I have had this GPS tracker for over a year now. It works great. The app interface shows you exactly where your dog is. We travel and do have to charge it more often because of that but the map shows where my dog is at all times. When we are home and in the zone….the unit goes weeks without needing to be charged. By the way my dog loves the ocean and our pool….the water resistance is great. Don’t hesitate to buy, plus now there is no subscription fee to use the tracking service. Fantastic!
Let’s start out by saying I am a employee of a vet hospital that a representative came out and pushed for us to sell their item. Myself and many of the staff members purchased trackers. I bought four. One for each of my dogs. I had reached out a few months ago about one of the trackers not showing the correct location of my dog. It still showed her in a safe zone, just not the correct safe zone. She goes to my parents house while I work and she showed all day at my house. I never heard back from the customer support email I sent. I ended up having to disconnect and reconnect it several times before it finally synched. It has been hit and miss trying to get this thing to synch in general. It still shows me my dog is in the wrong house at times. Now I have a coworkers dog who had this tracker on who went missing. Tracker still shows the dog is at home. Will not track the missing dog. The family was able to get through to Surepet who wasn’t able to offer any solution. I also tried to call surepet as one out of my 4 was showing once again my dog in the wrong location. I waited on hold over 30 minutes without a person answering. I decided to try a different route and call Merk (the company who owns surepet) veterinary line. I was able to get through to a person there, explained we had a missing dog with their tracker that was not tracking and another dog was wasn’t missing but was showing the wrong location, this rep also tried to reach out to surepet couldn’t get through, so she then reached out to her manager who never responded. I was told they would call me back. No return call was ever received. My dogs collar did finally show the correct location but not until after I synched it. What use is that if my dog is missing I cannot synch her tracker. Needles to say I will no longer be promoting this item that they made sound so amazing to us.
You can’t be with your dog 24/7, but what if you could get a more detailed picture of your pet’s health and wellbeing? The Sure Petcare-Animo app is used with the Animo Activity & Behaviour Monitor. Animo learns and interprets the unique activity and behaviour patterns of your dog and the Sure Petcare-Animo app can help you to spot subtle changes in your dog’s behaviour and activity over time, which may be the first signs of a health or behavioural problem. Noticing these changes early enables you to give your dog the care they need at the right time. Key Features The Sure Petcare-Animo app helps you to monitor the following aspects of your dog’s health and wellbeing: • Behaviour: The Sure Petcare-Animo app highlights significant increases in barking, scratching and shaking. More frequent instances of these behaviours could indicate problems such as fleas, skin allergies, ear infections or environmental factors causing stress. • Activity: Set and monitor daily activity and calorie burn goals for your dog and receive a notification when your favourite goal is met. View activity reports by day, week, month and year. • Sleep Quality: View your dog’s nightly sleep quality report, compare sleep quality over time and receive a notification if your dog’s sleep quality decreases. A poor night’s sleep can be an indication of stress, discomfort or illness. Customise your dog’s nightly sleep hours (5 hours minimum) for more accurate sleep quality monitoring. • Rest: See how much rest your dog gets during the day. • App access: Give access to friends, family and pet sitters so that they can sync Animo while you’re not around. Animo will sync with the Sure Petcare-Animo app whenever the app is open in the background on your mobile device and your dog’s Animo is within Bluetooth range of your mobile device. For more information about the Animo Activity & Behaviour Monitor visit www.surepetcare.com/animo. Supports Animo GPS
