I was ok with the app even though I had to wait for an email to tell me that the person responded. But since I updated it when I hit the app it kicks my out of the whole app with a black screen and how having to use the website which is very inconvenient bc I’m not good with remembering my password and having to login everytime I get a message so please fix the glitch
This app deserves nothing less than 10 stars. I could complain or nitpick any app I use. I am surprised & even disappointed to read the reviews for this app does just that. This app lets our family and friends, whoever it is that is away from us on the outside keep very much in touch with loved ones and they have kept it very affordable and very way to use. This app could possibly be or has been a lifesaver to many people inside those jail walls and that is better and more than worth a very big thank you and show of appreciation. I know it means the world to me and to my loved one. We kept each other going and getting through hard times ileopeeeeethis app made the time apart don’t know so much more bearable to us both.
Everything is great, except you can’t purchase credits through app. You have to go online, which takes you through the same log in process so it doesn’t make sense.
Would be helpful if this app pop up in my notifications. Instead of having to open the app throughout the day to check and see if our love ones text. It would help with better communication to the inmates.
Took me a while before I figured out I could create an account only through the website (inmateinbox.com), and only after I did that could I log in to the app and use it. Wish the “home page” of the app gave those instructions. Also, I wish I could use PayPal to buy credits. I am unwilling to enter my credit card information onto a website for an app that has only a few dozen reviews. So I have to wait until my loved one has earned enough credits to read my message. I’m thinking I need to open a new credit card account to use only for this app - something pre-paid with a very low limit - until I grow to trust that my info. will be safe. I do receive notifications, so the earlier reviews that complained about that seem to no longer apply. Seems the app was built for android users, so some of the advertised functionality (eg, ability to use PayPal) does not yet apply to iOS users.
I don’t get my man’s message notifications until several hours later through email. Can we please get notifications to the phone? Also, it’s glitching way too much. Like the screen has a shortage can do anything.
My notifications never pops up. I have to constantly check my email to see if the inmate I am talking to have wrote me back. Please update this app, it really needs it!!
This app is pure garbage. Good luck attempting to create an account. The only screen I saw was email and password with no option at all for anything unless you forgot your username or password. Now there’s 12 mins of my time wasted that I’ll never get back.
Our “Inmate Inbox” Mobile app is free to download and will allow you to stay connected with your family and friends. Enjoy real time communications with your loved ones while on the go. Features Include: -Managing Account & Contacts List -Sending and Receiving Messages in Real-time -Sending Photos to Inmate (Delivered once approved by Jail Staff) Pricing: -Message cost and Photos cost will vary based on the Facility.
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