This app doesn’t work, can’t login 90% of the time. It’s literally just an app for your id cards…. Why not just take a picture of your cards?! This app has not EOBs and doesn’t even show my dents card!!! The website has errors and bugs and NEVER works properly. Customer service is the absolute worst. Just die already Moda, you’re terrible at everything you do.
This app makes no sense. If you have a smartphone why wouldn't you just take a picture of your insurance card rather than go through this app just to see your card. Should be able to see EOB and other info. Useless app. Cannot even login anymore.
Is it because I live in a rural community? I don’t understand why we are not as important as a larger community. Technology today should be able to manage this situation. I’m pretty disappointed that Moda has not been able to make this happen for everyone on its plan.
Not only does the developer not provide any of the data and privacy usage data, this app is clearly just a webview wrapped in a little bit of native. It looks like it hasn’t been updated since iPhone 4 days. Moda should not put their name to this. It reflects poorly.
As soon as you click in a box, Subscriber field, the app scrolls up, the boxes disappear and you can't scroll anywhere to see them. This needs an immediate fix.
App won’t take the same login credentials as the mymoda website. Moda should provide iOS Wallet functionality instead of this ridiculous hack of a stand-alone app.
Please add the option to add card to Apple wallet. In general, this app is terrible. I pay $800 a month for insurance. Maybe invest some of your profits in a modern app?
This is the first communication I get from my new healthcare provider, and they think it’s totally reasonably to download and use an app that does NOTHING??? Really bad sign… 🙁
Another reviewer posed the question as to why someone would need this app, as opposed to taking a photo of the ID card. The app allows you to fax and email the card. Yes, you can email a photo. If you do not need to fax your card, then a photo may suffice.
The app was working fine until the big iOS update. If you're in the business of creating apps for smartphones, you absolutely knew the update was coming. And yet, after speaking with tech support just now, they have no idea when they'll get around to fixing the now useless app. They're too busy keeping the website up and running they say. Very disappointing.
No more keeping track of my insurance card ... in my wallet ... desk drawer ... or wherever! It's now on my iPhone that is with me everywhere I go! Welcome to the future!
This app is completely worthless. All it shows is a blank card. Moda members are better off to log into the mobile site on Safari and save the PDF of their cards into iBooks or their PDF app of choice.
I am that person that never reviews apps... For that I will apologize. This app has compelled me to type a few words. This app is worthless and serves zero purpose. Don't waste your time or memory.
I like it. This way I know my card is up to date. Just enter login credentials off your card, including 4 number PIN Code on back of primary account-holder’s card. Toggle green to “Save login info.” After that when, you open the app on your phone, just tap “Login” bar to view front of card. Swipe left to see back of card. Has both my card and my partner’s since we’re both covered by Moda through my employer. I usually do carry my card as well; but partner calls me occasionally when she can’t find her card at the doctor’s. She thinks I’m smart sometimes😄
As one of those who seems to lose wallets, cards, and important things on the regular, this app is incredibly useful. I can simply show my phone to my doctor's office when I don't have my insurance card on me (or use the app to email or fax the card info later on). In that sense, this app does EXACTLY what it sets out to do. NOTE: This app works only if your Moda Health card includes a mobile PIN code. (This is an option likely selected by your employer)
Thanks for downloading your Moda Health mobile ID card. Now you can: •See your card in real-time while on the go •Email or fax it to your doctor, hospital or pharmacy To access your Moda Health mobile ID card: •Download the app •Enter your ID number (found on the front of your ID card) •Enter your Mobile PIN code (found on the front of your ID card) Voilà! You are mobile. Questions? Please contact Moda Health Customer Service at 877-605-3229.