myBlue

Health & Fitness
Rating
2.3 (70)
Size
42.8 MB
Age rating
4+
Current version
5.0.0
Price
Free
Seller
Blue Cross & Blue Shield of Mississippi
Last update
7 months ago
Version OS
12.0 or later
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User Reviews for myBlue

2.27 out of 5
70 Ratings
4 months ago, Anon29273
“Ok” application
My main issue with the app is that 9/10 times, when I log on the app “freezes” and just says “hi” with no name. I have to click one of the tabs at the bottom in order to do anything. Also I think the app could go for a face lift. The UI is quite dated.
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1 year ago, Talon_King
All in on virtual is bad
So they have went all in on virtual. Now you cannot get a physical card anymore, just a piece of paper. They are pushing their cards to virtual. Only problem is your app does not work! Cannot create virtual card on wallet. App just crashes when you try. This has been a problem it seems for almost ONE YEAR! Here we are today and the app still crashes and does not work. You need to rethink your push into virtual if you cannot even provide an app that works. As customers, we deserve better!
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6 months ago, GizaDee
Works fine on iPhone 11
Number of reviews here saying that the app crashes and that they can’t save their ID card. I just installed it and wanted to say that it works just fine for me on my iPhone 11.
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1 year ago, msberk
Works now
Recent update fixed the crash with trying to add the card to apple wallet. App seems to work for what I need it for, though it’s still a bit rough around the edges. I appreciate the developers fixing the issue with the new iOS promptly.
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5 years ago, kratos86rp
New update works
I encountered the same issue like others with app version 4.0. New update 4.0.1 fixed those issues. I liked the quick turn around.
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1 year ago, Betty_wann
Apple Wallet - BCBS
The BCBS of MS app crashes every time I try to add my card to the apple wallet. So frustrating. Would be nice to have on my phone so that when I’m traveling I don’t have to take the physical card with me.
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5 years ago, shootscooter
Love the update
Great improvements and much more user-friendly than previous versions
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5 years ago, pguthr
Good improvements
Updated app is much more easier to navigate.
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5 years ago, scootlykins
Frustrated
App never works. Credentials work on mobile site, but never on the app. The times it has worked, in the past, you’re logged out for no reason. I use the fingerprint to get in. Why does it have to be reset over & over & over & over...
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5 years ago, Sir Fuffle
Fixed now
The app was broken briefly but the devs fixed it fast!
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5 years ago, ddkathome2
Not working
When I click on the ICON it comes up for 3 seconds and goes away. PLEASE FIX THIS PROBLEM. Other then that I love the APP when I can use it.
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3 years ago, KC#2001
Worthless
I downloaded this app hoping to link it with my fitness watch to get some type of credit like other insurance companies offer. This app is worthless! Offers no incentives I have the app.
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1 year ago, mccole79
App Crashes at Login
I updated my app with the most recent update and now it crashes every time I try to login. It worked fine for me before the update. Please fix asap!
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1 year ago, waaf rocked
Terrible
Can’t set up new user, had to use your website. Now the virtual card won’t create. Furthermore not being able to paste in the password is just dumb.
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2 months ago, YEET BOIS AND GRILLZ
You cant access the information
You can’t access you information, you can’t contact anyone, there is absolutely no support or use for this app.
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5 years ago, Lovie06
I would give it less than one if I could
I accidentally selected this app instead of the federal app and now I cannot delete it from my phone. It will only allow me to share the stupid thing.
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5 years ago, Voodoo1221
App crashes when I start it up
The latest version as of 1/4/19, always crashes when it starts up. The info says my device is compatible, but it just won’t work.
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2 years ago, Stoney R.
Apple Wallet Crash
Will NOT allow me to add card to Apple Wallet. Every time I attempt to, the app crashes. No developer support at all. When clicking the support link, it loops you back to the App Store.
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1 year ago, anelegantweapon
Apple Wallet Fail
BCBS, get this fixed. App crashes when adding ID card to Apple Wallet. Really annoying and makes your digital ID card nearly useless.
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2 years ago, deeptothetop
Apple wallet crashes
I can’t add my card to apple wallet. It crashes when I click “Add to Apple Wallet” button.
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2 years ago, BrettMoran
Apple Wallet Issue
Like mentioned below, app crashes when attempting to add ID card to wallet.
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6 years ago, Bobcat038
Can't log on
Can't log on changed password and not working. Would give zero stars but can't. The test app works fine.
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1 year ago, ndjbcubfixbibd
Can’t even recognize my ID number
Keep saying my ID number is invalid and I can’t register
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11 years ago, The STAZ
It's a good start
I can tell that the programmer worked hard on this app and it seems to be a good start. But the app has a few growing pains yet if it is going to survive. You can't input a password, but must wait on a temporary one by email. Then, you can't change it without getting a "Timed out" message. The app constantly times out and throws you back to the log in screen. Other details like what kind of service was performed by a doctor are not available. If you are like me, you get bills from some unknown doctor that read an X-ray or subbed for your regular doctor when he/she was out of town. This kind of mystery is not easily solved with the current app.
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5 years ago, BCBS user
Crashes every time I open it.
Every time I open the app with the new update, it crashes immediate.
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5 years ago, Ccsmith57c
Force close
Mine won’t even open. It force closes every time I click to open it.
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1 year ago, snokesjones
App crashes
App crashes every time I try to add my cards to my Apple wallet. Not helpful at all.
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5 years ago, mbtallent
New Update
The app worked fine before the update and now it won’t even launch. Not cool!
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5 years ago, ram6519
Crashes
App crashes whenever I try to open it.
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2 years ago, Eric the Ms fan
Crashes
Add to wallet button crashes app. iPhone 13 iOS 15.5
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1 year ago, silent_dog89
Gross
Cannot even login. Says server issues
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1 year ago, djcjfkdkskdn
App Crashes
The app crashes every time I’m on it
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4 years ago, Sheabalina
Garbage insurance garbage app
This app is as bad as the insurance. I have yet to be able to even log into it. 🙃
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5 years ago, Twn174479
Cnt even open
Since I updated I can’t even open!
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10 years ago, Jrogh
Unable to log in
I've used the app before and found it quite helpful but I recently re added it to my phone and I can't get logged in.
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7 years ago, PilotMcCrStep
Touch ID
The Touch ID is my favorite feature of the App. It allows me to login quickly when I need to access my ID card or other information. Another useful feature is the provider search. I can easily get directions to the doctors office by searching for them and selecting their address. This will open up maps and give me directions. The App makes it easy to read and keep track of my claims. The summary of claims is very useful as well.
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9 years ago, Fedduppppp
Horrible
If I could give this 1/2 a star I would! I was only able to login to MyBlue twice. And that was after several attempts. Now I cannot login at all. It only gives me the option to enter my user name, no option to enter password. And the two times I was able to log on it did not give me an option for my I D card, the SOLE purpose of this app! I called Blue Cross and the nice lady told me she could see my I D card on her computer. Great, so could I, does that mean I have to carry my computer with me to doctor appointments to show them my "virtual" I D card? Absolutely worthless since I cannot even log in.
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8 years ago, smr601
Easy and Useful
This app for MS members is wonderful! It's so easy to navigate plus everything you need is immediately available on the screen when you log in. It provides me with all information needed for myself and for my provider. I've never had any issues with this app.
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8 years ago, Judicialggtrrr
Possibly worst app ever
My plan (or maybe all plans now) require that I only use a virtual ID card which sounds nice except that app rarely functions long enough to show it to anyone. Of course ALL doctors office want to copy 'front and back' of the card and it isn't even possible to print or save the image other than a screenshot. Pretty terrible planning.
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9 years ago, Whughes511
Nicely done!
Simple and an easy way to get myBlue info. This app even contains a virtual image of my insurance card and coverage plan! Great stuff...just keep it up-to-date please...
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7 years ago, Prashanth S
User Friendly
User friendly application, easy to navigate and explore.
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8 years ago, Cuevas93
Blue cross, fix your dang issues
I finally got my account, I log in and it makes me do a "wellness journey" so I finish it because it doesn't let me close out of it and when I hit continue... "Server error has occurred" it's ridiculous. This application is suppose to make things easier. Instead it makes everything more complicated.
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11 years ago, Beachwriter601
Useful app - highly recommend
This app is super. Can see all my claims, have a virtual ID card on my iPhone and more. Hats off for developing this app. Much appreciated. Phil Hardwick
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7 years ago, Badatdesign
Great work
I think this app is getting better and really easy to use.
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8 years ago, Karate Rhodes
Still doesn't work
Don't bother wasting your time with this app. I downloaded this app years ago and then got rid of it because it wouldn't recognize my login and password, so jump forward to the present and no change, it doesn't even recognize the member ID that they gave me.
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9 years ago, Orangestarr05
This is for Mississippi
It would be helpful if the title of the app included the fact it's for Mississippi. A user could see right away whether or not this is for him.
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7 years ago, Ve_gap
Kerry
new updates are cool. I see the ratings as very useful feature to use.
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10 years ago, Jellicle88
Can't log in
I feel like this app has a lot if potential but I've never been able to get past the login page so I wouldn't know. I know that I'm using the correct credentials because I was able to log in to the bcbs website. Just can't log in to the app.
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8 years ago, App Reviewer 007
Useless - Abandoned App
The login server has been down since summer of 2015. They won't respond to emails and customer support is non existent. If you call BCBS your on hold for over an hour their actual website is also pretty horrible and difficult to negotiate.
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9 years ago, BinaryDawg2000
Great app
All the important information at your finger tips. Well done and works great.
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Description
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