It would be EXCEPTIONALLY handy to be able to put our insurance cards into the Apple Wallet. The current method to display the card is more cumbersome. Also, dark mode would be a lovely addition.

5 years ago, QHild

Love the new app

The login is much better, happy to see the finger print option. New site is slick and information I’m looking for is easily found. 100 times better than last version.

5 years ago, bdom34

clean and easy to use

Much better than the last version. Much cleaner and easier to use. I love the electronic EOB option and being able to access or reference anything I need at my fingertips.

5 years ago, Tresinnoctem

Battery Hog. DO NOT USE!!!

Installed on my iPhone yesterday. It drained my battery to 10% in 8 hours, when I usually only drain down to 80 or 90%. The Battery summary in Settings revealed that the app was running for the whole time, and using the bulk of the CPU and battery resources. It was accessing audio for 22 hours of the last 24, for some reason and the phone was nearly too hot to touch. Bad App. App deleted. iPhone running normally now.

5 years ago, blerzer

Love the new app

It is so much easier to log in with thumb print login. The NEW feature for EOBs makes it easier to identify the eob I am looking for on the site. Easier to understand my benefit information! Great job Wellmark!

4 years ago, 123wally123

Everything at my fingertips!

Very easy to use, everything I need at a glance to see how claims are progressing and to look up any providers I’m interested in.

2 years ago, S.E. CinD

Can’t log in

Not sure what’s going on, I haven’t been able to log in for going in two weeks! And tech support is always such a long hold! Can they fix the update that is preventing from logging in and checking balances, or doing anything at this point

1 year ago, BeachBound13

Awful Update

This new update is terrible! I do not see the same claims on here that I can see on the website. The app is missing claims. The amount and details of the claims pending has totally disappeared. An update that gives me even less insight into my healthcare. Hmmm…seems pretty on par for Wellmark customer service.

2 years ago, DubuqueFan

Apple wallet?

Can’t figure out a way to add my ID card to Apple wallet via this app. ???

1 year ago, BuddhistAngel

Can’t log in

Latest update removed the ability to use thumbprint identification to log in. Resetting a password doesn’t seem to be working either. So now I can’t log in.

4 months ago, Annie In Fate

It is not working at all today

I have tried several times today to log in and it says wrong ID or password though it’s not wrong.

4 years ago, bvorwerk

Decent app if it would let me log in

When I can actually use the app, it’s great. Problem is, I can never access my own account. RIP

3 years ago, endofpatience

Rate app

Terrible. Not up to date on claims, etc. Computer geeks running the app should get off Facebook, etc. and get to work improving the speed and readability of the app (for non-geek readers).

2 years ago, JustinOmaha

“Please Wait...”

My summary of this app and their website is: Please Wait....................................................... Sorry, we encountered an error. Call us during inconvenient hours.

6 years ago, spencerbieri

Fine app

This app is fine. It does what it's supposed to do, but it's missing key features: Touch ID and Apple Wallet integration.

10 years ago, HuffGirl4

Love it!

I don't use the app that often, but when I do I can easily find the information I need. I use it most often to find my children's doctors' contact information to schedule an appointment or fill in forms for school and sports. I also use it to check my flex spending account balance and how many chiropractor appointments I have left in my benefits. I love it!

12 years ago, Brent Huffman

Convenient access to my network.

I love this app. Now I have direct access to my network. I especially like that I'll be able to find a hospital or physician while out of town visiting my in-laws! Now I have one less thing to worry about. Thank you Wellmark!

5 years ago, RickdSD

Pathetic app. Improve it or just take it down.

Constantly getting logged out while moving between pages. Little function. Can I pay my bill via this app? Not as far as I can tell. Touch ID for login? Nope. If every function requires going to the full website just send everyone directly there. Can’t even store my ID card in my iOS wallet? You can do better. Maybe start with the Anthem BCBS app and go from there.

6 years ago, jdeg83

Good app

Overall this is a good app for those with health insurance from Wellmark. The only additions that would improve it would be Touch ID login and the ability to add your ID card to Apple wallet. Would love to see those added in a future update.

10 years ago, LN3741

Can't Log In

Can log into the web site fine. When I try to log into app it says "check internet connection or try again later". Internet connection is fine. Tried many more times, nothing. Called tech support and they recommended deleting app and try again. I did that, same thing happens. I'm sure it's a great app. Just can't get in. Anyone else having this issue?

11 years ago, Kurt M B

A useless app

My company has locations nationwide but this app won't search outside of Iowa and won't show anything near me. My company's health plan is not listed on the available plans even though a personalized mailing indicated this app would be useful to me. Why is this app so limited? Wait until it's finished before advertising it!

7 years ago, Jafulton

Better

It's getting better. Wish they would add Touch ID as a log in option.

6 years ago, jfleckband

Poor quality

No options for saving login name or enabling Touch ID. This app is no better than browser access and in many ways worse, the session expires w/in 30 seconds if you go to the messaging area of the app and then back to claims area.

6 years ago, nevettedoc

Garbage.

App is terrible to use. Simple looking interface, but will constantly log me out within 2-3 minutes of me logging in. Will not load pages and tabs, so when trying to scroll nothing will show.

8 years ago, yolc

No way to save the login data

It is such a pain to have to log in each time. This includes moving around in the app to one of the other 8 menu options other than mywellmark.

5 years ago, kjwinni

This could be a much better app

Would be better app if we could log in with a fingerprint. The app continually logs me out if I go to different menu items. Please fix!

5 years ago, j50024

Useless

Your app is absolutely useless. Crashes all the time, doesn’t tell me anything, doesn’t even match up with what’s on my account! Come in get it together and hire someone to fix your stuff!!!!

5 years ago, StewThompson2

Not well designed

No better than a mobile site. But a mobile site would save your login. This app is basically a shell for mobile pages. They need to redevelop it to be a native app and include Touch/FaceID.

5 years ago, lpsbw

Touch ID > PLEASE ADD

If Touch ID was added it would be a big improvement. All my other similar apps have this feature and I LOVE IT! (ʘ‿ʘ)

6 years ago, Fred Roterwetsegelnoggin

It works sort of

Not a great app by any means. You are better off getting online on a web browser to view your benefits.

7 years ago, Benjamin Sondelski

cumbersome

Please enable TouchID for login and Apple Wallet to store ID card. Then this would be a really handy app.

8 years ago, jwpolley

It is just their website

This is just the Wellmark web site wrapped into an application. Because they made it into an application, you can't use password managers, like 1Password, or the Keychain to enter your login credentials.

11 years ago, jlebhu93

Not was I thought!

This is not the app I thought it was going to be! You can not check a claim or see pending claims. You can't even contact your agent. Two thumbs down.

8 years ago, Jesy51

Not working

I keep getting a server error when trying to login. What I pay for insurance you'd think they could afford an app that works.

7 years ago, randeeb6052

Garbage

Just loads and loads and lots ads and loads. Will not bring up any information, not even your account number. It's garbage. Totally useless

5 years ago, Scotchbutter

Wicked poor app

Logs you out constantly. Forget about accessing info without taking up your evening. Very limited info found.

7 years ago, DSMUser

Absolutely Useless

Worst app I have ever used. Loads and loads and never finishes. Don't download it, it is a waste of time. Embarrassing how terrible it is.

7 years ago, Regenbogen7

Area

Doesn't let you search for doctors in other parts of the country. Very unhelpful. Not everyone lives in Iowa or South Dakota.

7 years ago, Rondaroodle

Useless

Just crashes, doesn't even open now. Utterly useless.

8 years ago, John_B

Updated Analytics?

Updated analytics? Your only update is to collect analytics on your users?

9 years ago, Win85

Not functional

It will not log me in.

7 years ago, 1jb1965

Wellmark app

Very glitchy. Just like their services.

6 years ago, MilaP

Logs Me Out Everytime I Click My Wellmark

Unacceptable

5 years ago, corndogstreetpatrol

Terrible app

The app has frequent scrolling and font size problems rendering the app useless. There is option to save username or password yet alone use the Touch ID. It hasn’t been updated in a year.

Description

Health insurance — at your fingertips. Get easy, on-the-go access to tools, resources and insights that help you manage health care spending and live a healthier life with the new Wellmark mobile app. SAFE AND SECURE To see your claims, coverage, digital member ID card and other information related to your health insurance, you must sign in or register for myWellmark®. This keeps your personal information safe. KEEP TABS ON CLAIMS AND SPENDING • Estimate your cost of care for procedures and services before you go • View detailed claims information, including cost breakdown and status tracker • See how close you are to meeting your deductible and out-of-pocket maximums • Determine potential copay or coinsurance costs for in- and out-of-network services KNOW YOUR COVERAGE INSIDE AND OUT • From preventive care to emergency services, browse an extensive range of benefits • See exactly what types of services or drugs are covered by your plan • Keep track of which medical services you've used, which services your plan allows and how many services you have left for the current benefit period GET MORE OF THE INFORMATION YOU NEED • Find the closest in-network doctor or facility, and get driving directions • Get health answers over the phone with one tap of a finger • View and email your mobile ID card for easy, on-the-go access • No need to remember your password — simply log in securely using fingerprint or facial recognition technology* THE WELLMARK APP IS ALWAYS IMPROVING This isn’t the end of our work in making health insurance less complex — it’s the beginning. Keep an eye out for many new app updates and features. *If supported by your mobile device. Data charges may apply from your wireless carrier. Continued use of GPS running in the background can dramatically decrease battery life. Wellmark Blue Cross and Blue Shield of Iowa, Wellmark Health Plan of Iowa, Inc., Wellmark Blue Cross and Blue Shield of South Dakota, and Wellmark Administrators, Inc. are independent licensees of the Blue Cross and Blue Shield Association.