I love how the app has videos of your assigned exercises. The quality of the videos is excellent. Instructions are also written out clearly if you prefer it in writing. The timer works, but not as expected. You can start it and stop it nothing else. I’d like to be able to set the time for a specific number of minutes with an alarm when it’s done. I’m using my Apple Watch or phone as a time instead. Other than this development request, app works great!
Yet, another app that wasn’t ready for prime time before released to the innocent, albeit not always tech savvy, public. Right from the beginning there were problems. Setting up was a mess and because of that, apparently, two accounts were set up at once. Once that was discovered and the developers tried to fix it, at least I was able to get into the app to get my exercises and actually use it. From there I’ve had on going problems. Example; On the app I set the time I would like to receive a notification whether I have completed my exercise program. Despite both myself and the Airrosti Doctor having both set the time for me to receive the prompt at “9:00am”, it arrives at the ODD time of 7:02pm! We’ve reset it several times and it still comes at 7:02pm! It seems that everyone has given up getting the app to run smoothly, including myself. As long as I can see my exercise program and do it, I’m fine.
Whenever I have an issue with my back. I know where to go and know that I will soon be feeling better. I have a back injury that had me in pain for years. Dr I went too told me the only way my back pain would go away was if I was born again and my weight didn’t help. At that point and time, I wasn’t carrying as many pounds as I do now. I went to Airrosti and on the first day i walked out pain free. That was in 2020. My back tends to need a bit of help every 2 years lol. I have been there 2022 and now 2024. I go for a couple of visits and I am ready to go. Highly, Highly recommend. By the way. Dr Kayla Gonzales and Raul are the best!
Dr. Kulcak is an amazing person and very knowledgeable as well as very patient with you!! She understands your progress in your own exercises that she instructs you about the importance of them as well as how it will help your situation. I highly recommend her hands down the best dr. My progress from day one to now 7th session has truly improved my pain by 50-60%. The exercises are super simple to do and it doesn’t take long to do. Literally quicker than you realize. Thank you Dr. Kulcak I appreciate your help!!
Love Claire and Dt Matthy. Dr. Matthy really understands the body muscles and how they work and I felt so much better even after the first time and I couldn’t even move my arm out or up. Claire worked with the PT and gave me my homework until my next appt. I did not know about Airossti until mt daughter in law took my granddaughter to a Dr in Southlake.. and it’s not up for everything you actually do get better and don’t have to go back after three or four times depending on your pain level
It is beyond frustrating that the medical history questions have to be answered for each appointment. I completely understand needing to answer new questions related to the injury being treated, but the medical history should be saved. There’s a question relating to how many pregnancies and how many live births - for mothers who have lost children, it’s completely unnecessary for them to have to answer that question multiple times and it can be painful to do so. I personally don’t like having to disclose my breast cancer at every visit. Give the option to review and edit medical history, not fill it out from scratch every single visit.
I don’t know why I need something like this reminding me to do my exercises, but having an accountability makes me motivated to complete mine everyday. Love the timer aspect. The only thing that would make this better is if I could click the button twice to ensure I complete them twice a day. Nothing else out there makes changing appointments this easy, being able to communicate directly with my practitioner, and directions clearly shown.
I’m thoroughly enjoying this physical therapy program. I’ve been enrolled for 2 weeks and already experience less pain in my right hip and right hamstring. Dr Chan and Jordan are very personable and knowledgeable, as well as caring about my improvement with my pain management and experience. I recommend AIRROSTI services to anyone dealing with chronic pain in their muscular/ skeletal system, and have not gotten relief from other sources, like pain meds, shots, Physical Therapy. Try AIRROSTI first.
The app is very good! Allows you to check off your exercises and provides video instruction and the opportunity for feedback. Since the exercises are done twice a day, it would be nice to have a reset button to start the second round. It’s inconvenient to have to reset each exercise individually. Also, make the timer a countdown with a notification at the end. Currently, it just runs forward like a stopwatch instead of a timer.
Not only do I love my local Airrosti team, the app is on point. I’m a reasonably aged guy, so I feel best supported having my hands in both worlds, traditional and digital. I schedule my up coming PT at the office and use the app for my exercises daily. It’s a great way to stay organized, track my daily movements make sure I’m doing them right, and stay in contact with my therapy team. Well done so far. One of the most effective medical apps out there.
If you are hurting from an ache or pain, let Dr. Le assess you. No unneeded expenses or test!!! he is a straight shooter. He is wise, super intelligent about athletics, knows the anatomy superbly. I trust him with my child and with every aspect of my health. I’m a runner. I work out several times a week and I’m in my upper 60s. I am pretty healthy. I don’t get injured very often, but over the last 7 years he is the only doctor I have trusted to keep me exercising. He and his PT person, Ashley are an amazing team.
As a patient, i find this app to be very user friendly. Navigation is simple, appointment reminders are always on the home page, and I can reach out to my Dr directly… but my favorite part is the exercises section. My daily exercises are uploaded each day with videos and I can check them off as I go. It makes it so easy to be paper free in this regard: I don’t have to make notes, or try to memorize the home PT I was given, or keep a stack of loose papers from getting messed up; and it helps me keep track with what I need to do every day… which helps ensure my home exercises are truly making the difference they need to between appointments. +++ I LOVE Airrosti!! Dr Quianna Jackson is just 🙌🤩💗 and Daniel did a fantastic job. showing me how to optimize my home PT!!!
The app is very helpful and the therapists were all great on sending and replying to messages through the app. It was very easy to schedule and cancel appointments also. The exercises were good and it was helpful with the timer for them! I just wish it would have allowed to show completion for each set since all of them were supposed to be done twice a day and one even 3 times. But overall it was a very good app!
I had excruciating back pain when I started therapy at Airrosti. Within a few treatments my pain level was reduced and I felt better. Dr. Story and Mike are great! I sincerely appreciate their professionalism. Dr. Story takes the time to explain the procedure and what I can expect. His focus is to ensure the treatments are successfully executed so that pain is alleviated. Mike’s emphasis is on the recommended exercises that will help with recovery. Thanks to Airrosti I feel so much better!
I opened the app for a simple reason… To check the date and time of my next appointment. And the first thing I see is an orange login screen, saying I must login. But when I click the button to login, it takes me to the login for only a second, but then goes back to the orange screen. Effectively it’s not letting me login. This has happened to me before, and quite honestly it seems like I almost have problems every time I get on this app. I’m usually not going to complain, but I really do not ever look forward to using the app.
I genuinely am enjoying the lower pain and discomfort levels in my hips and back due to third trimester pregnancy. Will definitely be coming back to Airrosti, as Doctor Young has a gifted touch and a gentle bedside manner, and is a fun conversationalist! The app is the perfect compliment to my weekly deep tissue chiropractic care. I can follow along with my exercises as prescribed and easily mark them off. I can also make future appointments and contact Dr. Young personally.
I really like that you can manage your appointment, see all the exercises that they’ve assigned to you including videos to do the exercises, and all the other details. But occasionally it is glitchy. For example, when you login it keeps popping up that you have to login, but it won’t allow you to see the screen where you actually login.
This app makes it so easy to follow the exercises and to ask any questions all from the app, even down to the details of having a built in timer, I have been a patient of airrosti for many years and they are the only place that has been able to help me heal my aches and pains as they occur from enjoying and living life to the full, I love Airrosti!
Excellent descriptions and videos. Three minor areas of improvement 1/ when exercises are required twice a day it would be better if the tool knew this and stepped you through the second set as it does the first rather than being all manual. 2/ timers do not always work 3/ txting back to Therapist is a great asset, allowing a pic to also be txt’d could be helpful.
I’ve been in pain most of my adult life with my back going out more and more frequently. This last time I was down to the floor on my hands and knees and needed crutches to get around for a few days couldn’t take it anymore. Went to my first a rusty two weeks ago I’m 1000 times better. Disappointed I put this off so long
My therapist is very good and when I had a setback, she reevaluated my symptoms and narrowed it down. Now I’m getting a different set of exercises and hoping for even more improvement than before. The problem has been resolved and I’m thrilled! I’ve tried other therapy that didn’t fix the issue. This place and Dr. Robinson are miracle workers!
Absolutely wonderful! Patient, kind, understanding, listens and gave me everything I needed. I’m hurting doing the exercises but I know that “no pain, no gain.” Brittney advises doing them at my own pace and stop if it hurts to much. Never heard of Airrosti before being referred by my primary doctor. I’m glad I went. I know that this is going to be a process, but I’m confident that I’m getting the help I need! Thanks Brittney!!
I’ve used many exercise and stretching apps before, but this is my new standard. It solves issues with reading to understand moves and shows each step instead. I enjoy the relevance of what shows. Better still, it breaks down each movement to make it easier to follow.
The app tells me sometimes that I can’t schedule an appt. through it. Also, it takes a long time to load between exercises when you’re watching the videos. Also, I’ll get notified to fill out intake forms and then I can’t find them in the app or they’re not there. In general I don’t think the messaging feature is very good either. There are old messages and appts. And stuff that are confusing. Other than that it’s a slick app and good to have the exercise videos.
I appreciate being able to have all my exercises in one place. It helps me stay on track of everything. However, this app can be very slow and often is pretty glitchy today. I was trying to cancel my final appointment which my provider told me if I didn’t need it, I could do, and it keeps telling me that there is an error loading appointment so I’m unable to cancel on the app.
This app is a great addition to your doctors and therapist brain. It keeps you on track daily with a record of your exercises. It also gives you lots of different variations to each exercise. The app allows you to stay in contact with your doctor and therapist as well, as giving you appointment reminders.
The registration and login process are extremely buggy and poor user experience. The centers warn you that creating an account will be challenging and to call customer service if you have issues. And there were issues. When the apps logs you out and you reopen it, it’s a vicious promoting of an orange screen screaming at you to log in but that orange screen keeps flashing and prevents sign in. Closing the app and re-logging in usually fixes it. Once you are logged in, the app is great.
The worst part about any medical help is going to the office, finding parking, waiting for the doc to show up, then no communication for a week or two or 3 hurried moments while in office. This is all different - focused time to discuss - easy to message with new pains or questions, work at home whenever it’s convenient for you. Great product.
I’ve enjoyed using the app especially the timer - I love that it dings twice- I feel like a prize fighter who has just finished a difficult round!! The only problem is that my recent exercise program has not come over to the app. I don’t know what the problem is.
No exercise coming through & can’t make appointments
I can use the app to view my upcoming appointments and chat with my provider only. EVERY time I try to schedule an appointment through the app it doesn’t work. And now my exercises are not showing up either. My provider has emailed it to me and I can do/access all through the online patient portal only. So……what’s the point of the app if it doesn’t work like it should? I absolutely LOVE Airrosti for everything else….but the app is severely lacking
I’ve been seeing Dr Kramer for a number of years for my sports injuries. I can not thank her enough for the treatment and success I’ve had with her. I have avoid some very serious medical procedures thanks to her great work! Daniel has been fantastic as well with his PT skills and knowledge. They make a great team in getting people back to their health self!!!
This could’ve been done by my computer, but I am forced to use this app. The questions posed in the app require me to use medical terminology, which the Apple dictation software cannot easily reproduce. As a result, I am forced to type, very slowly, answers to detailed questions. I don’t mind giving detailed answers to these questions. The questions are entirely appropriate. It is just that the app makes it so much more difficult for me to give my answers. Too aggressive about asking for reviews. Even after I’ve already given one.
If you have a high pain tolerance these guys can fix your problem. I went years ago for a rotator cuff injury and after 3 visits have had no problems in 7 years. I’m now doing a sciatic nerve issue and again had to cancel a session due to bruising and tenderness but no doubt I will be healed after my 3rd session next Monday.
While the app allows for great access to scheduling appointments and seeing when my next one is, the therapy exercise videos for each prescribed therapy, each with timer, and the helpful “completed” button helps to keep track of my the daily routine needed to be successful. Very helpful. Thanks
I appreciate a great app that gets to the point of what you are trying to accomplish. I needed therapy for muscle issues and though the doctor explains the exercises well, I don’t remember all that needs to be done. This app provides great instruction, both verbally and modeled through a “patient” performing the exercises / stretches.
Needs checking off 2nd cycle of exercises. If I’m instructed to perform these twice a day, should allow me to check them off again during my 2nd session of the same day. Once checked off during first set, doesn’t allow to open new session during the same day to get credit for completing a second round on the same day.
The app helps with the work I'm supposed to be doing at home
In previous rounds of therapy with different doctors, I've encountered mostly doctors who give out printed forms of instruction. Having an app that keeps up with what I've done when I did it or when I need to do it has been extremely helpful to me.
I had a previous injury before the app was created, and using the app is certainly easier. But when my provider prescribes for me to do the set more than once per day, the app ceases to be useful for the second set of the day Update: after I left this review I had to reinstall the app because it wouldn’t open. So, buggy also. It keeps asking you to review even after you submit a review.
This is a great app. It’s easy to navigate and use. The information provided is thorough and it’s nice to have reminders about prescribed exercises and treatments. The built-in exercise timer is super handy. It’s also an easy way to schedule or reschedule appointments and complete patient paperwork. Really great experience!
Dr. Gonzalez doesn’t just do a quick manipulation as she diagnoses the situation and finds a solution to the problem. Her goal is to get one healthy again so that you can live an active life. If you have an injury and want to get fixed, then you need to visit Dr. Gonzalez.
Timers do not match up with times indicated for exercises. Some continue to count past the designated time. Short intervals should have a timer that stops and starts with space in between or where you can start and stop it. Providers push using the app and it is disappointing when it doesn’t work correctly.
In office, combined with the rehab at home, will change the way you think of physical therapy. The exercise programs are laid out with pictures that show exactly what you’re aiming for… it’s almost impossible to not feel relief somewhat immediately.
The Airrosti app is one of the best business/service apps that I have ever used. The app includes video instruction for assigned exercises, allows you to confirm or change appointments, gives you a vehicle for direct communication with care providers, AND sends timely reminders for appointments. FIVE STARS!
I love the service overall, especially the customized exercises from a real doctor. The app is very helpful. I made a few recommendations about the app in my last review, and they almost immediately changed the app to meet my recommendations!
I like having my exercises and a timer all in one place. The videos are helpful. I’ve also used it to contact my provider and get answers back pretty quickly. And I can see my next appointment!
A family member told me about Airrosti, and I was in so much pain, that I made an appointment that same night. I love the fact that the exercises to do post treatment is in the app, and have pictures, videos, and are able to be checked off daily.
Easy access to exercises. I like having the videos, timer, and directions readily available. I wish it had a way to check off the first set of exercises and then the second set later in the day.
This app is so much better than getting a printout that you have to try to interpret. This has easy to follow videos set up in a series for you to go through and complete to ensure you get yourself healthy.
Airrosti is a great facility with well-knowing medical professionals. The app keeps you “on track” with the ordered exercise schedule between your visits. Videos are helpful for any questions or confusion. Will def continue to use the app to help improve my pain management.
App is handy- like having your dr there with you. Even has a chat so you can ask questions. Except it keeps bumping me off with error saying I need to login again but it won’t let me access the email login field. I have to remove the app, reinstall. Annoying. Its gotten slowr and slower.
Airrosti Remote Recovery connects you with an experienced provider who will help you understand your condition, prescribe an individualized recovery plan, and give you the tools you need to live pain free. Airrosti has a proven track record of effectively diagnosing and resolving most musculoskeletal conditions. Now, we’re able to bring our effective and efficient care to you as a convenient, affordable, and effective digital solution. CONSULTATION & EVALUATION You’ll begin with a video consultation with a licensed Airrosti Provider who will walk you through a step-by-step orthopedic evaluation to help accurately diagnose your injury. CONVENIENT CARE Your Provider will prescribe a customized recovery plan, tailored to your condition and needs. You’ll receive easy-to-follow mobility and stability exercises you can do at home, delivered directly through the Airrosti Remote Recovery App. OUTCOME-BASED PROGRAM Your recovery is tracked in real-time through the app, and your Airrosti Provider will modify your personalized recovery plan as needed to ensure your continued improvement. CONSTANT SUPPORT Your Provider will be with you every step of the way to help you stay on track and support you during your recovery. In addition to scheduled video check-ins, in-app messaging gives you unlimited access to your Provider — anywhere, anytime. CARE COORDINATION Your Provider will educate you on the specifics of your injury and prescribe an individualized recovery plan. If your injury cannot be effectively resolved through Airrosti Remote Recovery, your provider will assist you with an appropriate care referral.
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