2 years ago, kwartist
Unreliable at times, overall ok
Positives are: it is fairly easy to log in to app, I can order refills and make appts w some, not all, providers, message my Dr. I can get updates on refills ready at pharmacy, see physical therapy exercises recommended, etc. Negatives are: occasionally app seems to be shut down at times I wish to use it, like late night hours, the app will shut off if I’m idle too long, I cannot add any documents to attach to messages, only photos I can attach- this is disappointing I cannot send my provider a document via KP. Org, I recently had to hand deliver to my providers office, as no other way to send her a test she had requested I complete and e- mail to her, often medications I actively take are dropped from my pharmacy list with NO explanation and I’m messaging my Dr for a refill, and medications I no longer take linger for years on my pharmacy list, both annoying, and I find the App tricky to use, hard to understand where to click to proceed, hard to predict when app may be offline then I use kp. Org to log on instead which can be a hassle. Could use some improvement , but basically works well for most things I need. Thanks.