I received tickets from a third party and it shows when I log in on Safari, but is not linked to the app. My upcoming events says (0) and that the data is not in the right format….
App used to work great then stopped. Keep getting an error that says data not in correct format. I have nothing to do with how the data is formatted!!! Stupid Ticketmaster!
So I’ve just spent an hour trying to download my tickets, first it is sort of a poorly designed app and finding the right place is difficult and then when I finally was able to see the ticket, I click on “add to my Wallet “ it doesn’t do it and instead gives me a screen full of thousands of random characters. So I jumped through all the hops to get back to the screen again and try to add the other ticket, same thing and still no tickets in my wallet. So I am very unclear how this is the best way to access the theater, guess I’ll print my tickets, I prefer the old way when for my hundreds of dollars they actually mailed me tickets rather than giving me a way to waste time
I just downloaded this app and had to complete a few extra steps to get my tickets to show up. These tickets were being transferred to me, purchased through a different person and I needed to receive them. 1. I had to log into Ticketmaster online and reset my password so that I could log on to Ticketmaster in this app! I haven’t used Ticketmaster in a while, and I couldn’t recall my password. 2. I needed to log on to go to the email that the tickets were transferred from, click the “Accept Tickets” button, accept the tickets on the computer and then go back to my phone’s BIB app and refresh the ticket section! 3. The refresh showed the two tickets, and I was easily able to add them to my apple wallet! I checked apple wallet and they are there. In the future I wonder if I will need to do this the same way-I also bought tickets for January so I will see. Hopefully next time I can do it all from the app.
Seen similar Review a few times. BIB app shows tickets for season members but will not allow them to be added to the Apple wallet. I Have to use Safari via the Broadway in Boston link to get them. Not really sure why the app has this hiccup but it’s not my first choice anymore to access my account info.
BIB Mobile is designed to maximize your Broadway In Boston experience. This app contains your tickets and subscriber benefits (if applicable), as well as information about our venues, parking, local restaurants, accessibility services, and more. In addition to housing your digital tickets to all Broadway In Boston performances, subscribers can also exchange dates or transfer their tickets to family or friends directly within the app.
