The new app update looks like they switched to web view. Not terrible but it makes everything to small to read on a phone. You have to zoom into the words to be able to see anything. It’s a downgrade compared to the old app. Also there is a bug. If you click a URL from a message it opens the url in a new browser but when you go back into the app the URL is now pulled up but you can’t exit. You have to close the app completely and restart.
I have to continuously remove the app and download it in order to get into it . This is continuously happening and gets very frustrating. Please fix . Thank you
The app is bad. I’ve used it for half a day and had three spurious notifications. The service is also bad… as long as I’ve been a member, I’ve brought up two health concerns and for both been directed to see a local provider in person.
The app freezes and need to close to use it again. Download documents always says that I can’t download. Viewing documents don’t allow to zoom and it is impossible to read
I’ve gotten two emails from Crossover now, telling me to update the app or lose functionality in three days, but the promised “update” button does not appear on the App Store for iPhone.
So the website will shut down on September 28th yet when I come here the app tells me my account doesn’t have access to the app and that I need to go back to the web version.
With the Crossover app, members can connect with their care team to get and stay well from anywhere. Send and receive secure messages with your care team, schedule and check in for visits, and make payments. The Crossover app is free with membership. Already a Crossover member through your employer? Download the app and sign in using the same credentials you use to log into care.crossoverhealth.com. Not yet a Crossover member? Become a member today! Download the app and tap “Sign Up” or visit crossoverhealth.com to learn more. ** With the app you can ** * Sign up for membership * Schedule and check in before virtual or in-person visits * Get lab results and view visit history * Send and receive messages with your care team * Make secure payments * Opt in to receive notifications
