Social Networking
3.1 (2.1K)
244 MB
Age rating
Current version
Zalo Group
Last update
3 weeks ago
Version OS
12.0 or later
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User Reviews for Zalo

3.07 out of 5
2.1K Ratings
6 months ago, Megabulk
Unwanted Spam Notifications
Another one of those apps that spams you with promotional notifications impossible to disable. You can, of course, disable all the useful notifications, but you can’t disable the useless ones. Why does Apple let them get away with this?
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10 months ago, Girl who like this app
Verification process is malfunctioning
I downloaded this app to communicate with my family in Vietnam. However, I can’t even do so because right after creating my account, it was disabled because I needed to verify my account with some form of identification. I tried using both my California Driver License and my US passport. I made sure that my ID’s were perfectly within the frame provided, that my photos were clear, and that there was no glare whatsoever. I even tried to use uploaded photos instead of taking pictures straight from the app. After ten minutes of trying and trying again, I still got the same message “ID or documents not able to be recognized”. The software for this is app is so unbelievably rudimentary that it must have an issue recognizing non-Vietnamese forms of identification. What kind of incompetence does it take to create such a terribly unreceptive and rigid software? No wonder the ratings are so low. I am extremely displeased to the point that I will not only never recommend this app to anyone who comes to Vietnam, but will also thoroughly share this unkind yet 100% honest and accurate review.
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9 months ago, j_cub99
Seems great but can’t use!
I’ve heard great things about the app! I’m living in Vietnam and downloaded it to communicate with Vietnamese friends here but from the start it disabled my account. I tried to verify using my passport and home state ID card but both are not able to be recognized by the verification software. I tried messaging the company for help but all I get is a message back saying my account is disabled. I tried deleting the account, but it won’t let me - saying the account has been banned. Again, I was disabled right when I first logged in with my new Vietnamese phone number. I now can’t use the app at all. Definitely a major communication and system issue
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1 year ago, k hcyotixyic
Better than WhatsApp in lots of ways
Waited 3 months to write this—wow, I’m seriously impressed by this app. The only changes I’d recommend is the ability to be logged into multiple devices (I dual-wield my iPad and iPhone at work, have to pick one) and the ability to split-screen apps (again, iPad issue). I think this app has a bright future!! My first App Store review and I have hundreds of them.
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5 months ago, CarlsCapers
Don’t get this if you’re American…
I’m an American living in Vietnam. Zalo glitches whenever I try to submit my passport photo for verification. I am unable to use any features because it has disabled all communications until my account is verified. Ironically I can’t even message support because the messaging feature is disabled. I’ve tried uploading pictures of my passport and drivers license, but nothing works. So the app is useless and I’ll have to delete it. Definitely a shame since most Vietnamese use it and seem to like it.
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1 week ago, Mai new
Used to work
I originally signed up with my us number and was able to create my account to talk to my family members but yesterday I opened the app and I found out I was signed out and tried to log back in but it said no account linked to my number? So I tried to create a new one but when it gets to the phone verification message it’s says that it’s malfunction try again in 24 hours? What the heck? I asked my family if my account was still there they said yes but I can’t access it?
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2 years ago, Blackcat1387
App crash on ios 15.1
Hello app team. After updating to the latest version, I can not open zalo. I am using ios 15.1. Everything is okay before updating the new version.
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1 year ago, metuna1
Disabled from start
Registered for the first time and the system automatically disabled my account until I verified using an ID. Verification process fails to recognizes two different IDs. Tried to delete account and try again with a different phone number, but the delete prompt takes me to change password. Basically I’m not even able to use the app. Pretty garbage.
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7 months ago, Diazo4#2
App has become worthless
Had this app for many years. They recently sent me notifications that it was outdated. When I tried to update it would not let me as it has my account with a email I have never seen before and certainly have no access to. And since this mess the app is just filled with ads. Hate the piece of trash app. Hope it dies a natural death and goes away.
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3 years ago, The Mysterious Mister X
More trouble than it’s worth.
First, I am constantly contacted by friends of the person who had my phone number before me. Calling, texting, it never stops. I want to delete my account, but the delete account link in the app links to the ‘change your password’ page. So, I can’t delete my account before I delete the app. Pure garbage, and should be removed from the App Store until account deletion is possible.
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2 years ago, Take Nguyễn
Easy to use easy message , message conveniently but there’s still a little bit of confusion that the emoji is not so many icon to express your feelings
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12 months ago, torrestaurus
Account Disabled
Zalo was great for a while but then it randomly disabled my account for verification purposes. I am traveling in Vietnam and it was “unable to verify” my ID and passport. I took the risk of deleting and redownloading but lost all my messages and the account was still disabled. It says my phone number was confirmed over 60 days ago and I haven’t even been here for 40 days.
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1 year ago, All.walker
Zalo is the Best Vietnamese application for free phone calls.
This application is free for anyone who wants to call friends and family to Vietnam. It has a ton of free emojis and making phone, and video calls are free.
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3 years ago, tinhead168
Should be like web version or at least have the option
Main Zalo on hand phone, I would like to use that like the web version on my iPad. It makes better sense than a whole new application and telling dozens of direct reports that they might not get me on my main number so, they should use this one instead. 🤦‍♂️
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9 months ago, neontrees1b
Unable to verify account
This app disabled my account because it says I need to verify , but when I tried to scan in my documents, the app won’t scan it in. I am unable to delete my account and it won’t let me do anything until I verify my account, but it’s also not letting me verify my account. I don’t know what to do from here.
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2 years ago, nguyensykhanh27
Is this perfect app ?
I really concern about Zalo data and storages . After I updated new version on 4 days ago , all my pictures and friends pictures are gone . Also when they required backup account I used to use Google drive to back up but they did 2 times to signed in but different accounts I have . Why ?
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2 years ago, Scorpiomo
Used to be good. Now locked out and can’t get back in
I have tried repeatedly to take a photo of my driver’s license to prove my identity (why i need to i dont know….i lost my phone but still have the account on my ipad) there seem’s noting i can do. And there is no place to ask for help. Not a good design.
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3 years ago, SailorChan
I used to LOVE using Zalo. However, it got updated a while ago and there is no longer an option to set profile music. I would give this app only 1 star if I weren’t being generous. Profile music was my favorite app feature, please bring it back!!!
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9 months ago, giaovienmiennui
Useful tool to communicate with friends around the world
I found that Zalo is very useful for connecting with people around the global communities
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3 weeks ago, Khanh s Nguyen
Struggle backup password
I am have a Zalo app and accidentally clicked deleted app and I download back but put on backup password to restore messages they noted wrong but I never wrong in backup password so they are deleted all my messages . What can I do now. ? Only deleted my account and restart do another account ? Why ?
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2 years ago, hieuvakhoi
Trash !!!
I don’t know why when I switch my account to another device then every previous files and photos are completely removed. Today person using 2 smartphones is usual. But they do not change the way the app did to storage users information.
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2 months ago, Namy12627
Account register
I download it and try to resgister but when they tell you to choose age doesn’t matter how you do it keep go back to recent date that why it can’t approve your age I think this app should be delete from apple such a scam try to take people phone data
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10 months ago, Annoyed0147
App is great
Well the app is great so far ,maybe you can include an automatic translation like that of Viber that will be great and awesome for the app too .
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2 years ago, Zaki Chong
how to login on iPhone and iPad at the same time???
I so confused, it became meaningless if can only login on one device, what’s the propose for IPad
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1 year ago, HcVcT
Junk app written by idiots.
Can’t register. Can’t recover password. Can’t do anything until you get a text from them. But no text was ever received. Now, exceeded limit of text messages so Zalo won’t even text out. Complete trash. Who are the idiots that created this app? Removing from iPhone for good.
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1 year ago, naccinonaccino
It won’t let me backup my messages
I accidentally deleted the app and when I reinstalled it, it wouldn’t let me restore my old messages. But led me to some complicated instruction about opening my old device to do that. So frustrated that it didn’t go anywhere agrrr
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2 years ago, coolcatzxx
I like this app
Well uhh I can draw which is cool and I can send my video I made for my family members
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10 months ago, Martinassffhj
Account was removed without warning
My account and all history in it was removed without any warning. Now I sent a message to someone and it doesn't show in the UI under messages but in something called "media box". What a disaster of an app.
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11 months ago, Mai Kohl
ID Verification
I only use Zalo to communicate with my family over in Vietnam, and you push an update which disabled my account unless I verify myself… except the verification can’t accept my drivers license or passport. Do better, or let us enter the information manually.
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5 months ago, Vietnamese Tú
vertification and spam
I’m Vietnamese and yes this app is terrible, it’ doesn’t let me log in to my account and just keep changing into another form of log in but the website it led me to couldn't even connect when i’m in a rush. Spam advertisement every minute.
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2 years ago, nycchristmas
Need LOTS of fixes...
Pros: Split screen for video chat Cons: 1) limited functionality for use with Apple Watch 2) WiFi or cellular data - video and/or audio calls—-sound and quality is horrible-weak. 3) can NOT login and use on multiple devices at SAME time.
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3 weeks ago, REFISBLIND7
Unable to create an account.
When I was trying to create an account to communicate to my family in Vietnam it kept saying try again in 24 hours and I’ve been waiting for 3 days and it haven’t work.
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2 years ago, quoc anh
I dont knoww why when i use different device all the text from previuos devided used lost ,i have to go back to my previous devide to read the message ,thiss is terrible error of ZALO
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1 year ago, KalamazooMark
Worthless as a you-know-what full of cold you-know-what
Does not send the necessary confirmation codes to register an account. Don’t bother trying to use this worthless app in the USA. Would rate it what is actually is if I could, a big fat zero.
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9 months ago, mamioaaa
Deleted My Account!!
It's ridiculous that all messages and friends are deleted after a period of inactivity. All of my deposits’ evidence were gone. There were no proofs, no statements showing the sellers I added on Zalo that I deposited them.
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2 years ago, Igarashi Kaito
No cloud sync
Why no cloud sync at this day and age? Almost everyone has automatic cloud sync. This is annoying when i want to switch between devices and have to manually sync every single time
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2 years ago, Hathaiwan2003
Please get rid of one device limited
If my family doesn’t use it. I will never download it. I usually use my ipad but it doesn’t allow me to sign in on both devices at the same time
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1 year ago, Trent nm
Web version don't even sync up
The web version don’t even link up to your current device, what is the point of this? This is the reason why it will never be as good as messenger or iMessage.
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4 weeks ago, No_DisplayName
Most flawed app I’ve ever seen
To keep it short, the numbers are completely inaccurate for US and others. Seriously? I can’t even make an account to contact others internationally.
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1 year ago, Sadecrose
Miss the old Zalo
Downloaded the app only to find that nobody is on there. Used the find people near me with my gps on and still nobody. I kept the app a week before deleting. Does anybody have this nobody here problem?
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1 year ago, 骚猪皮。
Foreigner identify issue
I uploaded the passport to verify the account, but it was failed. Could you please help me to verify it as a foreigner account? And there is no customer service, no one speaking English and slow service. Can’t get reply by email.
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2 years ago, mr.hiepho
Switching device
Can not switch account from one device to another. Keep getting message “you have reached the maximum number of activation allowed”.
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3 years ago, Beo Hon
So bad
1. Why can’t we delete the photos in group when we don’t want to see those anymore. 2. When you tap for muting, people in calling will see on the screen.
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3 years ago, gebo1990
no connection
It can receive notifications, but entering the App always shows''no connection''
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2 weeks ago, bill bui the school shooter
It kicked me out and didn’t let me sign back into my old account
Lost my account :(
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2 years ago, Aaragon21
No edit ability
What kind of modern chat app that still don’t let you edit your text? Lets you recall/delete your post but don’t let you fix them.
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1 year ago, NootNuget
ID Required
Imagine 2-way authentication somehow is still not enough and they ask for your ID picture. They banned your account for just switching devices.... this is beyond stupid
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9 months ago, Suijeneris
Horrible app ID verification
Ridiculous I cannot verify my US passport or other ID, no wonder this stupid app has such low reviews. They are bleeding users if they don’t fix this. Use Viber or WhatsApp instead.
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10 months ago, Khuyen Nguyen
Account banned for no reason
I created the account at 9pm and chatted with my sister for a few mins. I woke up in the morning, my account is banned. I couldn’t login, couldnt reset and couldnt sign up again 😭😭😭😭
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1 year ago, Anhtngo
Locked out of account
I tried signing in on a new phone and it keeps saying the maximum number of verification has ben reached and I have no way to get back into my account
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