As a mom to a special needs kiddo and a couple others in the family who have regular medical care, I check our benefits/claims often. This app is handy. Most of what I need is right at my fingertips. Like any app, it doesn’t have everything and I have to get onto the website occasionally but it’s great to be able to get the “typical” info I’m looking for. It’s pretty easy to navigate and find everything.
As a BCBSOK member, I would highly recommend them for your health care insurance coverage! I am very satisfied with the company and any questions I have are answered in a promptly manner. BCBSOK has been there to direct me to the right information on selecting Doctors in my in-network coverage! I know I can completely trust BCBSOK for my healthcare needs. I'm very grateful that they have an app I can download and log in to to see my updates on my plans and coverage at any time!
I’m chronically ill. Last year I had two surgeries and this year I’ve had several pricey diagnostic tests. Yes, my premium is close to $500. But you know, when I got the bill for my surgery saying it was originally $78,000- I bawled and was so thankful. I’m appreciative that I can self refer if needed and they cover anything I need. They are the ONLY insurance company I’ve not had to haggle with.
The app is simple but great…when it works that is. For the past two months I have been unable to login. It acts like it will launch the app, but then kicks you back to the login and gives an error message of “Something went wrong on our end, we’re aware of the problem and working on a solution. Please try again later.”
This was a decent app once upon a time. Unfortunately, for the couple of months the only feature that actually functions is the ability to log in. Each and every time I try to use the in network “Provider Finder” I’m greeted by an error message saying “Something Went Wrong, Provider Finder cannot be reached at this time”. As a chronically ill 30 year old who met ALL of her deductibles by June of this year, I’ve paid my dues to BCBS. Is it really too much to ask that you make my life a little bit easier?
Haven’t accessed in a long time, and LO! It’s as not-user-friendly as ever and just as useless. I’ll stick with the website. (And my old review is gone... imagine that!) Update: Currently in the hospital and trying to get necessary information from the app. As usual, useless AF, and a lot of “apologies” for not- working features. Why do I even bother? I guess I get to call the dreadful customer service and wait (and wait... and wait) for “help” there. Why does BCBS even bother if their app isn’t even going to deliver the features on the app?
I just love my BCBSOK insurance plan. It’s been the best insurance I’ve ever had. Easy to deal with and great customer service. My family and I are so eternally grateful for all that you’re company has done for us. Thank you.
This app seems to be very good for viewing your coverage and finding an in network doctor. However the liveMD virtual visit does not seem to work for me. I’ve been trying for a few days now and at this point I could have scheduled and attended an in person appointment
I got this app just to have an easier way to pay my premium. I have the hardest time every month trying to pay it, online or over the phone. I messaged the live help on the app and waited for 5 minutes for them to come up with an answer to the simple question “can I pay my premium on the app?”, just to have them give me the number for customer service.
Just downloaded the app and it works fine and got all kinds information from my account that will assist me in getting my information from doctors appointments and pharmacy.
Hasn’t worked in awhile. I get the same message ‘something went wrong on our end. We’re aware of the problem and working on a solution. Please try again later’. Weeks, if not months, of this same issue.
My husband is very ill and anything that helps me keep up with his medical needs is a lifesaver. At our age, online things can be worrisome, but Bluecross has made it easy. I appreciate it so much!
You’ll actually use this… it’s user friendly and helpful for anything from checking your remaining out of pocket requirements to checking on prior authorizations.
Bluecross has alway been my choice if I had a choice for insurance. Lately I have seen changes that I don’t understand. I live on a state line and my insurance covered the doctors just over the boarder. But now I have to travel so much further to get care in my state
Truly appreciate BCBSOK staying in the medical insurance game here in Oklahoma as many others fled. Pinnacle and simplified health insurance endeavors, min stress positioning. I have been for many years and will be a partner in health with BCBS, in lieu of a cold storage number. A real company for Family Health Care.
My BCBS Plan 65 is the best Medicare Supplement you can purchase if you are a Senior Citizen eligible for Medicare. If Medicare will pay, BCBS will pay on the remaining bill. Get their mobile application for your phone and be up to date on your claims.
FANTASTIC app! Tells you everything you need to know plus more! You get everything you need right thru the app itself! A++++ Get it if you don't have it.
BCBS staff are really friendly and helpful they corrected a problem that was conflicting with my Health insurance through my security company health insurance and the health market which was suppose to be closed on December 31, 2021
I will not ever leave Blue Cross and Blue Shield do you have been the best health insurance company I have had in a long time. I suggest if you or of needing some form of health insurance. Checking into Blue Cross they actually have you back.
I’m new to this app, so I’m just learning. I am finding it relatively easy to find providers, but I was hoping to discover the cost of procedures for different providers.
I have been trying to use the provider finder for over a month now. Just sits there and loads until my session times out…can’t really do anything else with the app until I can actually schedule a doctor’s visit.
The app and signing in online doesn’t seem to ever work. I always get a message that states “we are having problems on our end and we’re aware of the problem” but yet it persist day after day.
When it works it’s useful. However, 95% of the time you try to log in you’ll see the “something went wrong on our end. Please wait while we fix it.” Message.
The Blue Cross and Blue Shield of Oklahoma (BCBSOK) app provides access to Blue Cross and Blue Shield of Oklahoma member information and resources. Now available in Spanish (requires phone language settings to be set to Spanish). Members can: • Login, register or change password • Easily access coverage, claims, and ID • Check deductible and out of pockets amounts • Find an in network doctor, hospital or facility • Find a nearby urgent care facility • Estimate the costs of procedures, tests and treatments • View patient reviews and average wait time • Search for doctors that speak Spanish • View medical benefits and copay levels • View pharmacy benefits and copay levels • Send ID to Apple Wallet for offline access • Log in with TouchID • Share ID Card verification letter • Members with applicable coverage can access MDLive for virtual visits with a doctor (MDLive uses allergies and medications from your HealthKit when requesting a virtual visit)
