The wait times are inaccurate. I wanted to ride RailBlazer and it said that the wait time was 0 minutes but I waited for an hour (I was in the Fast Pass line) before leaving the ride. I wish it showed the wait time for both lines. It would also be helpful if the app said which rides allowed Fast Lane. I looked for Fast Lane on White Water Falls but in fact it didn’t have it. Also, there were a lot of people who didn’t have Fast Lane but went in the Fast Lane line. The employees never actually check if you have the wristband. The map was kind of useful, but it kept leading me the wrong way and around the park, which confused me. It changes frequently. The status of the ride is inaccurate too. It said that Flight Deck was down while I watched people riding it. It would be nice if drink refills had a fast pass too. Every refill took me around 30 min. I don’t recommend the app until it fixed the problems.
The integrated park GPS is a smart idea, but it often pointed me in the wrong direction (literally!) and I was unable to locate attractions. It would be nice if new updates were made to change that and make the app faster at recognizing the direction the navigator is headed to reroute appropriately. The wait times were almost completely useless because they either did not list a wait time or said nothing. The only great thing about it was the list of attractions and shows that the app provided. Overall, I would recommend this app to anyone visiting Great America because of it’s convenience and accessibility.
I came here, open up the app and it tells me that Star Tower is “open” which led me to believe that it was empty, which it was. I then go to Mass Effect which says the same thing but I get stuck waiting in a long line that hadn’t moved in 15 min so I ended up leaving. I then go on the drop tower which said a 60 minute wait and yet I only spent 10 minutes in line before I got to ride. Similarly, Flight Deck had a 45 minute wait in the app and I only spent like 20 minutes in line. Eventually to end the day I went on Gold Striker which had a 10 minute wait when in reality it was well over 30 minutes. With that being said the ride times are completely unreliable and I wouldn’t even trust the app to browse my tickets either because when I showed up they had disappeared from my app and I had to go online to retrieve them.
This is not the worst app that I’ve installed, but I did observe a few bugs for just one night of use. The bring-a-friend tickets disappeared after I linked them in the app, and I never managed to add them back so I ended up presenting the web version at the entrance. The rides status were not accurate. Some rides only display “open” without estimate wait time. And there were rides that marked as open but actually already closed, which is kinda annoying.
I was able to download this app and use Great America's free wifi while in the park. The map was extremely helpful when trying to navigate throughout the park and I liked how it gave me information on the different restaurants. It would be nice if they included a full menu for each location, but the brief descriptions were good. Wait times and lines seemed to be accurate. I didn't use any of the other features but the ones that I did use worked great! Recommended.
Been in line for about 30 minutes and still probably another 15 minutes to go. Wait time said 10 minutes and still says 10 minutes. Other parts of the app seem to work so the reason for my rating. Disneyland has wait times down. Ask them how they do it or just get rid of this feature.
You’re probably about to download this while in a long line, debating whether the ride is worth waiting around for. This app is handy if you need a map, I guess, but it hides the information you’re looking for behind creating an account - ie, adding you to a mailing list so Cedar Fair can spam you with offers later. I have gone ahead and done so only to find NOTHING behind that gate, no wait times given. Go ahead and download as long as you’re at the park, use the map, check which rides are down, but don’t fall for signing up with an account.
We’ve been trying to ride RailBlazer all summer, but the lines have seemed just way too long. After downloading this app, we saw a window where the wait time was only 25 minutes. We got in line and it was about 25 minutes, when we got on the ride. App gets 5 Stars just for saving us time!
I don't know what all the fuss is about in the reviews section- it's very easy to find any places in the park including rides, restrooms, food venues, and more! You can mark your parking spot easily. Even if a feature like friend finder doesn't work, the app is most definitely worth the download.
Was excited to update, but two major issues STILL remain: 1) You can’t access four “Pass Perk” promos. What good is it to tell me that I have some voucher or coupon to use but when I’m at the park I don’t know where the heck to go to find that coupon or deal to redeem it? Seems like a scam. 2) Since JANUARY 1ST, the season pass doesn’t function in the Apple Wallet. It shows that the pass is expired even though it’s not. I have reported it to multiple employees on multiple occasions, and no one cares to fix it or actually look into the problem. Really frustrating because I love the park and want to keep supporting it. These things need to get addressed though.
The rest of the app is serviceable. Nav works, etc. The wait times are so off as to be useless. On our visit today Psycho Mouse said 5 minutes and wait was an hour. Mass effect said 10 minutes and wait was 30. Etc. unsure how they aggregate their data for that but it needs serious work. I’d give it 4 stars otherwise. To get 5 stars it would tie in payment info so I never had to get out a wallet or cc.
Great to have our season pass loaded into the app. Also nice to have wait times. Bummer that you can’t get wait times when not at the park. Disney app has that and it’s a nice feature. Overall for a local park, this is a great feature to it.
This app is not worth the download. The wait times are totally inaccurate. I was there as soon as the park opened and it showed 90+ minute wait times when they were 30min. There were several rides not operating that was not reflected in the app. Also, several stores / restaurants were not open and that could have been reflected in the app as well. I uninstalled during my visit.
Misleading map directions and inaccurate ride times
I ended up wasting 30 minutes of my time by following the app’s walking directions to the Patriot rollercoaster in winter 2023. It showed path where one didn’t exist. Ended up getting help from a park employee instead. Also, the estimated wait times (5 mins) were grossly inaccurate (30 mins actual)
The app overall isn’t bad, but the part that’s crucial and important for me is the Ride Wait times and they don’t work at all. I’ve been in a line for 45 minutes and still expecting another ten minutes in line. The app however, says that there is a 0 minute wait. That’s right, 0 minutes. The feature is absolutely useless and absurd. Needs to be fixed immediately. DO NOT GET THIS APP
The main reason I got the app was to see the wait times, and the day that I go, it doesn’t tell you. All it says is that the ride is open or down. It doesn’t say the wait time. It made everything really stressful. It made everything a guessing game and it sucked. Fix your wait times please <3
I’ve tried to add my season pass to the app several times on different occasions. I’ve reached out to their customer support online and at the park and it has not been resolved. I got a new physical card and it still doesn’t connect. Won’t be using the app since this key feature does not even work
Only reason to use the app is to see how long the wait is for each of the rides. This is pretty standard functionality at amusement parks at GA’s is the only one that’s consistently never worked. Great America has always been pretty low rent, why would this app be any different? Waste of space on your iPhone.
This park is located in the heart of Silicon Valley, how can this app be so terrible when there are tons of tech people all over the Bay Area who should be helping to make this app just as good as the Disney wait time app. I’ve been standing in the Psycho Mouse line for 25 minutes already and am only 30% thru the line. The app currently says it’s a 5 minute wait. What a useless app!!
The wait time in the app for Rip Roaring Rapids said 10 minutes, I waited about an hour to get on the ride. This was an issue because I wanted to leave the park at a specific time and I ended up leaving late. Cedar Fair fix the app or do not offer it.
Inaccurate wait times and a worthless map that doesn’t contain all the important information you need for a successful day in the park. They seriously need to spend some time and money making this app worthwhile. For now, your phone is better off with unused space.
Isn’t the point of a ride wait time app to actually show you wait times??? The app never shows the correct rides even open and I have yet to see one show and actual wait time!! This is Silicon Valley! Come on GA, you can do better then this!!!
The wait times on this app are worthless. They say waits around 50 minutes should take 15 minutes. This is an important park of parks these days and they should really invest into a better app and wait time estimate system.
The official, California's Great America app! Get more out of every day at the park with ride wait times for your favorite rides, an interactive guide map that will help you find the fastest route to any place in the park, easy access to your FunPix photos, a complete listing of all the entertaining shows and events, including show times, so you won’t miss a minute of the action. Buy tickets or store your Season Pass on your phone and receive special offers and discounts only available to app users. Everything you need to make your day at California's Great America the best day ever! Use the free California's Great America app for: • Personalized experience based on your likes and interests. • Wayfinding for events with multiple locations. • Click on a particular location to view events that are happening at that location. • Addition of ride status. • QR codes on in-app tickets. • New onboarding prompts to provide more context for permissions due to iOS 13. • Updates to message inbox to provide more context for permissions due to iOS 13.