Name: Zalo
Rating: 3.07304 (2122 reviews)

User Reviews for Zalo

3.07 out of 5

2.1K Ratings

7 months ago, Megabulk

Unwanted Spam Notifications

Another one of those apps that spams you with promotional notifications impossible to disable. You can, of course, disable all the useful notifications, but you can’t disable the useless ones. Why does Apple let them get away with this?

12 months ago, Girl who like this app

Verification process is malfunctioning

I downloaded this app to communicate with my family in Vietnam. However, I can’t even do so because right after creating my account, it was disabled because I needed to verify my account with some form of identification. I tried using both my California Driver License and my US passport. I made sure that my ID’s were perfectly within the frame provided, that my photos were clear, and that there was no glare whatsoever. I even tried to use uploaded photos instead of taking pictures straight from the app. After ten minutes of trying and trying again, I still got the same message “ID or documents not able to be recognized”. The software for this is app is so unbelievably rudimentary that it must have an issue recognizing non-Vietnamese forms of identification. What kind of incompetence does it take to create such a terribly unreceptive and rigid software? No wonder the ratings are so low. I am extremely displeased to the point that I will not only never recommend this app to anyone who comes to Vietnam, but will also thoroughly share this unkind yet 100% honest and accurate review.

11 months ago, j_cub99

Seems great but can’t use!

I’ve heard great things about the app! I’m living in Vietnam and downloaded it to communicate with Vietnamese friends here but from the start it disabled my account. I tried to verify using my passport and home state ID card but both are not able to be recognized by the verification software. I tried messaging the company for help but all I get is a message back saying my account is disabled. I tried deleting the account, but it won’t let me - saying the account has been banned. Again, I was disabled right when I first logged in with my new Vietnamese phone number. I now can’t use the app at all. Definitely a major communication and system issue

1 year ago, k hcyotixyic

Better than WhatsApp in lots of ways

Waited 3 months to write this—wow, I’m seriously impressed by this app. The only changes I’d recommend is the ability to be logged into multiple devices (I dual-wield my iPad and iPhone at work, have to pick one) and the ability to split-screen apps (again, iPad issue). I think this app has a bright future!! My first App Store review and I have hundreds of them.

7 months ago, CarlsCapers

Don’t get this if you’re American…

I’m an American living in Vietnam. Zalo glitches whenever I try to submit my passport photo for verification. I am unable to use any features because it has disabled all communications until my account is verified. Ironically I can’t even message support because the messaging feature is disabled. I’ve tried uploading pictures of my passport and drivers license, but nothing works. So the app is useless and I’ll have to delete it. Definitely a shame since most Vietnamese use it and seem to like it.

2 months ago, Mai new

Used to work

I originally signed up with my us number and was able to create my account to talk to my family members but yesterday I opened the app and I found out I was signed out and tried to log back in but it said no account linked to my number? So I tried to create a new one but when it gets to the phone verification message it’s says that it’s malfunction try again in 24 hours? What the heck? I asked my family if my account was still there they said yes but I can’t access it?

3 weeks ago, A_Kofi

Great app. Needs work in translation

My girlfriend and I use this every day. Video calls are good. Stickers are fun. Gifs can be searched. One improvement would be the in app translate. Always needed to be reminded of all my downloaded languages. Needs to be tried many times to work. Please fix!

2 days ago, These stickers are slaying

Best messaging ever

This app is amazing! You can change the fonts in your texting, can change the background, and hav posts and make friends!! It is really customizable. I don't speak Vietnamese but I could understand this app! It is in english. Cute and fun. Love love love!!

3 years ago, Blackcat1387

App crash on ios 15.1

Hello app team. After updating to the latest version, I can not open zalo. I am using ios 15.1. Everything is okay before updating the new version.

1 year ago, metuna1

Disabled from start

Registered for the first time and the system automatically disabled my account until I verified using an ID. Verification process fails to recognizes two different IDs. Tried to delete account and try again with a different phone number, but the delete prompt takes me to change password. Basically I’m not even able to use the app. Pretty garbage.

9 months ago, Diazo4#2

App has become worthless

Had this app for many years. They recently sent me notifications that it was outdated. When I tried to update it would not let me as it has my account with a email I have never seen before and certainly have no access to. And since this mess the app is just filled with ads. Hate the piece of trash app. Hope it dies a natural death and goes away.

4 years ago, The Mysterious Mister X

More trouble than it’s worth.

First, I am constantly contacted by friends of the person who had my phone number before me. Calling, texting, it never stops. I want to delete my account, but the delete account link in the app links to the ‘change your password’ page. So, I can’t delete my account before I delete the app. Pure garbage, and should be removed from the App Store until account deletion is possible.

2 years ago, Take Nguyễn

Convenient

Easy to use easy message , message conveniently but there’s still a little bit of confusion that the emoji is not so many icon to express your feelings

1 year ago, torrestaurus

Account Disabled

Zalo was great for a while but then it randomly disabled my account for verification purposes. I am traveling in Vietnam and it was “unable to verify” my ID and passport. I took the risk of deleting and redownloading but lost all my messages and the account was still disabled. It says my phone number was confirmed over 60 days ago and I haven’t even been here for 40 days.

1 year ago, All.walker

Zalo is the Best Vietnamese application for free phone calls.

This application is free for anyone who wants to call friends and family to Vietnam. It has a ton of free emojis and making phone, and video calls are free.

3 years ago, tinhead168

Should be like web version or at least have the option

Main Zalo on hand phone, I would like to use that like the web version on my iPad. It makes better sense than a whole new application and telling dozens of direct reports that they might not get me on my main number so, they should use this one instead. 🤦‍♂️

2 years ago, nguyensykhanh27

Is this perfect app ?

I really concern about Zalo data and storages . After I updated new version on 4 days ago , all my pictures and friends pictures are gone . Also when they required backup account I used to use Google drive to back up but they did 2 times to signed in but different accounts I have . Why ?

10 months ago, neontrees1b

Unable to verify account

This app disabled my account because it says I need to verify , but when I tried to scan in my documents, the app won’t scan it in. I am unable to delete my account and it won’t let me do anything until I verify my account, but it’s also not letting me verify my account. I don’t know what to do from here.

2 years ago, Scorpiomo

Used to be good. Now locked out and can’t get back in

I have tried repeatedly to take a photo of my driver’s license to prove my identity (why i need to i dont know….i lost my phone but still have the account on my ipad) there seem’s noting i can do. And there is no place to ask for help. Not a good design.

3 years ago, SailorChan

BRING PROFILE MUSIC BACK

I used to LOVE using Zalo. However, it got updated a while ago and there is no longer an option to set profile music. I would give this app only 1 star if I weren’t being generous. Profile music was my favorite app feature, please bring it back!!!

1 month ago, User:Matt168

Errors

Downloaded the app for the first time. Sent a verification request once to my number, I never received it, then the app said I attempted too many times and to try again in 24 hours. I never sent a follow up request and it said I attempted verification too many times, the first time I tried to register.

2 months ago, Khanh s Nguyen

Struggle backup password

I am have a Zalo app and accidentally clicked deleted app and I download back but put on backup password to restore messages they noted wrong but I never wrong in backup password so they are deleted all my messages . What can I do now. ? Only deleted my account and restart do another account ? Why ?

10 months ago, giaovienmiennui

Useful tool to communicate with friends around the world

I found that Zalo is very useful for connecting with people around the global communities

3 years ago, hieuvakhoi

Trash !!!

I don’t know why when I switch my account to another device then every previous files and photos are completely removed. Today person using 2 smartphones is usual. But they do not change the way the app did to storage users information.

11 months ago, Annoyed0147

App is great

Well the app is great so far ,maybe you can include an automatic translation like that of Viber that will be great and awesome for the app too .

4 months ago, Namy12627

Account register

I download it and try to resgister but when they tell you to choose age doesn’t matter how you do it keep go back to recent date that why it can’t approve your age I think this app should be delete from apple such a scam try to take people phone data

2 years ago, Zaki Chong

how to login on iPhone and iPad at the same time???

I so confused, it became meaningless if can only login on one device, what’s the propose for IPad

2 years ago, HcVcT

Junk app written by idiots.

Can’t register. Can’t recover password. Can’t do anything until you get a text from them. But no text was ever received. Now, exceeded limit of text messages so Zalo won’t even text out. Complete trash. Who are the idiots that created this app? Removing from iPhone for good.

2 years ago, naccinonaccino

It won’t let me backup my messages

I accidentally deleted the app and when I reinstalled it, it wouldn’t let me restore my old messages. But led me to some complicated instruction about opening my old device to do that. So frustrated that it didn’t go anywhere agrrr

2 years ago, coolcatzxx

I like this app

Well uhh I can draw which is cool and I can send my video I made for my family members

12 months ago, Martinassffhj

Account was removed without warning

My account and all history in it was removed without any warning. Now I sent a message to someone and it doesn't show in the UI under messages but in something called "media box". What a disaster of an app.

12 months ago, Mai Kohl

ID Verification

I only use Zalo to communicate with my family over in Vietnam, and you push an update which disabled my account unless I verify myself… except the verification can’t accept my drivers license or passport. Do better, or let us enter the information manually.

7 months ago, Vietnamese Tú

vertification and spam

I’m Vietnamese and yes this app is terrible, it’ doesn’t let me log in to my account and just keep changing into another form of log in but the website it led me to couldn't even connect when i’m in a rush. Spam advertisement every minute.

2 years ago, nycchristmas

Need LOTS of fixes...

Pros: Split screen for video chat Cons: 1) limited functionality for use with Apple Watch 2) WiFi or cellular data - video and/or audio calls—-sound and quality is horrible-weak. 3) can NOT login and use on multiple devices at SAME time.

2 months ago, REFISBLIND7

Unable to create an account.

When I was trying to create an account to communicate to my family in Vietnam it kept saying try again in 24 hours and I’ve been waiting for 3 days and it haven’t work.

2 years ago, quoc anh

ANNOYING

I dont knoww why when i use different device all the text from previuos devided used lost ,i have to go back to my previous devide to read the message ,thiss is terrible error of ZALO

2 years ago, KalamazooMark

Worthless as a you-know-what full of cold you-know-what

Does not send the necessary confirmation codes to register an account. Don’t bother trying to use this worthless app in the USA. Would rate it what is actually is if I could, a big fat zero.

10 months ago, mamioaaa

Deleted My Account!!

It's ridiculous that all messages and friends are deleted after a period of inactivity. All of my deposits’ evidence were gone. There were no proofs, no statements showing the sellers I added on Zalo that I deposited them.

2 years ago, Igarashi Kaito

No cloud sync

Why no cloud sync at this day and age? Almost everyone has automatic cloud sync. This is annoying when i want to switch between devices and have to manually sync every single time

2 years ago, Hathaiwan2003

Please get rid of one device limited

If my family doesn’t use it. I will never download it. I usually use my ipad but it doesn’t allow me to sign in on both devices at the same time

2 years ago, Trent nm

Web version don't even sync up

The web version don’t even link up to your current device, what is the point of this? This is the reason why it will never be as good as messenger or iMessage.

2 months ago, No_DisplayName

Most flawed app I’ve ever seen

To keep it short, the numbers are completely inaccurate for US and others. Seriously? I can’t even make an account to contact others internationally.

1 year ago, Sadecrose

Miss the old Zalo

Downloaded the app only to find that nobody is on there. Used the find people near me with my gps on and still nobody. I kept the app a week before deleting. Does anybody have this nobody here problem?

1 year ago, 骚猪皮。

Foreigner identify issue

I uploaded the passport to verify the account, but it was failed. Could you please help me to verify it as a foreigner account? And there is no customer service, no one speaking English and slow service. Can’t get reply by email.

2 years ago, mr.hiepho

Switching device

Can not switch account from one device to another. Keep getting message “you have reached the maximum number of activation allowed”.

3 years ago, Beo Hon

So bad

1. Why can’t we delete the photos in group when we don’t want to see those anymore. 2. When you tap for muting, people in calling will see on the screen.

3 years ago, gebo1990

no connection

It can receive notifications, but entering the App always shows''no connection''

2 months ago, bill bui the school shooter

It kicked me out and didn’t let me sign back into my old account

Lost my account :(

2 years ago, Aaragon21

No edit ability

What kind of modern chat app that still don’t let you edit your text? Lets you recall/delete your post but don’t let you fix them.

1 month ago, NYKTALGIA

Please fix the app

I’ve been trying to create a new account here but after keep trying for several days it’s the same thing !

Description

(Vietnamese below) Zalo is the new market-leading messaging app with amazing features. * Rich feature set: => Message your friend in a snap. Receive notifications the moment they reply back. => Express your emotion with fun and cheerful emoticons and stickers. => Send voice messages with fantastic quality and no outside noises => Find and get acquainted with friends nearby. => Send group messages easily with no effort. => Discover and play games with your friends. => Share your location. => High level of privacy. Download Zalo and chat with your friends! Terms of Use: https://zalo.vn/dieukhoan/ Support Information: - Online: https://zalo.me/zalohotroiOS - Email: [email protected] - Website: https://zalo.me --- Zalo là ứng dụng nhắn tin kiểu mới và kết nối cộng đồng hàng đầu cho người dùng di động Việt. * Zalo có điều gì đặc biệt? => Tốc độ gửi tin nhắn cực nhanh, bạn luôn nhận được thông báo khi có tin nhắn mới kể cả khi không mở ứng dụng. => Thể hiện cảm xúc với emoticon và hình động vui nhộn. => Nhắn tin lời nói với chất lượng âm thanh nén rõ ràng, không tạp âm, không méo tiếng. => Kết nối bạn với những người thú vị xung quanh nơi bạn ở. * Chat với bạn bè, gửi tin nhắn nhóm trong danh bạ thật dễ dàng (chat, sms, voice, photo, games). * Gặp gỡ với những người bạn thú vị trên Phòng Trò Chuyện hoặc Xung quanh nơi bạn ở. * Chia sẻ những khoảnh khắc ngay tức thì với gia đình và bạn bè. * Chia sẻ vị trí. * An toàn và riêng tư. Hãy kích hoạt Zalo và chat ngay với bạn bè trong danh bạ! Thỏa thuận dịch vụ: https://zalo.vn/dieukhoan/ Hỗ trợ người dùng: - Trực tuyến: https://zalo.me/zalohotroiOS - Email: [email protected] - Website: https://zalo.me