Name: FOREO For You
Rating: 2.38889 (18 reviews)

User Reviews for FOREO For You

2.39 out of 5

18 Ratings

6 months ago, Dia Mtk

Lifting

I have used the FOREO Bear with the supercharged serum for 2 years and I do see a difference in the firmness of my skin

6 months ago, CasualJon

Required to use a face brush?

I literally cannot believe that the app is the only way to unlock and use a face brush for the shower. Literally garbage design. Further, the app doesn’t remember state when in the middle of registration of a device when you need to flip to settings to enable Bluetooth, and then constantly tries to upsell you on subscription plans and warranty/service plans. In all, just a bad customer experience.

3 months ago, Kait12k

Money grab

You have to pay for certain excises as if we didn’t already spend hundreds of dollars on the device.

6 months ago, Sassyd5280

App is limited

Must use app for device to work which can be annoying. The 3 programs “workouts” are underwhelming. It would be nice if it offered more.

4 weeks ago, Frank2b88

Ads and device continues to disconnect

I get ads every time I open the app. Also the UFO 2 keeps disconnecting. So frustrating when you need the app to use the product but cannot because the device disconnects.

6 years ago, Bean2009cook

Such a COOL Idea and Product!

I receive my FoFo in my fabfitfun box. I’ve been so excited about it for weeks. I downloaded the app and tried it for the first time. I really love it! My skin feels cleaner and I LOVE interactive products. I think it would be so cool to add a “skin diary” section to the app that would chart the skin analysis results through the month. It would also be cool if you could track your exercise and water in-take through the app or connect the app to MyFitnessPal to pull the data from there, then the diary could pull the data into a chart to compare against your skin’s health. Then you could see how your actions are improving your skin! One more idea- if the app had a section for you to scan/enter the type of skincare products that are being used at that time so users can compare their skin health to their products. Actually, I have another idea- For female users, it would be cool to be able to note that you are on your menstrual cycle. It could help users track patterns in their skin health to see when they need to slow down on the moisturizer or prepare for oil overload and acne. Just thinking of ways I would use the app. I would like to see more options within the app that I could apply to my life. Over all- five stars. It’s innovative and I’m loving it!

5 months ago, Cat_Lady12

Scam

I have attempted to cancel payment to this app for 3 months and my account is still being billed! DO NOT DOWNLOAD!

6 years ago, Molly78006

Obsessed

I recently got both the UFO and the Fofo and I am loving both of them! I really enjoy being able to sync them with this app- which is super quick and easy- and be able to control them from my phone. It’s so innovative and really just fun! For the UFO, I like to use the app to run the device through whichever sequence pairs with the mask I’ve chosen for that time, and then when it’s finished, I pour the leftover product back onto the mask and use the controls in my phone to run it through again, this time only using the heat and the blue light (I’m acne prone). It’s a game changer for sure!! As for the Fofo, I love how the app will customize your pulsation pressure based on your skin moisture levels- I am dry on my cheeks so the pulsation are softer, and oily on my forehead so it goes a bit stronger up there. It’s genius! A must have.

6 years ago, AlMR1990

Great Product!

I actually really enjoy this product. Im not much for writing reviews on apps, but I feel this app is getting alot of negative reviews and I dont think it is fair. First of all the app is in its BETA stage and therefore isnt going to be perfect and to expect it to be is kind of silly. Also, Im a little skeptical about a two tiny sensors being able to perfectly read my skin type and you probably should be too. That being said, the product cleanses my face extraordinarily well. I have very sensitive skin and it does not irritate my face at all. In fact it has helped to clear up the bumpiness and redness in my skin. I have never had any issuss with it connecting to my phone and enjoy the app because I feel like it takes me through a super easy cleaning routine. All you have to do is follow along in the same order as the face on your screen and move to a different area each time the vibrating stops. So, in conclusion, I think we all know our skin type much better then a little gadget does and probably ever will. However, the app takes your through an easy cleansing routine and the Fofo cleaner is super gentle and works to help make your skin smooth and soft!! Enjoy!!

6 years ago, Mtorib

Disappointed in app

I read reviews before using my FOREO that I got in my fab fit fun box. Not good reviews but wanted to try it anyway. Login was fine for me, unlike some others. I don’t really buy into the whole “scanning” of your skin. Placing the sensors on my skin really can’t tell you anything, not to mention I have to move them around a lot to get it to read. The actually cleaning feels alright, not very exfoliating but it feels okay. My biggest issue is that my app said to cleanse and had a picture of the face areas to clean but didn’t prompt for what area I should be doing. Nothing changed on the app. So I just did my right cheek and then it vibrates and I assumed I should do the left. The pulsating was kind of fast also, I don’t think I finished my cheek in enough time to thoroughly get it before I was “supposed” to move on. So I just did what I wanted and let it beep while I did it. I wish it were a little more flexible like for the side of my nose and stuff? But not an impossible thing to get over. I would not recommend buying it though because it’s just not worth it. You can buy cheaper and better working products at the store or online. This is just overhyped because it’s in fab fit fun. They really should have fixed the issues before releasing it. Big mistake. It could have been a hit.

4 years ago, girlincovidland

Least enjoyable experience...

...is the app itself. I bought both the UFO 2 and LUNA 3 along with mask sets. And the first time I used the UFO with the app it was AWESOME. It does create a spa-like treatment. Now a week into it, I’m realizing the only thing that’s keeping the UFO from being the all-encompassing PERFECT tool for your skin regiment is the app that it’s partnered with. I actually don’t think it’s necessary to scan the masks being that they’re all owned by FOREO and the sequence to each kind of mask should just be saved by default without having me to scan them. And let’s say you want to keep the “scanning” element, there’s absolutely no need to scan a set each individual time you use a mask. This app should just have the mask library in general AND the possibility of creating/saving custom skin sequences that an individual can make in addition to the library. It’s really weird and unsterile to continuously touch your phone while using your Foreo product. I hate that I have to put one finger on my phone customizing a sequence in real time (in the settings /cog symbol) while using the UFO. Please fix this, I have to convince myself to use this app when all I want to do is just use the default UFO setting sans app.

6 years ago, LotusZen

Extensive Unresolved App Glitch!

Unable to obtain my personal routine. The app freezes up after sensor reads right check. I first came across this issue several months ago and just assumed the issue has already been addressed and a team was already actively debugging the app and would see an update being rolled out shortly.... Several months later, same issue! Others have posted on the same issue, which verifies to me it is not an isolated malfunction of my devise. The most disconcerting to me is the complete lack of any acknowledgment, feedback or follow up from the FOREO team regarding this major issue. The main premise of your product is the interactive aspect providing a personalized cleansing routine to each individual. Why is this issue not being acknowledged or addressed to your customers? The app is 50% of product you are advertising and selling. Without the app and the ability to complete a successful skin analyze this product does not provide a personalized cleansing routine, which looses all its lure in my opinion. This function was the selling point for me! Would someone please shed some light on this issue? Is the issue being addressed? If so, would someone kindly provide an expected time?

6 years ago, asurs91

What I Expected

I want to start off by saying, the sensors on the FoFo are quite gimmicky. Do I believe they work? No way! FOREO didn’t even try to make the product seem like it actually “analyzes” your face... You give the app all the information it needs before you ever even touch the pressure-activated sensors to your face. Besides this annoying fact, the face-wash portion of the app works just as I believe it was intended to. It turns the device on and pauses in between sections. The reason I gave it three stars is because there isn’t anyway to adjust the length or strength of the vibration. It was too short of a time for my cheeks and I didn’t like that it pulsed more around my nose than it did on my forehead. I hope this is something they will add-in as they work out the kinks of the app. Also, the warranty registration portion of the app isn’t working for me... seems to have trouble understanding that my device is already connected. If I try to hold the power button for 3 seconds, it switches to the device page and gives me the option to “start” or “analyse.” Once I click back to the warranty tab, it tells me I need to connect my device.

6 years ago, MaddyPelzy

Has potential, but greatly needs improvement.

I received the Fofo as a Christmas gift. I don’t have an obvious “skin type,” so I figured the Fofo would be neutral option and was intrigued by the sensor feature. So far, I’ve been impressed with the product itself and its ability to sense which parts of my face require more time and vibrations. Some reviewers have disliked the fact that some areas receive more or less time or vibrations - perhaps they believe their skin was misread - but the device is designed to recognize the different needs of your skin. While I’m pleased with the Fofo itself, the FOREO app leaves much to be desired. To start, I find it incredibly annoying that the app can not save my most recent skin profile to be accessed when my Fofo is not corrected. This gripe leads to my second complaint: the skin profile is incredibly vague. What is my skin score measured off of? What do I need to do to improve my skin score? I have no clue. I understand that this app is in its early stages, but these seem to me like easy tweaks that can really make the app something really innovative and helpful. Hopefully the developers will take user feedback into account and give the app a much needed update.

5 years ago, Jazz17999456789

:)thumbs UP foreo fofo, thumbs DOWN for the app):

I’ve been using my foreo fofo for about 2months now - overall I like the feel of it & I do think it has significantly helped to soften my skin & my pores have gotten smaller :) When I first started using my fofo I didn’t notice too much of a difference - however that being said a lot of us want to see instant results, which in most cases isn’t feasible. So for anyone out there skeptical, in my experience we have to be a little more patient, as annoying as it can be, & the results will follow. My *only* complaint would be the app for sure - at first (before the recent update) the app was super simple, not much to it. Not the most intriguing app, however it worked. After the update I was excited to see improvements etc. But for the first few days after the new update, the app would immediately crash every time I tried opening it :( Finally today, the app stopped crashing - BUT then when I went on to connect my phone to my fofo, it said “Seems you haven’t added any FOREO devices.” My account however was still logged in, so I’m just not quite sure how my (once connected) fofo is no longer appearing in my devices .. just pretty disappointed, because now my skin history & routine info is gone & I’ll have to start from the beginning again. ~BUT~ other than the app I really have no complaints with my foreo fofo, leaves my skin feeling softer than it has in a long time !!! :)))

2 years ago, Kastelopez

App Needs Work

The FOREO devices are great but the app is not. I didn’t know that you needed to register them on the app before using. The app gives the option to take a picture of the barcode to register but the camera is out of focus every time. I have multiple devices and found this to be the case every time. I double checked my camera lens and it’s not my camera. I like to play music on my phone when I’m doing self care and when I open the app my music will stop playing. Sometimes the app disconnects from my UFO and says I’m out of range when I have my phone in one hand and the device in the other. It’s inconvenient when I’m mid treatment. I like the option to manually change the color of LED light. The app gives you the option of choosing heating or cooling when using the UFO but it doesn’t let you pick the degree of hot or cold, it fluctuates on it’s own. It would be nice to be able to pick the degree you want it on. I really enjoy my devices but I would like to see improvements on the app.

6 years ago, brittany.nn

App Isn’t Syncing Anymore

I signed up for FabFitfun just to receive this product and while I do love the product itself, the app only worked for the first couple of weeks. It will not let me analyze my skin, which is recommended every 2 weeks by the app and is kept track of on the update. When I click on analyze, it jumps into my right cheek before I even have it on my face and then stops - doesn’t let me move on to the other 3 zones of my face. So now I am stuck with a skin routine that is 60+ days old. Furthermore, the product claims to be completely waterproof - says you can even use it in the shower, but after about a month mine stopped working. I assumed it was the batteries and procrastinated getting new ones because I didn’t have a tool small enough to open the base. When I finally did, however, it looked like water had gotten in it and the battery had leaked brown ooze everywhere. The new batteries have it running like new but my skin routine still won’t update so I’d honestly rather just turn the thing on and let it run instead of using the app.

3 years ago, nbmd1

It is a joke

So I had a prior FOREO Luna (original one) and worked great and lasted me 3 yrs then I lost it and bought the Luna 3 and after charging it for one night it would not turn on so I returned it and got another one and again it would not turn on after charging it. So I wised up and read the small print which said I need to download an app to turn on the device….unusual but I did. The app wanted my email and proof of purchase and where I bought it from (???) before I could register it after registering the app needed to locate my device before I could turn it on. But the app could not locate my device even after charging. I notice that there is a help icon I read it…no help there….there is a ‘chat with us’ icon and they answered very fast but gave me a long (5 steps) list of instructions including turning off my phone and restarting my phone and delegating the cache de-registering my device and registering it again etc…..ALL this so I can TURN ON A DEVICE YO WASH MY FACE!!! Really! Only buy if u want to be frustrated and have spam emails. RETURNING IT AND NEVER BUYING FOREO LUNA

6 years ago, yet, another glitch

Released app too soon

This app could have been a game changer in skin care if it wasn’t in beta when the product was launched. I have gotten the fofo to work up to a certain point and then it just repeats itself. Sadly, from reading blogs, etc., I’ve gotten further with it than most users. If I were to continue to follow the instructions on my iPhone, I’d still be washing my face, days later, with the cute little fofo. I haven’t been able to get it any further than to wash my nose! Please update the app if this product has hopes of selling. I can see that FFF was a beta testing group for the product, but feel we have a voice in numbers and I have yet to hear from anyone who has been able to complete the process for which this product was developed. Do not like to see ads for products to use when the app doesn’t get me far enough to see why I would need to buy them. I think the developers should concentrate on a working app before marketing add ons

6 years ago, NicolyM

Disappointed

I received the FOREO Luna Fofo in my FabFitFun box. I was excited about this product, partially because of the app. While I do like the Fofo, I do not like the app. It is confusing, doesn’t give clear instructions on what do and when. I did at least sync the Fofo with the app momentarily. I placed the sensors on the various parts of my face as directed, but never got the results/analysis of my face. Instead, I was told to clean my face after tapping start on the app. It did not explain that there would be a series of four vibrations with a moment in between each. I had to infer that each section of the vibration pattern was to be spent on one part of my face. After finishing the cleansing, I still did not see any type of analysis. I am honestly surprised FOREO did not get this fixed before the FabFitFun boxes went out. Part of the “sell” with this product was that it came with the app to analyze your skin. I feel like FOREO over-promised and under-delivered. If I were FabFitFun, I would be upset with FOREO and would think twice before including another FOREO products in any future boxes.

3 years ago, amsjams

So unimpressed

I wasn’t too keen on having to download an app to use my Bear, but am even more annoyed now. You’d think a required app for a $300 device would work, but first it wouldn’t find the device, then I tried later and I was able to pair it but the treatment didn’t work. I kept starting it and it would just sit there, not doing anything, the only option was to stop it. Opened and closed the app, same deal. By the time I finally got it to work the serum had completely dried on my face causing the device to drag as I pulled across my skin, not at all a great user experience for my first time attempting it. I suppose I also expected more treatments if I have to download an app just to use it. There’s just one 2 minute treatment. I may end up returning the Bear and going for a Nuface after all. Having the ability to use the device linked to any app, let alone an app that doesn’t work properly, is feeling more and more like a deal breaker

6 years ago, twinkie9413

In The Works

This is a brand new app for a brand new device - it’s not going to be perfect. It is frustrating to have to log in nearly every time I open the app, but once I’m in the app, I have no issues. In order for the app to register the device (after the initial connection the first time), the device needs to be on. I’m not sure why people are complaining about this as it’s pretty standard to have to turn devices on for Bluetooth to work. I am waiting for the customizable options, but as stated on Kickstarter dozens of times, it’s coming soon. They wanted to release the app ASAP so that initial Kickstarters could try it out. I don’t think a fair negative review can really be written for another few weeks when some big, expected updates get released. I can see a lot of potential with this app, and I’m excited for what’s to come!

4 years ago, varangeloff

Updated and Wonderful

I got my UFO this month (12/20) and I immediately wanted to try it. So I downloaded the app (older version) and the experience was disappointing - it was hard to navigate and not very intuitive. I even had to ask support how to add a new mask routine to my UFO. I’m pleased with the updated app and the changes made. No more scanning of barcodes (yay). It is much more easier to navigate, choose a mask routine and even add new devices. Great job on the update. I am still exploring but I believe the smart positioning of routines went away and I liked that. It allowed me to use my device without my phone being near by. But for all the other wonderful updates I think I can live without it.

6 years ago, KellsBells920

Poor “analysis” and needs work

I got the Fofo in my FabFitFun box and I’m very glad I did not buy this thing at full price. While it is a good idea IN THEORY, the execution leaves much to be desired. The diagnosis of my face changes from test to test (tested twice, immediately back to back and got scores that were 17 points apart), which shows that either scores mean nothing or the sensors are just a gimmick. Either way, this is totally worthless. The app should allow you to set your own routine. 10 seconds with a light vibration (that I cannot change) isn’t enough to clean my cheek to my chin. And it doesn’t even allow time to get your chin! So you’ve got an inadequate “routine” that you cannot change based on unreliable results, and the app doesn’t even explain the scores, additional suggestions, nothing. (Side note: The unit itself doesn’t really seem to clean my skin. My face wash doesn’t even foam up when using it. I’m going back to my Clarisonic.)

6 years ago, uhhhhme

Update to mandatory barcode scanning is NOT COOL!!

Listen, I appreciate the fact that I’m no longer dealing with the sign-in bug each time I use the app now but I’d take it back for what it’s like now! I’m a very reasonable person and I’ve never once written a bad review until now, honest. I also backed the crowdfunding as soon as I saw it months ago & am loving the mask experience despite the drawbacks, but if I’m going to support you I’d like the support in return. SO: I believe a product with such a hefty price tag needs to give the user the liberty to pick a mask in the app and just use it! No barcode scanning!! I will give you guys time to fix the issue (which wasn’t originally an issue, you had the freedom to skip the scan), but honestly if this remains an issue I’m going to do anything I can to deter others from buying the product, including but not limited to scathing reviews wherever I can post them. Sorry for resorting to threats, and thank you in advance if you do follow through!! Much love Foreo ♥️

10 months ago, Mr. Purple Monday

Is like downloading one of those old pirate software websites as an app

The app does what is supposed to do, sure, but not before exploiting every single opportunity to spam you with advertising. And is apparently useless if you are that person who don’t keep receipts of purchases. I’m not even logged in and I got 2 advertisements, one of them full screen with a timer. Then is all more, inspired by every single monetization scheme on the planet even if it doesn’t make sense. They keep banners with sale deadlines, advertisement first page, advertisement in between functionality, I’m afraid of even giving this app push notification access. I get it, the company needs to make money, perhaps they are struggling. But this is NOT the way. Fire your marketing and product people and focus on delivering delightful experiences. Feel free to sell things on the app, but make that a secondary thing. I want an app I can use to have a smart face cleaner, period.

6 years ago, Mistyfalls

Easy to use and really cool!

I just downloaded the app and used it very easily to analyze my skin two different times. I tried it the first time right after I washed me face and it said my skin’s age was one year older than I am and dry. I had only washed my face with a clarifying cleanser meant for acne, which I don’t use often. I did not use any moisturizer or toner. Then I put my rose water toner on and used my very hydrating night moisturizer. I then analyzed my face for a second time and received a much better report. My skin was balanced and my skin’s age was my actual age. I normally have oily skin and very little acne only around my cycle. I’m 36 years old and I’m very pleased with the Luna Fofo and the app! I did not encounter a single bug during my efforts and my face feels freakin amazing!!!

5 years ago, Lilo2310

Latest Update Fixed App Crashing Problem

So I updated to the most recent version after a week of experiencing only crashes from the app. At first, the app did get crashed again on me so I reinstalled it together with restarting the phone(power off and then on) and now it works wonderfully. I love the new layout so much and so thankful to be able to use my UFO again to try out these new exclusive masks besides the Day and Night ones. I am so amazed at how the customer service and app development teams are so quick at addressing my problem and be able to fix it without dragging the incident on and on. I have been with Foreo for so long and can’t wait what the company has to offer more in the future!

6 years ago, Sara b ciav

Does what it should!

It looks like most reviews on here are for the initial version, which has been updated a few times now. I just got my fofo in the summer fabfitfun box and downloaded and used the app. When connecting my device I noticed there wasn’t a way to refresh the app to look for it after I had tuned on the fofo, but if you go back a screen and hit connect again (after turning on discover mode on the device), it connected almost immediately. Same thing happened when I went to analyze my skin, but I knew to expect it this time! Tl;dr: Yes, the app has a few *minor* bugs but it’s a beta version and they’re easy to navigate around. The app and device both do what they’re supposed to do!

6 years ago, seattledean

Updates can make the app effortless and enjoyable

I just picked up the UFO this afternoon. After downloading the app, I went for the initial run with the mask that was included in the box. Get rid of the scanning of the barcode. There is a wheel with the different masks that are available for us to choose the mask that we want to use. Allow the user to just push the button that relates to the mask. Done. Simple. Also, as a male who takes care of his skin to the extent that I buy premium skin care and use good tools that make my skin care more effective (micro-needling, sonic currents, microdermabrasion) when setting up my profile, please ask if male or female and then have the image match the gender.

6 years ago, 一只咸鱼是的一只大咸鱼

You can do better! You need to do more!

To be fair the product itself works pretty well. However, I wish we can soon build our customized routines on the app, instead of using the pre-settled mode for each type of masks. For the current available masks (day & night), there is only red and green light used in the routine, and since the others are still on their way, I can’t even test if the blue light works or not. It would also help if in the count down page the app can give us some information about the routine, for example “heated up to 45C with ultrasonic and red light, to help your skin absorb products.” Also it is troublesome for me to use the app every time I want to use the device. I use them every morning and evening but the device is default to day mask routine. (Seriously, use a touchscreen phone after taking a shower or washing my face with wet fingers is so hard!) I wonder if I can set a default sequence so that I can use the app only when I need to adjust it (instead of every morning and evening!) I absolutely love Foreo and backed the kickstarter project right after I got the email. The device itself works so well by itself, so I expect the app to be just as good. Hope this review can help you guys to improve it.

6 years ago, S01100001

Absolutely Terrible App, Will Drive You Crazy!

Update: I’ve given up and just stopped using my FOREO UFO device. It’s just not worth the hassle. Of course that means I’ve stopped buying the masks as well. I received a generic response from the developer saying that they’re implementing feedback, but it’s too late. FOREO does not seem to be taking the app feedback seriously and will simply lose customers as a result: — It’s a shame because the products are great, but FOREO needs to get their money back from whoever they paid to build this crappy app. A few issues: - The barcode scanner is hard to use, really annoying to have to scan a barcode every time I want to use the device. Sometimes takes multiple tries. - The “soothing voice” and awful fake spa music cannot be turned off, and will literally drive you crazy if you use the device morning and night. - The app cannot be used in the background, so if you switch to another app the cycle stops. Essentially you are forced to do nothing but listen to a fake soothing voice and awful music for the entire cycle. Again, this will drive you crazy. I’m on the brink of just throwing the device away because it’s such a frustrating experience. FOREO, please fix this, it’s absolutely terrible. Ditch the soothing voice and music, build a proper app that actually works, and just keep it simple.

6 years ago, Hateinapppurchases

Great potential

I think the app and the premise of the product is great! The actual device works so well and I have already noticed a difference in my skin after 3 days. I wish there was a way to see the history of my skin and track my improvements. I also wish you can see your skin profile without having to have the FOREO on. I also think it would be great if once you have your skin profile you can access tips on how to treat your specific skin type (what products to use, routine to follow). I would also like to know what the sensors are sensing and how they come up with the skin age so you can specifically target problem areas. I think the potential of the app is there, but I think there are so many opportunities to improve. Love the product and am looking forward to (hopefully) a lot more enhancements on the app!

4 years ago, noahd92

Love the device. Hate the app

Please allow us to remove old devices from our list without having to connect to the device first. This is an easy fix from a coding perspective. It makes no sense that you have to connect to the device to remove it from the list of devices in the app. If people want to remove a device it’s probably because they don’t have it anymore. Also the find my device feature is essentially useless as it also requires you to connect to the device first by pressing and holding the button on the device and the device turns off pretty quickly after not using it. So if you don’t know where the device is chances are it’s off so it’s not going to connect. This is harder to fix so you should just remove this option. Like I said above I love the device but the app was obviously designed by someone who has no idea what they are doing. Fix it.

6 years ago, eeeelexa

Good concept but app needs work

This app has definitely improved since the first iteration, but it still has a ways to go. There’s not much to interact with in the app and there’s no way to get more information about the ratings FOREO is giving you. I would like to know what my “skin score” means and more about my skin type. In the first version of the app, it would give suggestions based on your skin type, such as “use two different moisturizers for combination skin”. I wish they would bring that feature back. It was also nice how you could activate the Luna Fofo within the app. I feel like now I have to turn my Luna Fofo off then back on again when it’s connected to the app to cleanse. Overall, the app looks nicer but it was more functional in the first version.

6 years ago, rubyscow

Fix the app

(five stars for the Product and how well it cleans, my star rating for the app is -5) When I first got this I could connect to my phone with no problem, several updates later and it takes forever to try to update, I’ve given up on trying to connect to the app. Also I wish it wouldn’t put my chin in the same cleaning “scan” as my cheeks, they are different areas and need to be treated as so. I also liked how it originally said the skin age in years instead of the -2years that it does now, (- 2 years from which age ?). I also wish I could see my data and profile with out having to be connected to the device all the time. There’s a profile tab for a reason why not store our data there so I can look at it as I please. As for the product itself I really enjoy it, and would like it better if the app wasn’t so difficult.

6 years ago, Dodo0812

stupid app

FOREO is letting go its reputation. I was a fan for years but this device+app combo frustrates me so much that I discourage anybody buying it. The device itself doesn’t outdo sheet masks for me so far in terms of instant effect. But this review is about the app- which is a joke. It doesn’t remember the device so you have to “scan” every time. You think you can bear the waiting because it’s the same for some other Bluetooth devices. No. It doesn’t keep your credentials so you have to log in at each use. For that 50% of the chance that you get into the main page before you curse and give up in the middle, the actual program acts like a timer that counts down 90 seconds. This reminds me of the dummy meaningless apps first-year programming students design for their projects. My last hope rests in the other functions that are “coming soon”.

6 years ago, Lakeside_lynn

App worked well

I was hesitate to download the app based on the reviews I read but I did since I already had the device and honestly, couldn’t figure out how to work it. The user guide was microscopic print so I couldn’t read it and there was little to no info on the website. I downloaded it and set up an account. Seems to work well. Took about a full minute to connect the device but that was all. Analyzed my face and provided results. I’m not sure how accurate but it will be fun to try again and see what results I get. I think they will improve as time goes on. Remember the app is only a few days old.

4 years ago, bitterbitting

Seriously who designed this app?

This doesn’t even deserve 1 star. It’s bad enough I have to use an app to start my device, but now you’ve updated the app with so many design elements that I can’t find the button to actually USE the device! What a useless update this is. You’re trying to sell me more products rather than letting me use the one I have and wish I hadn’t bought. No product is worth this hassle. Did no one in the meetings think, “hey maybe we should make it clear how to actually start the device?” If I hadn’t sunk so much money into this one, I’d be trashing it and now I’m stuck with an expensive paper weight cause it won’t work to wash my face, only massages. Guess I’ll use that at least to massage out the wrinkles of amazement at how stupid this redesign is.

6 years ago, miky97

Device stopped working

The first week or so after I got mine it was working great. But then it stopped working by pressing and holding the button so I would have to go through the app everyday, reconnect the device, and hit the start button on my phone (which was really just a drag but I still continued to use it). About a month later, with the recent app update, they removed the start button from the app completely. So now I just can’t turn the device on at all. I tried unscrewing the bottom (I was hoping to find a restart button but there isn’t one) replaced the batteries, still nothing. I am incredibly frustrated because this was not a cheap product. Before it broke though I absolutely loved it and my skin looked incredible.

3 years ago, NuniSnowden

This app is comically bad

At first it was fine. Nothing to write home about. A few weeks into using my Foreo Bear, the app suddenly switched the language to Portuguese. Before I get the customer service rep’s response—my phone’s settings are in English and have always been in English. If multiple people are having the same problem it is probably due to the app, not the phone’s settings. I’ve tried uninstalling the app, restarting my phone, and reinstalling the app—the language issue persists. I love foreo devices and I really wish they could get their software to work as well as their hardware. Especially when they expect the two to work in tandem. Update: It’s still bad. Now I can’t operate the device without the app…well, at least it’s in English.

4 years ago, 5blue lakes

Gimmick, not worth it

I so want to return this. First -the app does not work. It will not recognize the luna3, Bluetooth is on etc, all troubleshooting done, still won’t find device- so app technology is no good. Second, instructions are sketchy and minimal probably because it is such a gimmick. My fault for not checking better but it was advertised as a better product than the Clarisonic which has gone out of business. Since mine died, I used the coupon to get the luna3. So since the FOREO marketing used Clairsonic I assumed same technique; no so. I don’t even understand what the thing does. So thought I’d use it and my skin would tell me what it does but nay-nay; no difference but maybe I’m using it incorrectly, but who knows since the instructions are so minimal and sketchy, and I can’t get the app to talk to the unit. Basically junk.

6 years ago, KcMp1224

Love Product Hate App

The product is great, I received it in my FabFitFun box and I also happen to be an esthetician. I think things in the app could be more user-friendly. I wanted to go back and just quickly see what my routine had been set up as and it was a hassle to get back to that section. I had to really mess around with things to get back to the page my routine was on and honestly I can’t even remember how to do it anymore, so it will continue to be a guessing game. Please update this app and make it more clear cut, when I hit on my profile I should be able to easily go to my routine...

4 years ago, ylifactory

SO SLOW! Barely got my device registered

The app is horrible and I’m not exaggerating. It’s slow to the point where I thought I needed to troubleshoot my phone connectivity. I should have known when even downloading the app was a pain. So you can’t avoid using this app if you want to register your device, but outside of that I wouldn’t recommend it. EDIT TO RESPOND TO DEVELOPER: Unbelievable that you would respond that my WiFi needs to be stronger. Fun fact, due to my job, I actually have exceptionally strong WiFi in my home. I downloaded the app 2 days ago. Are you saying you did a full update in the past two days that addressed the bugginess, slowness, and broken pathways? Nice placing blame on your customer instead of going back to the drawing board. All of these reviews can’t be wrong, Nick.

6 years ago, marti_maraschino

Ehh

I was super excited when I found out I was getting one of the Fofo devices in my FFF box. I’ve never had a brush or additional device to help me wash my face so I was ready to give this a shot. With that being said the app doesn’t contribute much of anything to the experience. It saved my skin profile but it doesn’t really pick up my device. It says it’s synced via Bluetooth but when I hit “Cleanse” and “Start” in the app nothing happens. My device won’t even vibrate. I end up turning it off and having to do the whole thing over again. I basically just leave the app alone and just use the device on its own. Which defeats the purpose of there even being an app. Hopefully the devs of this app are paying attention to the reviews. Otherwise this whole thing is just pointless.

2 years ago, trishpizz

They want to sell your data

Let me use my device without your stupid app that’s just going to steal my info and sell it. This is so dumb. Why would I want an app to control a device to WASH MY FACE. If it was an optional feature that people could use if they wanted then that’s fine but the device is useless without it. The old versions were so much better and I really hope people stop buying this product until they change their ways. Before this ridiculous app it was an amazing product. Please listen to your customers who are telling you that you need to change this. Give people the option to use a button to turn it on. Have the app be an optional addition. I feel scammed quite honestly.

2 years ago, sosorryiboughtthis

DO NOT BUY!

I normally read countless reviews but I saw what highly respected department stores were carrying this device so I foolishly purchased it. Return policy is laughable because it has to be unopened. How on earth do you know if it works without opening it?? Oh course they know this and this is their escape from standing behind the brand. This app does not work at all and is way too frustrating to continue to struggle with. Please note that I have a high end iPhone so it’s not on my side. I wish I had never got sucked into this trap. I am going to pursue this issue with every consumer board advocate out there. May never get my money back but I hope I save someone else from falling in this pit of unscrupulous business practices.

2 years ago, Meeks4532

Returning the same day I got this garbage device

Do not purchase this! The app doesn’t work and you need it to use the device at all. I’ve honestly never seen a company shoot themselves in the foot like this and I would not have purchased if I knew this about the app first. I will never ever ever EVER buy another Foreo product again. It’s just created a lot of hassle and I will not even be able to wash my face with it once. Tried to register after jumping through 100 hoops on the app and it says ‘Not able to register this $200 device.’ Ok I added the $200 bit, but it is a $200 joke. Foreo whoever set this up to need an app should be fired. Anyway, off to return this piece of trash. Thanks got wasting my time.

6 years ago, kayleeric7

Poor connection

The app does not work that well and it definitely needs some updates soon. I love the fofo it’s self BUT the app does not work well with it. I click cleanse and my fofo doesn’t turn on, when I click the register for warranty button it doesn’t do anything. I got the product bc I loved how it scans your face, but when you first sign into your app it asks you what kind of skin you have and how old you are, like isn’t that what the sensors are supposed to tell me? So then when I did the sensors I got the same answers as the quiz I took so I feel like it just used my answers and didn’t actually do anything. Also, it is advertised to give you custom face care routines and it definitely does not. There need to be some major updates to this app

6 years ago, L.L.coolJ.

Useless App

The app is not interactive at all. I was able to get “readings” on my skin easily but then it doesn’t do anything with the info. It gave me a number rating out of 100 but didn’t explain how it got this number, what it means, or how to improve. After it goes through the steps, it does show an example of how you should use this on your face, but after that it’s pointless. The only thing I can find to do in the app is to complete the whole scanning process again. I don’t need to do that if I just completed it. The brush works ok & it does change vibration speeds after you scan your face with it but I don’t need an app to tell me how to use a vibrating object. Good thing I got this in my Fab Fit Fun box, otherwise I’d be mad at myself for buying it.

Description

You’re unique. So why should your skin be any different? Smarten up your skincare with FOREO For You and get gorgeous, glowy skin with any of your FOREO app connected devices. Download the app and step into the world of personalized skincare. Whether you’re looking to up your face mask game, get a better cleanse, enjoy guided massage treatments, or get your own individualized skin analysis, FOREO For You has you covered with its smart app-connected devices: - LUNA 4 Series - LUNA 3 - LUNA mini 3 - LUNA 3 PLUS - LUNA 3 MEN - UFO - UFO mini - LUNA fofo - Bear - Bear mini App Shop Take advantage of our latest feature - the app shop - by downloading the latest version of FOREO For You. Browse through our Bestsellers, LUNA’s, UFO’s, ISSA’s, and more, while keeping an eye out for great deals! Languages FOREO For You is available in 13 different languages (including voice segments), and the app is automatically displayed in the language you have set in your phone system settings. Languages currently available include: English, German, Spanish, French, Italian, Portuguese, Polish, Russian, Turkish, Japanese, Korean, Arabic, and Romanian. Requirements FOREO For You uses Bluetooth technology to pair up with your FOREO devices. Install the app on your smartphone and connect your device by following the simple in-app instructions We would love to hear from you! Send us any questions, comments or feedback you may have, and feel free to reach out to us via www.foreo.com/support/contact ——————————————————————————————————————————- Let's be friends! Facebook: https://www.facebook.com/FOREO Twitter: https://twitter.com/FOREO YouTube: https://www.youtube.com/user/FOREOskincare Instagram: https://www.instagram.com/foreo Pinterest: https://www.pinterest.com/FOREO Google+: https://plus.google.com/+Foreo Snapchat: foreo_official