3 years ago, J. Kaaren
Good program, but has some issues.
I am now going into my fifth week with Noom. I find it to be a good overall concept and I have learned many things about myself, and about nutrition, and human nature, but am I losing weight? Not much, but I do plan to stay with the program for at least another month. While I feel that the basic concept is sound, there are some issues that need adjusting. (1) The program’s daily lessons are centered around a working woman’s or man’s environment, i.e. office , co-workers, break room, etc. They don’t seem to realize that there are those of us who have left this part of our lives behind and moved on, or, there doesn’t seem to be any appropriate material for a stay-at-home mom or dad, or for any other younger, or older persons out of this working” category. This hard for me to follow. (2) They tout one-on-one attention, and, truly, you are given a food coach, assigned to a group, and given a group coach as well. However, I’m not sure that these coaches are not bots. Asked questions sometimes are not answered for 24-48 hours (and never on a weekend). When they are answered, they are impersonal and often do not apply to the real situation at hand. I do think that this customer service aspect could be improved, or, strike the personal touch from the app advertising. In short, is this a good program? Yes, but if you want quicker weight loss and personal attention, I would take my business to Weight Watchers.