The app WAS great but since I updated my phone when I try to log in it says “cookies are disabled in your browser” within the app. Hopefully developer can fix! 100% will update my review to 5 stars when fixed!
I just switched from Harvard Pilgrim to AllWays, and the app is already so much better! Cleaner, easy to use, intuitive, all info I need right there on my hands! Thanks!
Claims for 6 months and 12 aren’t working correctly. Not showing the entire amount of the claims. Only showing 9 of 32 claims for 6 months. 12 months only shows 9. It may be slow loading.
Mass General Brigham Health Plan members can easily manage their health care on the go with the Health Plan Member app. With the Health Plan Member app, you can: Track your cost sharing and claims • Check how close you are to meeting your deductible and out-of-pocket maximum • View the status of your claims and any cost sharing you owe View your plan information • Check your plan name, member ID number, and date your coverage started • Find out what your cost sharing will be for different services Access your digital member ID card • Access your member ID card anywhere you go • Print or download a copy to show your provider Search for providers and hospitals covered by your plan • Find urgent/emergency care, behavioral health providers, and more • Get directions and call providers • Estimate and compare costs for different services Find and select a primary care provider • Select and review your PCP • Change your PCP or find a new one online Easily review and submit your reimbursements • See what reimbursements are available to you • Submit your reimbursements directly in the app Easily contact Mass General Brigham Health Plan' customer support • Our Customer Support team is friendly and knowledgeable • They can help answer questions about your plan, in-network providers, and more To log in to the app, you must first create an account using your member ID number. You can find your member ID number on your Mass General Brigham Health Plan member ID card below your name.