I have deleted and upgraded my Arkansas Scholarship Lottery App several times. And it’s still not working properly. I have to put my password in every single time and that’s irritating. The old app would allow me to just click on it and my username/password would automatically log me in. I thought I was the only one having these issues but after researching and coming across the reviews. I decided to comment. I love entering my no winner tickets but it’s so time consuming when you can’t login like normal. So frustrating and thinking about deleting the app and not purchasing tickets anymore. If you can be of assistance and correct the issue, it will be greatly appreciated. Thank you for your time and understanding Dianna
Absolute trash app. Logged in with my account and turned on biometric login. After login it forced a password reset. No issue, I reset. But the biometric login no longer works, so it locks me out. Ok, reset again -nope still can’t login. Can get into the website just fine, but the app rejects every login attempt. Not to mention that if you try to register for a new account on the app, it says “all fields with an asterisk are required” and highlights the password as not being filled in despite it being filled in AND having all green check marks on the requirements. Apps are supposed to be MORE convenient than the website, not less convenient.
ZERO STARS IF I COULD!!! I can’t tell you how sorry this app is! Arkansas has really been talking about this app and how easy it is to use but yet it is a piece of junk!!! You can’t scan any tickets that’s either scratch off or printed tickets and yet people are saying how awesome it is. REALLY! I guess they need to write a review about it’s awesomeness for them!😡 I can not tell you how long I’ve had to see this app be this way it’s NEVER BEEN RIGHT!!! I keep checking occasionally to see if any of the issues have been corrected and NO THEY HAVE NOT!!!! Also you have to register to even do anything on this app! WHY! Makes no sense whatsoever! Guess the app developers don’t really know what they are doing if this is a ongoing problem and has yet to be fixed since its launch! Come on Arkansas!!! Do right by the people who are wanting to use the app to check tickets instead of having to go to the store or get online and enter the numbers one by one!!!! GET WITH THE PROGRAM!!!! GEEZ!
I have been a member of the Club since the app was created. I hated manually entering non winning tickets when the app first came out. I lost out on thousands of points because of the hassle and expiring tickets. The app needed a complete overhaul. This version is a much needed improvement. Unlike other club members, I have had no issues with the app. It works fine on my phone.
This app is awesome I just scan 20 scratch off tickets and 24 lottery ticket and I don't have a problem at all and it took a fraction of the time if you had to enter them by hand this is my experience with this app I just downloaded it and it worked perfectly
The items that they are displaying that you turn your points in to get is ridiculous... I seen a pair of clippers that was 2,000 something points... If you do the math most of the time you only get 2 points when you rescan so, say you buy a dollar scratch off and you only get 2 points then your going to spend over a thousand bucks for some clippers that you can buy for 30-40 bucks... Way to turn someone into a gambling attic... If I can just get 20,000 more points I can get a baseball cap...
So I downloaded this stupid app 5 months ago and never been able to login! I have the email and password right! I try to create a new account and get told the email address is already in use.. I contacted Arkansas lottery only to be told they don’t know what is wrong.. really? I’m deleting and won’t ever support the lottery ever again
There’s no way to login. Created an account and logged in once. Now it says my password is wrong and I have to change it. It doesn’t even let me do that. Does anyone ever read the reviews? Does anyone in charge ever try to use this APP from outside the state system? Try being a user not associated with the Arkansas Lottery. Those responsible should be embarrassed.
Downloaded and used the app for the first time this morning. Scanned 5 terminal generated tickets with no issues. So much better that entering by hand. (iPhone 6+)
I have had this app for years and all of a sudden this app does not open up for me anymore. I love using the scan to add points but now I have to go back and key in the numbers. I’m not sure if anyone else is having this issue but it needs to be resolved! So disappointed in this app.😡
This app looks like it was released when the iPhone 3GS came out. When scrolling through to view what you can redeem for, only two items at a time can be viewed. Same on the website too I suppose. Please update this for the current technology.
If this app is ran by the lottery no wonder it never loads anymore. I used to put in my nonwinning tickets regularly. But now the app is completely unstable and glitchy. This is not the first time it’s happened. I’ve deleted the app and reinstalled with no availability. Just ridiculous.
I really like the app but you’re only allowed one draw per set of numbers. you can’t pick multiple draws per ticket. if you could pick the number of draws per ticket, this app would be perfect.
When I first started using this app, I loved it!! So much easier than typing in all the numbers and letters. However, in the past month or so the app will not load the "Enter Ticket" link and there is no other option to enter non-winning scratch off tickets. Please fix this issue!!
I downloaded and registered as a new user. Then spent the next 30 min trying to log in to the account I just registered. It just keeps asking me to put in my password. I do then it goes back to the same thing. Enter password. Deleted! Update your app and fix the glitch.
I keep trying to log into my account and it’s still saying that my account is locked out after many unsuccessful attempts to log in. It’s frustrating me so bad that I’m probably never going to know whether or not I won from my own phone 😤
I moved to AR and downloaded the app. The registration process on my iPhone didn’t work right, as it skipped a step or two and then locked me out. I called customer service and I was told that I would have to fax in a form to get my ability to register fixed!! Seriously??!! In this day and age???
PLEASE FIX THE BUG , one scan and it kicks you out ! This is using a iPhone 4S . Great concept, but app doesn't work - it kicks you out every time you scan a ticket which forces you to log back in. Back to the old way of keying in the tickets :(
I am having a lot of trouble getting the app to load. I usually have to delete it and reinstall and a lot of times that won’t even work. Are there problems with the app and iPhone 14 right now?
For some reason this is not going past the login page. Very upsetting because I get tickets give to me all the time and now I can not!!!! I tried to delete it and reinstall it but NOPE, doesn’t work!!!!!! Fix the problem!!!!!
Seems designed to only gather personal information. I created an account, but can’t log in. App apparently won’t let you scan a ticket to see if it is a winner and provide winning dollars amount. Take a look at the Texas Lotto app. It is much better, but of course doesn’t have AR data.
App has been shut down. Now we know where all the money is going from this organization. New houses, new cars and incredibly expensive vacations. Hope they are enjoying the overpriced boats the purchased.
Really needs a update It will not scan any of my scratch offs The camera on the app does scan the mega millions and Powerball quit picks But no scratch offs Doesn’t fill up screen when I press scan It looks like it is for a smaller phone like 14 not the 14 pro
When I try to log in it just like glitches but doesn’t log me in. If I delete the app and redownload it it lets me log in 2 or 3 times and then starts doing the same thing
This app needs a new update because I deleted it months ago and redownloaded it to enter tickets and it’s still not opening as to the reason I deleted it in the first place. 🤬🤬
Requires registration with ALL of your personal info
They even require your birthdate and phone number. Why! All I wanna do is check the ticket I donated money to your state to get. Why do you make it so hard!
This app runs really slow. Also when scan a scratch off to check to see if is a winner, it says it doesn’t recognize it. The Texas Lottery app shows if you won and how much you won. So much easier.
So I just tried to make an account and guess what!!! It locked me out of it already I was just trying to scan my tickets. IT LOCKED ME OUT WHILE I WAS TRYING TO MAKE AN ACCOUNT!!!!! 10/10 do not recommend just go to the gas station.
Definitely a scam got all my information including my ssn just to tell me this info is already in there system so definitely a scam and now they got all my info don’t make the same mistake!!!!!
You have to sign in EVERY time you open. The only other app I have to do that with is my bank, which at least saves my user name! No need for login every time...
This is the official application for the Arkansas Scholarship Lottery (ASL). With the newest version of our app, players may use the Ticket Checker to see if their ticket is a winner, as well as create Digital Playslips to save their lucky numbers and play options. Players may also use biometrics, such as fingerprint and face ID, to log in. New navigation and design make the app faster and easier to use. The app also includes features from the previous version, such as: - See current and past winning numbers and jackpots. - Sign up to receive winning numbers and jackpot notifications via email and push notification. - Find the closest ASL retailers based on your current location. - Enter or scan eligible tickets into your Club account for Play It Again® and second-chance drawings as well as earn Points for Prizes® reward points. - Browse the newest and most popular items in the Points for Prizes® Store. - Check the Drawings & Winners list for past winners and upcoming drawings. - View and update your Club account profile. The ASL makes every effort to ensure the accuracy of information provided within this app. However, the ASL is not liable for any actions taken or omissions made from reliance on any information contained on or linked to this app from any source. This app is not the final authority on games, winning numbers, or other information. All winning tickets must be validated by the Arkansas Scholarship Lottery before prizes will be paid. Players must be 18 years of age or older. This app is continuously updated with new information. Please check back often. Apple Inc. in no way sponsors, endorses, or administers any contests or lottery drawings.
