The app provides a lot of really useful patient and hospital information. The only complaint I have is the Touch ID login function using iPhone occasionally stops working and I’m forced to use userid and password to login; the only way to fix this fault is to delete and reinstall the app, then login with userid and password to turn Touch ID on again. Super annoying.
This app used to work perfectly. I just got off the phone with billing who says I’m delinquent because I haven’t paid my bill. When I go into the app, there are no bills, and there are no statements, and there’s nothing indicating I owe any money. The woman on the customer service line said that anyone using an Apple device will not be able to open the documents in the app or on the web, you need to use a Windows device. That’s not helpful and it used to work. So how am I supposed to know that I owe a fee? Anyways, until it is fixed, this app will be getting one star from me. Date: June 2024
So very useful and intuitive to use. My only suggestion would be to add a simplified version with less data and buttons linked to most commonly used resources, I.e. messages, appointments, lab results. However this does not detract from my 5 star rating!
Logging in is a continual hassle. App does not remember the User Name or url, so using iOS keychain to easily get password does not work. Other than that, the rest of the app is useful and easy to use.
MyMoffitt Patient Portal app provides easy access to your Moffitt Patient Portal from your phone or tablet. Here you can view your latest health care information, request appointments, and engage with your healthcare team. You must first Sign up for a MyMoffitt Patient Portal account by visiting https://my.moffitt.org. Once you have an account, simply sign into mobile app with your username and password. With the MyMoffitt Patient Portal App you can: • Securely message your provider • Request to schedule and managing upcoming appointments • Accessing medical information including allergies, laboratory results, health issues, immunizations, medications and other health documents If you need assistance accessing your existing account, call 1-888-Moffitt or visit https://Moffitt.org/Patient-Portal/Support for support options. Personal health inquiries or concerns posted as comments in the Apple App Store cannot be addressed.
