Booking works great. The location detection won’t register me within 100m of a location despite standing in the lobby so the auto-checkin and auto pay feature doesn’t work for me. Really wanted this to work.
Hi. The app is really good. The reason it's 3 stars instead of 5 stars is because every time I open the app, I get the "Touchless experience is a few clicks away..." message. And then, I get the same message at the top right hand of the app. It could not be less user friendly. You built a good app. Why would you want this unnecessary annoyance to detract from that?
The app had me login again. No big deal so I logged in with my username and password and OMG it had me add all me information back in like I was a first time user. Then it made me deselect my location and all my lifestyle packages are gone. The fact that I purchased elite shots where gone. This isn’t the first time this has happened. Also when I do set up appointments, like after re-launching the app, all the appointments were gone that I had just created and it didn’t have me log in. This is a chronic issue where I make an appointment either the day before or the day of and the next time I open the app their gone. I do get some of the appointments sent to me in text so at least I have that and they have my appointments at the site. Please fix these issues this app is only worth it to actually set up appointments. Pretty much nothing else.
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