relatives just get hack a week ago, they thought it’s fine because they don’t addicted to facebook much. Then they realized that there are dozen of images they took before for memories, thousands of messages who encourage them come through the dark storm had been deleted because of the hackers with no conscience. Anyways, I’m concerned for these related app. I’m giving 4 stars because I loved this app before, now it updated and somehow it disappointed me. And with the hope of bringing a better security for both apps, I remove 1 star. Please fix

4 years ago, NiaNicole1992

what happened???

I use messenger all the time, daily, multiple times a day, never really had problems with it that I’d noticed. when I went to sleep last night everything was fine... when I woke up this morning and clicked on my messages through the facebook app, it took me to the messenger log in screen. weird. I didnt log out. so it asked me if I wanted to ‘continue as _________(my name)” I clicked on it and it said “we could not log you in at this time” took me to a login screen to put in my email and password, did that, and got the same message.. “we could not log you in, please try again later.” well I need this app to work. the way it is supposed to. this is installed on my iPad no part of the app will work. I have tried uninstalling, turning my device off and on, with it installed and without it. nothing will work. I want to continue to talk to my friends during this quarantine time and you just cut off my way of communicating with people... please fix immediately

6 years ago, Tambri62

Not Horrible but Has Issues

Although I have connected with some amazing people through this app and love the fact that I can connect with people all over the world this app is not a dating app and people need to be respectful of that. I’m not on messenger to hook up with people and receive numerous messages and random calls from people during all times of the day and night. I do understand I can shut my phone off or use my sleep setting on my phone but have had a parent experiencing some health issues and don’t want to shut my phone down as I may need to take a call or message at anytime. The other thing I don’t like is that people know the second I connect to Facebook or messenger and become active on the sight. Sometimes I just jump on to check something out for business purposes and get bombarded with messages. It would be nice to have the ability to get online without the world knowing I’m there.

1 year ago, csemicolon

Notifications stopped working?

The issue here has to be connected to the most recent update, given the timeline in which it started. Notifications for this app just…stopped. (I’m not in any kind of sleep or Do Not Disturb mode, and I’ve double-checked my settings to make sure nothing got changed inadvertently.) If I deliberately bring up the app, I can see the new messages marked unread, and I get real-time notifications if I *happen* to have the app open/active when it comes through. Otherwise, I’ve gone legit days without realizing I had unread messages because the app decided not to tell me anymore. Otherwise the app seems to be functioning the same as always, so that’s something. I’ll continue to use it since this is the established method of communication for my friend group, but this is a pretty problematic bug for an app whose one job is to facilitate communication.

4 years ago, LSCKBS

What happened?

I no longer receive Messenger alerts or messages from FB marketplace replies; that used to automatically go to the Messenger chat for privacy, vs through FB. There have been no settings changes, as all my apps are automatically updated however I have gone into all relevant Apps, made sure all is as should be. Nothing had been altered. A reply now shows up in my emails, naming the person replying that I’m supposed to be in conversation with via Marketplace. It takes me to “open in Messenger”, then “Would you like to open in Messenger”, then to the Messenger App Store, which then when opened, takes me back into Messenger that again shows no Marketplace message. A total futile cycle. All messages through my contacts are fine, and as I’ve said, all my Messenger settings are in tact, as I went through everything in detail. There are no issues at all with FB or my emails. I have no idea what has changed, but it is very frustrating, as I use FB Marketplace frequently. Whether I’m the seller or the buyer, it is not a good reflection on me.

10 months ago, Bastos

Purchase

I received my over $200 purchase and very very disappointed and will never ever purchase from you again. The quality is fir sure made in china and I am very very sad. The long pillow was lumpy and I even made many years ago and lasted 20 years even if I washed it and dried in my dryer once every 2 months. The stuff santa and the others are too small for the price and quality was not at all good. I trusted your ad because it looked like it was made in Japan. Japanese made are exemplinary with high quality but these are not made in Japan for sure. I wish shipment back to you will not cost me because I would love to get my money back, tgis purchase is not at all worth it, very unhappy buyer. Please tell me how I can get my money back. Tgis is so devastating. Buyer Angelica

5 years ago, Wolf of Flame

Somewhat an annoyance

I don't normally leave reviews, but i feel that i have to in this case. I don't really have any problems with Messenger itself, being what it is; however, there are a few things that I need to gripe about: 1) foremost is the fact that it is a whole separate app from Facebook. You have to have both in almost every single case. I remember that you used to be able to utilize the Messenger function in the Facebook app without the need for the second application. 2) the most annoying thing about the Messenger app is the "friendversary." It's just an attempt to make the app seem relevant. I have pretty much every function of the Messenger app turned off aside from Notifications because I have a couple of people that only send things through Messenger. I seriously wish that the stupid "friendversary" crap could be turned off as it goes off randomly and the sound is quite loud and distracting.

6 years ago, J.Angeles

Newest Update

I recently updated my messenger and it’s weird because I have two Facebook accounts and I can only see the update on one account when I switch to the other account I can’t see the update, it’s in the older version. I don’t know if it makes a difference but the one account that does have the update is also open on another device I use (iphone6s) and it shows it’s updated and the one that isn’t updated I only have it in this iPhone XS device. I already reset all settings, deleted Facebook and Messenger Installed then back logged out of accounts and just finished Factory Data Reset. Nothing works I’m not sure what’s going on. It bother me because on the newer update seems to be more simple and basic than the older version. Same goes with instagram both accounts issue. I don’t auto update my apps on my iPhone XS but iPhone 6s I do . I’m not sure if that would be the issue however i still complete the updates ... hopefully I get answers from this.

7 years ago, eva_joes

Post iOS 11.0.3 issues

Always been a big loyal fan of Facebook’s Messenger app and to this day it is still my go-to method of communication versus texting with my personal cell number. However, after the iOS 11.0.3 update messenger has a huge lag when it comes to sending pictures, and even messages at all for that matter. I thought it was the pictures themselves or the WiFi connection but it happens with any picture or video I try to send, no matter what size, and no matter the WiFi signal strength or network I’m connected to. At times the app will even crash right when opening it for the first time on any given day, no matter how often I clear background apps and history and data on my iTouch. Don’t know if it’s Apple’s or Facebook’s issue but the compatibility and functionality should be pristine and on point, considering how much we pay for our devices and how often software is updated.

2 months ago, SCES 63

Sandy Stewart

I thought you were supposed to get rid of all the fake scams that were on Facebook. I have been contacted by a woman who wanted me to talk to her on messenger which I did when I friend requested her because she asked me to and she wanted me to believe that I won some sort of prize. She told me I won $100,000 and a pick up truck plus tickets to her show which would’ve been an art show. All I had to do was send $100. I told her I didn’t have it I refuse but she kept bugging me for it. She even dropped the price to $50 then it was $10, I don’t understand how these scams keep coming up I’m messenger. It seems you can’t accept friend requests without somebody trying to scam you. I have been scammed twice because of this type of scams and both of them involved important people. I am tired of this, and if this continues, I am going to publicly announce to people to watch their friend request because people are trying to scam you on their messenger, I suggest you figure out a way to stop the scams. Sandra Stewart.

4 years ago, Shackelton326

Very poor job with this one.

Just the fact that you force me to download a separate app, in order to message people on Facebook, is ridiculous. There is no reason for you to have taken away our ability to message people in the regular Facebook app. This is just a pathetic ploy to gain more downloads of Facebook branded apps, and make your numbers look better. But to add to it, the app hardly works half the time. Messages always "send" but rarely "deliver". What is even the point in having it be two steps. No other message app has send and deliver as two separate functions. It should be sent and delivered at the same time. Tell me how instant messaging worked fine in the 90's, but you can't get it to work now. And what exactly are you "updating" every week. Constantly getting updates yet nothing ever seems to be actually fixed. *new complaint* STOP ASKING FOR MY PHONE NUMBER!!!! Every time I sign in, it asks for my phone number. I’ve put it in at least 25 times, and it still just keeps asking for it. This has to STOP!

6 years ago, unicornnnk

Latest update problem

I’ve just updated the apps in few minutes ago and I thought they’re going to improve the apps but no. Whenever a notification pops out and I clicked it to reply on the apps, it just forced to close. I can’t even click on the messenger icon on the right top of Facebook because it’ll force to close the apps. I like to use messenger because I don’t have to backup my messages as it’ll be stored online and even when my phone is charging, I can still chat with my friend by using laptop. However, I can’t type really fast and it’ll lag and I have to double check and correct my message sometimes. And, I hope that this apps can add a search history function in mobile phone version, because sometimes I want to check the first message that I chat with my friend and I couldn’t do this as I have to manually scroll back to the message which texted in few years ago. Imagine how long should I scroll back while me and my friend texting to each other almost everyday from day to night.

Description

Be together whenever, with our free* all-in-one communication app, complete with unlimited text, voice, video calling and group video chat features. PRIVACY SETTINGS New privacy settings let you choose who can reach you, and where your messages are delivered. CUSTOM REACTIONS Lost for words? You can customize your reactions, with lots more emojis to choose from. CHAT THEMES Choose from fun themes and colors, like Tie-Dye or Love, to make your chats more personal. WATCH TOGETHER Watch videos, tv shows, and movies with your friends over Messenger Video Chat and Rooms when you can't be together. Capture every moment and reaction in real-time. FREE* VIDEO CALLS TO STAY CONNECTED Keep your friends and family close with unlimited live video chatting.Host group video calls with up to 8 people, with high-quality audio, high definition video, and interactive video features like face filters. UNLIMITED FREE* TEXT & PHONE CALLS Skip exchanging phone numbers and simply send a message to your Facebook friends, even if they’re across the world. Enjoy high-quality voice and text messaging on mobile, tablet, and desktop. TURN OFF THE LIGHTS IN DARK MODE Give your eyes some rest with a sleek new look that darkens the colors of the chat interface. RECORD AND SEND VOICE AND VIDEO MESSAGES When text just won't cut it, just hit record and send. Say, sing, show, or shout it out loud. EXPRESS YOURSELF WITH STICKERS, GIFS, AND EMOJIS Use custom stickers to show your creative side. You can even add effects and filters to video calls. SEND FILES, PHOTOS, AND VIDEOS There’s no limit to the number of files you want to share with your friends. PLAN AND MAKE IT HAPPEN Make plans to get together with polls and more. Suggest a meeting spot or tell friends where you are by sharing your location with just a few taps. SEND AND REQUEST MONEY WITH NO FEES Send and receive money securely and quickly—right in the app. Split payments in group chats to share rent, travel, and other expenses. Start sending money to friends and family by adding your debit card, PayPal account (fees may apply), or prepaid card. Only available in the US. CHAT WITH BUSINESSES Easily connect with your favorite businesses to make reservations, get customer support, find deals and more. COMPATIBLE ACROSS PLATFORMS Chat with friends across an array of devices, like desktop, Portal, and others. Privacy Policy: https://www.facebook.com/about/privacy/ LEARN MORE about Messenger texting and group video chat at: http://messenger.com * Data rates apply Some Messenger features may not be available in your country or region.