BookMyShow | Movies & Events

4.7 (4.9K)
149.1 MB
Age rating
Current version
Bigtree Entertainment Pvt. Ltd.
Last update
12 months ago
Version OS
13.0 or later
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User Reviews for BookMyShow | Movies & Events

4.72 out of 5
4.9K Ratings
2 years ago, Varunkumar
Pathetic customer service
Every time you are making us to wait for more than 30 mints on hold to get connected with your representative
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5 months ago, ShrutiMehta667
They took my payment and gave me an error that said “Payment successful but Booking Failed.” Then refunded the money to BMS cash. It was a huge payment, I had clubbed it with bank discounts, so they refunded what I paid in BMS cash. Then when I tried to do the booking and use BMS cash, I had to pay MORE than my initial price because surprise surprise, BMS cash can’t be clubbed with any discounts and this is the way they scam people out of their money. Check their reviews, a lot of people have faced this issue. They usually do this to people after 2-5 bookings but no one is safe. Do not trust the positive reviews, it WILL happen to you too.
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6 years ago, ShakerDixit
Doesn’t have proper customer handling
I used the service to book 3 tickets for a movie show Sui Dhaga and on the way my phone battery died and there was no way to retrieve the tickets. Even theatre management didn’t have a way to trace our booking were asking to call customer service for help finally after 45 mins, manager try to intervene and use first and last letters of email with which he said he would allow. After all this we had to walk away as almost half of the movie was over and there was no proper handling of the situation. We tried to reach customer service to our dismay there was a long queue of calls to wait hence I wrote to them about the incident hoping that they would resolve but there hasn’t been any response Even though this is a convenient way of booking - but now that they have grown this big there should be a way to handle simple situation like ours.
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5 years ago, zach4351
Design Flaw, Wrong Promotion and Poorest Resolution
While booking music concert in Bangalore, I was shown a music concert from a Jaipur location. This was ridiculous. In hurry, I thought it was a mistake from BookMyshow and booked it. Only later when I was planning my commute I got to know that this was intentionally placed to promote event from other city. How is a customer wrong on this issue? I was not shown any warning stating that "my search results will not meet my stated criteria". Their customer feedback team got feedback but declined taking an action to refund Rs 3000 spent on this. What I see is an intent issue to solve customer issue and then after repeated emails team stopped responding. Today was my last day to use BookMyShow and I’ve to moved to Paytm, EventsHigh for booking tickets from here. Recommend other to move to other apps. Once you face issue, BMS hands will be tied and they will decline helping you.
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2 years ago, Myth.1
Card offers are always unavailable
Card offers are selectable but when it is selected and details entered, it always says that the offer limit is reached. There is some unethical stuff going on in the backend to avoid customers availing their card offers. The customer support staff do not respond promptly either. After 1 month when someone eventually get back to you, they give some lame reason abt system issue or try again later and the issue persists.
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6 years ago, ank3009
Bad Customer Service
I would now directly contact the theatre and not support this app. Would also encourage all my friends and family to do it. They just charge you exorbitant costs for ‘customer service’ which they deny to provide. They didn’t cancel my transaction less than five minutes after making the booking because of their ‘policy’!! I had a family emergency and cannot make it for some reason. They won’t acknowledge it. unhappy customer...
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2 years ago, Aniket_J
Still a crap after 5 versions!
Get a UI-UX designer and understand how people browse for movies. The location feature doesn’t show the precise area. There is no ‘Search’ button on the map. The map stupidly shows just the theaters which fall under the nearest city auto-selected. Such a pain to use this app on iOS. I’ll prefer walking to the theater and booking my tickets than using this level of poor online service.
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5 years ago, D4i24
It will be more easy to remind about buy tickets notification when out favorite shows on sale
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1 year ago, Bluebox guy
BMS Hack ..?
I’ll be honest… I think I’ve last booked using BMS only in 2016. I only use BMS to view the show times and go to the theatre to buy tickets 😏
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8 months ago, Meghanab12
Have to keep putting in the personal information repeatedly
Even if you put in your address if you go back or so, you have to type in all your information again. That’s ridiculous if you have to put in your information again and again in case you need to go back or so.
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6 years ago, m0pher
Redesign leads to wrong bookings
The current incarnation makes it way too easy to book a movie for the wrong date. You now have to work much harder to avoid the trap of booking for today when you want tickets for some other date. Customer Service is also super unhelpful; they wont correct the booking or refund you, so you have to pay twice if you make a mistake.
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3 years ago, indiastory
One of the worst app to use
Useless app tried 4 times 3 times money got debited and they will refund in 7 to 10 days . Why the yell u need 19 days to refuse d my money . Will u give me the ticket and collect money after 10 days . Worst of worst app nit even sure if the payment gateway is secured with back to back failure . App Store should remove the app
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2 years ago, Pacific99
Payment options/offers
Your payment gateway doesn’t accept international credit cards! It’s a global world. Grow up! Even after using a domestic card, payment doesn’t go through it an offer is selected but goes through when a card with no discount offer is used! BIG FAIL, BookMyShow!
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3 months ago, Godzilla7890
Can be better!
More offers should be available to be redeemed. Convenience charges are too high.
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2 years ago, lolfrostsai
It’s a good movie. Don’t understand y many are making it unpopular. It’s such a nice movie by Puri Jagannath and greatt acting by Vijay Devarakonda.
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5 years ago, Cad036
Pathetic app in this tech age
The app is not stable. Gets hung up often. The features are not very well designed. For one example, If you purchase a ticket without logging in, which they still allow, you wont be able to add the purchase later to your account after logging in. Needs lot of improvements.
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12 months ago, kosuri1
Sometimes getting error while booking
Sometimes getting error while booking need to improve
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7 years ago, Roxxy999
Why is the app not working?
Stop changing the date, there are late night shows available but why does the app automatically change the date? It is stupid and annoying.
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4 years ago, BengaluruUser
Crashes iphone. Very poor app. Unreliable.
This app is really badly made. Do not install or use book my show. It makes my iPhone hang/ freeze and crash repeatedly. From the time i have installed this app it has made my phone battery reduce drastically. AVOID this APP.
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7 months ago, giliyar
Poor customer service
Customer service team is poorly knowledgeable they don’t spend any issues but provide standard answers I lost a show because of thier in capability Suggest to explore other channels for booking
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2 years ago, TS7868
Horrible app
When you choose the email option - it supposedly sends you an OTP to your email address but you never receive the email. Booked tickets and never received any email. Now I have to contact support 😡
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2 years ago, Tobsbul
Great app can work right
Thank you for your help love it
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11 months ago, Nikhil said
Book my show Gaddar
Good app very convenient
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3 years ago, Anish_killer
Refund not given
My refund has not be been processed from the past 2 months. I bought 4 tickets of a comedy show of Hardh Gujral which eventually got cancelled and it’s been two months and yet I haven’t got the refund.
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2 years ago, SanjiRambo
No back gesture recogniser
The year is 2022 and BMS app still doesn’t have the swipe to back navigation functionality. I think they don’t even care anymore as long as they get their booking charges money.
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6 years ago, Gill PS
Poor app
I have been using this app since very long time and I don’t know if these offers by BMS exist also or not? Also this current version doesn’t support iPhone X as on 6th of April 2018. It was very difficult for me to select payment option!!
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1 year ago, idris 2005
Make app updatable
I am not able to update this app in my iPhone 6 and also not able to open app bcz it’s showing to update but not letting me update 🙄
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7 years ago, Deshayak
Very convenient and user friendly
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9 months ago, Ayansg27
Payment problem
Need support for international cards
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11 months ago, Niket Zaveri
Trying 3 times payment failed then done same method.
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5 years ago, hdhfbdiddbfbcbcjcj
Credit voucher not working.. no customer support contact!!
Why is there no customer support number.. wasted lot of time just by not able to contact anyone from book my show??
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6 years ago, Daroori
Too much of processing fee charges
Should collect charges from theatre people rather than customers
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2 years ago, HarizFood
We are on the way to movie and the show got canceled. Who will pay my Uber charges?
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6 years ago, pandu ranga rao
Seat Layout wrong
Few of the movie theatre seat lay out is wrong example Sushma in Vanasthalipuram And BVK Vijaya laxmi Rest is all good
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2 years ago, Stream-Quality
Streaming Quality
Stream quality is horrible lately - stream won’t cache in despite internet quality being exceptional.
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3 years ago, 🖕🏾sc
Flawed App
The button to book tickets “book tickets” goes missing so often. You all must be some idiots behind the computer coding this app.
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5 years ago, spmenon
Credentials are being compromised
My credentials are being compromised. Have complained multiple times to customer service but it keeps happening again and again. Cannot trust BookMyShow
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5 years ago, prasaddon
Take unnecessary extra charges
As per Supreme Court verdict.. Book my show can’t take any extra charges like internet etc.. However they are still charging us.. so I have stopped using the app..
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6 years ago, Vrisabh
Effective but too costly
App is real good and effective but the convenience charges per ticket too high especially when buying more than 2 tickets.........!!!
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5 years ago, Smoheet
Offers error
Whenever I try to apply my debit card or credit card offer it always gives me error saying “you just missed it, try it at hh:mm” fix this
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7 months ago, vishnusheth
Doesn’t accept international credit cards
It’s almost 2024, and a booking portal like BookMyShow still doesn’t accept international cards! Well your loss. Literally.
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1 month ago, gorikapudi
Not impressive customer care
Didn’t get proper response for my previous bookings
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4 years ago, Movie Buff Dave
Not user friendly
We downloaded this app and tried to use it, but we couldn’t make it find that we do NOT live in Srinagar, but in the United States. We are very unhappy with it.
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6 years ago, VireneriV
Too many bugs
There are too many bugs in game and also the content shown inside the app is invalid and miss matching and wrong for most of the movies
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5 years ago, vishalsheth
Bad app
The app just crashed. I was looking at movie, I clicked chat and it crashed If I’ve selected the languages for movies then why do I see other language movies? Shouldn’t they be filtered too?
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1 year ago, MukarramHaidari
Bookmyshow’s team is Irresponsible
I booked ticket for badshaah music concert. It was postponed by the organizer. Now bookmyshow is not refunding the ₹2000 that I paid for 2 tickets. It is already over 1 month.
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4 years ago, cooldude12345
I got charged but the tickets never showed up in my account. Calling my bank to get a refund. Customer service was useless and wouldn’t help.
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4 months ago, Ricky Makhija
Ridiculous app
I booked for katra and they booked for Jammu and even didn’t pop that city is changed
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6 years ago, Mhlatel
Coming soon movies are not loading
It’s getting worse it’s the first movie app in India so why it’s not working perfectly?!
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2 years ago, Manoj Tumati
Unable to use Airplay
I am unable to use Airplay option for streaming movies.
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