I’ve had a few bugs with this app but normally signing out and signing back in fixes them. However, I have found a bug that isn’t able to be fixed by signing back in. Every time I want to view my saved lists (which is a lot of lists of books I want to read) I can’t scroll all the way to the bottom. Every time I try it will kick me out of the app after a certain amount of books. I have probably over 50 saved lists and I cant see past the first 10. Please please fix this!!
This app frustrates me regularly. Adding books to lists often backfires. The book covers are so blurry. Too many books have “no preview available,” so of course those don’t show up on my lists…Which leaves a blank spot on my list, which I can’t choose even if I know what is supposed to be there. It looks so much uglier than our last app, and works so much more poorly. Sometimes it brings me to tears out of frustration.
I love that I can renew things at home, search through the catalog and make hold requests, and see what’s due soon. This is great to manage my card and my kids’ cards all at once. I love that we can search our current check outs. I would love to be able to search by series or author though. Sometimes I don’t know the title. Also, a way to search recent check outs would be amazing, but I don’t know if it’s possible. Thanks for such a great library system and making it easily accessible at home.
It Needs To Be Face ID Capable Or Keep Me Logged In
In this day and age of 2024, the app needs to either keep us signed in or be Face ID enabled. It’s not always easy access to my library card in order to sign in.
This is one of the better designed apps I've ever used. A lot of little touches are present that show a lot of thought went into the design. The search results list shows copies available of each item so you never have to leave the search page if nothing is available. You can scan ISBN bar codes to see if the library has something. Renewing an item took less than half a second. You scan use it to scan your library card (if they added a Passbook function that would be fantastic). You can even have multiple users in the same app (multiple library cards). And this is after my initial 30 second usage of the app, I'm sure there are niceties that I haven't discovered yet. Just phenomenal, kudos to all who are involved.
I have had this app for about a month now. This works so much better than the website. It's great to stay logged in and see at a glance which books you have out and when they are due. The added benefit for me is that the location and hours with number allow me to call my mom, a floater, with out having to search hard for the phone number! I've used the search several times, looks simple and easy. I have yet to be disappointed. If I find something I'll edit this.
The app no longer allow you to scan book bar codes and look it up in ACPL and place a hold or put on a reading list. The large graphics in the search screen are useless and make incorrect assumptions as to how users interact with the app when searching for titles.
I use this app and the digital libraries, like hoopla and overdrive, more than I interface with the brick and mortar. I truly appreciate the access you all have given us. I feel I have endless resources. The only issue I run into is when a pop up appears that asks for me to choose between multiple answers. The text color and the background of the color are both the same shade of grey lol I’m literally selecting options in the blind. Please fix for a higher rating, and thanks for providing quality resources to the our community!
This app is exactly what I've been waiting for! It makes a great library system even better! It's easy to perform searches, holds, renewals, and late charge payments. It's also simple to find the closest libraries and check their hours. The only additions I request are organizable searches and the ability to request the ordering of new books and materials. It's a long shot, but being able to scan my phone for parking validation would also be excellent. Great job ACPL!
Edit: I uninstalled my original 4.22 version and reinstalled it and regained former functionality. I’m able to check on my materials, renew, and place holds again. This makes me so happy. Changing my review. With older versions of this app I could place holds and renew materials. This version won’t even pull up the what materials I have checked out or allow me to place a hold or renew. It either needs to be rolled back to a previous version or rewritten completely. I used to love this app.
I envy those who rated this monstrosity two stars. To have a two-star experience would be nirvana at this point. Why? Because a two-star experience would suggest that this complete failure of an app actually works. I have an app, I can verify that I see the icon - and the icon even opens! That is the extent of this app’s functionality. I cannot navigate. I cannot create an account. I have deleted and reinstalled after their supposed fixes. All for naught. This app controls my ACPL experience. It tells me when my books are due and when holds are ready. I use it to reserve books, research books, find books, check out books. Well, i used to until the roll out of this “superior” platform.
The ACPL app is streamlined, so it's easy to navigate and fast. I can check when items are due and renew them within seconds. I can search the catalog and place holds almost as quickly. I can set the app to send push notifications to my phone, letting me know when an item is due soon or ready for me to pick up. It also has library hours and events schedules, which are easy to view by branch.
This is the most worthless App that I have ever seen! I attempted to renew books that I had checked out. It showed that the books were successfully renewed. I refuse to pay late fees that have resulted from the use of this worthless and ineffective technology. It now is not letting me review my account details, such as check outs or holds. I loved the old App. It was easy to use and sent me updated notifications on due dates and holds that were available for pick up. What does this App do besides take up memory on my devices that could be better utilized by a functioning App? If it isn’t broke don’t fix it! Improvement my *ss! Worthless!!!!!
I really like this app. It's not glitchy. It doesn't crash. IT'S PERFECT! I love how easy everything is and how fast it works! I won't have to go on Safari anymore, which had a few problems. This app allows me to renew and place holds and even use as a library card all by pressing a few buttons!!! I love this app and want to tell the person who made it "good job". I recommend this app. A lot.
This is what apps are supposed to be. This is so functional without a bunch of unnecessary extras that take away from the experience. If you ever use the ACPL website, you will love this. It is so easy to use. I love the reminders. I love how easy it is to renew titles. I love how easy it is to search-- and then place holds. This just works so well. Thank you ACPL for making this available.
I have (had) a list of over 90 books that I wanted to read, and when I went to check it today...it was gone, disappeared, vanished! Apparently, one of the last updated did a number on this feature, as I can’t even create a new list to add books to. I am sick over this! I will never be able to recall all of the books on that list. So frustrating!
This app is fantastic!! It's so much easier to use than the library website - everything I need, from search function to due date reminders, is right here at my fingertips. Thank you so much for this, I will use it happily from now on! :)
What a disappointment. The former version always worked. I have tried for days deleting and reloading the new version. It will not log me in. Update: after many days of trying, it is finally working and so far appears to work as great as the previous incarnation.
I love how easy this app is to use especially for renewals and placing holds. It's even easier to navigate than the ACPL's main website. Great for on the go when someone tells you, "you really need to read this book".
I’ve reset my password a half dozen times but I can’t place holds, can’t log in reliably, and have no idea when my books are due. I’m trying to be patient but I’m frustrated. Fortunately I can still look up items and see events, so it does have some functionality.
This app is very easy to use. It is so handy to be able to check out without a card; search for and put a hold books; as well as renew materials, all on my phone. Love it.
The app disappears from my home screen as soon as it downloads, but I still have to update it. Is that an issue with the app or my device? Other than that, the app works fine.
This app is not only really attractive, but easy to navigate. Featuring events for the different branches is a smart option. This app is much preferred over the web based search. Yay to ACPL for such a functional app.
I used this app all the time. Very convenient. This week, after the update, everything is broken. You cannot access your account or update settings. It's now a basic search tool for the library / electronic card catalog. I will amend my rating when the app is properly working again.
Seriously. This latest update is atrocious. You had a perfectly working app and replaced it with whatever this is. It literally has no functionality besides to look at the calendar of the library. I hope that the ACPL system is able to get their money back from the developer that proposed this as a final product.
Please bring back the functionality that showed how many renewals remain for a checkout. Myself and other parents relied on that information to get our kids to finish up their reading and find their books before a checkout was not renewable. Please bring this back.
I absolutely love this app!! It is very convenient..I can place holds, renew, pay my fines & use the barcode if I forget to bring my library card..amazing! Thank you!!!❤
I use the library A LOT and this app is an absolute godsend! It is simple and efficient and is exactly what I never knew I always needed. Well done ACPL, well done.
I wish you would have stuck with the old app. The new one you can’t see how many renews you have before the item needs to be returned. When you go to look to see if you have a book it gives different locations but can’t see if it’s available or not.
This mobile app is really tops. Easy to use and stylish too. I've been waiting for something like this for years, and its here and it's awesome. I'd like to give the designer a hug.
This app used to be amazing and very useful before they made adjustments to it. Now, the app does not allow me to place holds. Terrible app now and very frustrating! I hope that they make it usable again
Newest version of this app was issued Oct 6, 2017. It hangs on the update command and just twirls. Can not use this app. Please fix. It’s a great app when it works.
I loved having reminders for materials that were due. Now the apps only purpose is taking up memory. Maybe they dumbed down the app because they were losing revenue from people becoming more efficient at returning materials.
Access essential library services from your mobile device! Features: - Catalog: Search the entire ACPL catalog, including digtial resources - Account: Renew your materials, place and cancel holds, and view and pay your fines. - E-Resources: Manage your digital checkouts. Read eBooks and listen to audiobooks directly from the app. - Notifications: Receive push notifications for checkout due dates and hold availability. - Library Events – Search or browse library events, and add reminders to your device calendar. - Lists - Create lists of library material. Search and follow lists created by other users. - Locations – Easily locate branch nearest to your current location and view hours and contact information. - Barcode – Check out at self-checkout machines using your device.
