BCBSNM

Health & Fitness
Rating
3.1 (27)
Size
132 MB
Age rating
4+
Current version
5.22.1
Price
Free
Seller
Blue Cross and Blue Shield of New Mexico
Last update
9 months ago
Version OS
11.0 or later
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User Reviews for BCBSNM

3.15 out of 5
27 Ratings
3 months ago, Organmt
Appointments
I just wish I could make my appointments from the app so I can keep it all together.
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2 years ago, Alberto G-mez
Rather good app
The app is really not bad as I’ve heard from others easy to navigate and has pertinent information you may need, the only thing I would improve is the claims tab. It’s a very generic claim tab, I would like to know specific information as to what that “claim” covers, I’ve had many appointments lately and it’s hard to keep up which is which. An “expansion” window may be suitable for this tab. -Al
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2 years ago, SeanMojo
Entirely useless
How to download it, had to create a new account because of some dysfunctional “system update”, and still I get the error message “it looks like your account does not have the required permissions to login”. The telephone customer support person I was working with while I was having to create a new account just hung up on me, and it wouldn’t even let me take the feedback quiz at the end of the call. BCBS is a huge bureaucracy and it is unwieldy and dysfunctional. Yet one more reason why we need single payer healthcare coverage.
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1 year ago, God Shows Up
Customer Assistance
I am a new member of BCBS as of January 1, 2023 & called the help line for assistance in getting my account set up. Chris was the one that answered the phone & guided me through each step. He was so patient & helpful, and answered all my questions. Thank you Chris from Texas & Blue Cross for proving such excellent customer service!
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11 months ago, claireballs
Useless
Zero stars. The app fails to log in more than it logs in. It never recognizes passwords, makes me change the password then does not recognize the new password and locks me out of the account. I should be able to access my information in real time. Some how blue cross is the only company unable to provide this information.
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1 year ago, Ben.41
Can’t even use the app
After signing in the accept our terms pop up shows up and when I click accept it says an error occurred over and over. Can never get past it starting about 2 weeks ago.
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5 years ago, apater1
Very good
Surprisingly organized, could find all my visits, receipts, explanations of costs and coverage. Also good for showing evidence of having BCBSNM.
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1 year ago, Labomba56
Not good
I don’t find this app helpful at all, all I get is an UD card, no information on my plan. My other insurance carrier had everything that I wanted to see, this doesn’t have nothing , but your ID card, disappointing
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7 years ago, Tiz1234536
Good idea
Good idea but so far it only had info on claims and nothing on deductibles and such. Needs to be developed more before releasing.
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2 years ago, 1disappointedgirl
Doesn’t work
Gave one star because I can’t give it zero. From day one of downloading the app, it’s never worked. I deleted it and re-downloaded it, still doesn’t work. Absolute junk.
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3 years ago, Dontcare01
Easy Access and Use
Fairly easy to use and access
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4 years ago, Curly girl 04
Problems registering
When I go to register my account, this app pulls up BCBSIL and will not let me register my account for New Mexico. It states I am unable to register and it will not let me log in with my normal website password.
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2 years ago, Ron2good
Great app
Easy to use
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7 years ago, @ndr3w22
Needs some work
The interface is great. It's a shame the only thing that works is the "claims" tab. The deductible and out of pocket graph looks cool but has always said zero for both. The spending tab has an error message and there is no information about coverage or costs. I hope they fix this because it could be very useful, I will update review if they do.
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7 years ago, OldmanDon
Pretty worthless
Fits well with BCBSNM general lack of customer service when you need them. Link to providers only provides blank screen. Sad to see a once well respected organization fall so low.
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6 years ago, FoxZia38
Not accessible!
I registered online through computer and everything was set. I tried to log on this app and it said I do not have permission to get in!
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2 years ago, Mck094
Some usefulness, many errors
The app is useful, when it works. I’ve had it on iPhone and android, and claims that appear online when I log on with a computer don’t show up on the app. Lots of errors, as an example, sometimes the find a provider feature works and sometimes it doesn’t. The spending tracking isn’t accurate as it shows out of network and in network spending as being the same (my understanding is they don’t count toward each other, but I could be wrong about that).
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6 years ago, Nicknameless13
Cannot Access
Have attempted multiple times but am told that my account is not permitted access.
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7 years ago, fjpoblam
Update 4.1.5 disables the app. Trash.
The app no longer recognizes my userid and password. The app is useless.
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1 year ago, GRRARG7
Poor app
Limited info…if you can access your account. Super slow. Doesn’t work at times. The app, mobile browser and website all fail at the final MFA during log in. BCBS is unable to send a code via SMS or email.
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Description
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