This app has the potential to be great. I like that you can do a fingerprint verification, but it constantly fails, and/or isn’t an option half the time without rhyme or reason. Their password requirements are pretty intense compared to most, so I can never remember my BCBS password, so when the fingerprint verification isn’t enabled, and I get locked out after just a couple of failed attempts and have to call to have it unlocked, it’s highly frustrating. Also, why doesn’t BCBS use this app to expand options to its customer base similar to other insurance companies? My dental insurance app and FSA app let me upload receipts for processing and let me check the status. These are not even new options with these other insurance companies, but ones that have been in place for several years. It’s incredibly frustrating that BCBS does not allow you to submit claims electronically - not even on their website. About 25% of the claims I mail in get lost and I have to submit via mail 2 - 3x each. Letting me submit electronically would not only be far more efficient for me, but for the claims processors as well. Please step it up to the current times and catch up a bit, BCBS.
Like a few of the other reviews, it is asking me to verify my account with my email but I never receive any codes they claim they sent. It’s a shame, an app would be helpful.
Last phone call assistant needs an immediate raise, VERY PROFESSIONAL, helpful, kind, considerate, and very patient! She’s the Best, I see her as a person to be training others to treat customers the way she does!!!
I have had the app on my phone for a few months now all of a sudden it wants me to verify my email but I never receive an email when I click the send email link. I did t have to many issues with the app now I can’t get it to work at all so frustrated
I downloaded the app to be able to carry my fitness card on my phone. When I go to the fitness program tab the screen is black. I just downloaded the app 10 minutes ago.
This app is basically useless unless all you want to use it for is to get a temporary ID card or a contact number. There was no data about claims, spending, or benefits. You can't look up providers or policy limits.
Am I paying a price for this app? It did not tell me how much money you were charging to give me an app for a service that I am paying for… Please respond Jack Gladstone customer
The main reason to even have this app is to view claims. 99% of the time when I open this app it can not display my claims. Try again later it says. This makes it useless.
This app won’t let me log in. It keeps saying my user name/password are incorrect. I try to reset my password and it keeps saying it can’t send me a txt to verify my acct.
DL’d app, created account, followed verification link, proceeded to login... and “username/password not recognized”. Attempt to reset password, await 6 digit code in email... no email. Call tech support. Pleasantly resets password. I enter temp login... little house floats up on my screen for half a second. Hope. Screen returns to login. No hope. “username/password not recognized”, threatening “too many login attempts will lock my account”. Retype new password. Hit login. App blinks right back to the login screen. F this.
Whenever I use this app, it wants to send me a security code, but will only email it because it says there is no phone number on file. I get logged in, check in my profile settings, lo and behold, my phone number is still there like it always is!
The Blue Cross and Blue Shield of Montana (BCBSMT) app provides access to the Blue Cross and Blue Shield of Montana member information and resources. BCBSMT app also provides shopping information such as getting a quote and tracking an application. Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • View their Explanation of Benefits • Log in via Touch ID • Share ID Card verification letter • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)
