Name: Citizen Times
Rating: 4.37129 (606 reviews)

User Reviews for Citizen Times

4.37 out of 5

606 Ratings

3 years ago, arf5000

Great local news source

The app makes it easier to access and read the articles. It’s less glitchy than the web page.

3 years ago, Stacee31

‘Top News Fan’ lock?

I was loving the app - such an easy way to check the local news and get breaking news stories. Then a week or so ago, my app ‘locked up’ with a screen that says something like “You seem like top news fan” with an offer to send ‘top news’ alerts to my phone. I couldn’t just click off of it and return to the news so I clicked it. Then I got inundated with news alerts. Quickly sick of it, I went to mt settings and reduced the number of alerts. Now, the lock up screen presents after I read one story EVERY TIME I USE THE APP. Because there’s no way to decline, I end up shutting down the app and starting it again. Again and again if I choose to keep reading the paper. I enjoy the newspaper and I used to enjoy the app…..but this is getting ridiculous.

1 year ago, Kent Coleman

Quality News with a Scam Subscription

Citizen Times offers quality local news so we tried a sale on the subscription. Fast forward a couple months, and we got no email warning or notification the sale trial was ending before being charged the full monthly amount for a month or two before noticing. They do not allow cancellations to be done in your account settings on the app or website, instead forcing you to call or chat with someone online. When you tell them you want to cancel they put you through a whole rigamarole before actually letting you cancel. No one likes feeling like taken advantage of, and that is what subscribing to Citizen Times feels like. I feel bad for those who are susceptible to these practices. If you use this app, beware of subscribing.

2 years ago, ncgardener

Take for puzzles and coupons

Hate the new format, paper not worth reading on line, and the puzzle section you almost need a magnifying glass and print size microscopic,not to mention duplicate stories on different pages and news 18 hours after it was news, sports sections a day old. No Saturday or holiday delivery , and yet another price increase subsequently. Coupons make it almost free however, however, but also dislike the new bridge columns and crossword. Previous ones were more to our liking. Almost impossible to follow train of thought to hold for vacation, so we call. Make it easier!!!

2 years ago, NCVirginia

Local news is vital to democracy

In a world that seems ostensibly to descend into black and white partisanship, it is vitally important to inform oneself about local issues and learn about the nuances of one’s community. Individual voices and local issues are far more important than big nationalized agendas in helping me inform my political and civic opinions. My Citizen Times subscription helps me do that.

2 years ago, Jay fender

Cant log in or access articles

I like being able to access this content on my phone but I currently can’t even do that. Constant pop ups don’t allow me to read content on the app without a subscription and even though I have a subscription there is no way to actually log in. When prompted to leave the app you are sent to the website where there is still no log in option for the app…

2 years ago, Gedirem

Please Fix!

If I am reading an article on this app and have to do something else on my phone, when I come back to the C-T article I have to start all over on your main page. It would be nice if I could simply come back to the article directly just as I do on the Wash Post, NYTimes, Guardian and other similar websites. Is this something you can fix quickly? It is a bit annoying that the app doesn’t remember to hold the C-T article in place when I come back to finish reading that article.

1 year ago, Evolbirdbomber

HORRIBLE APP

This app is just crap from start to finish. asks me if I want a subscription EVERY TIME i click a link from safari. It will randomly blur out the story your are reading to asking if you want to rate an article. Sometimes if you’re in the middle of an article and you leave to read further for something then go back and now it wants to start you off at the “front page” seriously this app is so bad I think they don’t want you to use it.

3 years ago, Birt-NC

Local news

Enjoy reading a paper that gives us the news. Don’t always like the news, but it keeps me informed of local happenings.

2 years ago, Rodoc1

Annual iTunes subscription no longer works 😠

This week 4/7/22, the app stopped recognizing my active annual subscription which expires in June 22.. Deleting and reinstalling was no help. Tried setting up a new account as suggested in ‘faq’ but can’t complete with cookies disabled.. enabled cookies, still won’t work. Emailed Garnett, but no response. An app that can’t keep track of its own subscription status should not be downloaded.

2 years ago, SensorydebMadison

Day before yesterday news today

A lot of the “news” is actually not current but I love the Answer Man so that alone is worth it.

10 months ago, infinityschaefer

Convenient way to stay up to date!

I don’t need to recycle a paper every day - It’s delivered to my phone, early each morning. Super convenient!

4 years ago, Rheneas1

Long wait

I love the app - just the right mix of news for my needs- but it takes way too long to load, often 30-45 seconds. That little spirally thing and I have become intimate friends. If you can get the articles to load in a decent amount of times like they used to, I’ll give some stars back.

4 months ago, df daddy

April 2024

Great paper that’s easy to view on digital. Also my experience with the customer service area has been excellent!

2 years ago, CarolynJG

Solid App for preview of local news

I'm most appreciative to this App, for staying current with Asheville area news, when away.

4 months ago, Worldgadabout

Constant breaking news alerts that are not breaking news

I love having a local paper. But the constant breaking news alerts are ridiculous! Today is the eclipse and one of the breaking news alerts was actually there’s an eclipse. Where do you get your glasses? I don’t consider that breaking news.

6 months ago, Cuebball

Enjoying Being Connected to AVL

Useful news delivered daily. Keeps me informed. Almost a single source.

4 years ago, RHilgraves

Still get ads even after subscribing?!

I *despise* the model that allows ads to surface even after paying for a subscription. Part of the point of subscribing is so that I don’t have to look at the irrelevant crap.

3 years ago, 58spdstr

Up to date in Asheville

A good source of local and regional news and events. Convenient and timely

6 months ago, DrBethSR

Unreadable!

Between the pop-up ads, the bar that conceals the top of the USA Today pages, and the “navigation “ tools that send you away from your current page every 30 seconds, the app interferes more with reading the paper than enables it. Very user unfriendly!

3 years ago, KF2201

Great reporting

This local coverage is really good and covers a range of topic that are important to know. Also it can be super interesting.

6 years ago, Jez728

Waste of Money

You’ll get more news from Google by searching Asheville News. Ridiculous excuse for an App and newspaper. Don’t waste your money because this app is full of useless weeks old articles and maybe 3 current stories with horrible spelling errors and grammatical efforts of people obviously educated locally.

1 year ago, Papoosey

Good, but…

Love the look of this app, and the inclusion of the epaper. That said, there is absolutely no reason a subscriber, properly logged into the app, should have to wade through the nonstop adverts asking them to subscribe.

4 years ago, Blockade23

Love them!

Even when I can’t be in Asheville, the ACT keeps me up to date!

5 years ago, GaryJ21

Freezes daily

In the past two weeks, every time I sign on to read the paper on my iPad, the entire paper freezes. I can read NY times, WAPO, other mags, but not this paper.

5 years ago, zachm9876

Great

Great app

5 years ago, Avl resident

Disappointing

This is a terrible app and is worse on an iPad. The paper is constantly freezing and it becomes too frustrating to read the paper. The tech support is farmed out, so they care little. I have had our account reset numerous fines but with no luck. Canceling the Citizen-Times.

2 years ago, Fooloon

not the best reader app

Can’t leave the app without losing your place and then reloading content. The swipe for pages is VERY finicky and frustrating for an app one might use every day.

8 months ago, Tmi 5

Terrible update

This latest update is horrible. Can’t enlarge the print edition with out crashing and re-loading. There is a constant horizontal gray banner that covers the entire screen at the top cutting across the print.

3 years ago, njch78

I can't access what I pay for

I pay for an online monthly subscription and yet can not access the articles on the application. It's very frustrating.

3 years ago, Joel Goffin

Asheville’s worst paper

The Asheville Citizen Times has been called one of the worst periodicals of note by major news papers, including The NY Times (that’s saying something). If you add the salt of John Boyle’s hilarious journalism, it’s a complete and utte4 failure of a paper.

5 years ago, AVLheyk

Messed up after last update

I’m getting articles for the Pensacola News Journal mixed in with the Citizen-Times since this last update. If this app wasn't inadequate enough before, it really is now.

4 months ago, Milo Geyelin

Better than nothing …barely

No way to curate what I don’t want to read. Very poorly designed. Difficult to navigate. Do it over, and do it right.

2 years ago, Sylva reader

I pay my subscription, but The app won’t let me log in.

I subscribed but I can’t access the content. Restore purchase does nothing. Good newspaper but a terrible app.

4 years ago, missing paper

Hate this app

I use this app to report missing news paper. And I can never find where I am supposed to report this. It should be an easy thing, but it never is.

3 years ago, fxpilot

Unable to renew

Very frustrating trying to resolve subscribing issues over the phone with the overseas call center.

4 years ago, BruceB9

Obtuse

This is without a doubt, of the 20 some odd apps I use every day, absolutely the most of Tuesday and frustrating of the bunch.

5 years ago, Dman1224

Decent App. Quality Content

Yep, it's a newspaper app. I open it and it presents local news. A crowning achievement of modern software engineering.

8 months ago, Azdell

Can’t enlarge suduko and jumble

I’m sight impaired. How can I print and at the same time enlarge suduko so I can see it? Before in print edition ap it was easy!

3 years ago, JDWNC

Keeps dropping paid subscription

Paid for subscription thru iTunes.. app keeps dropping it. Cancelled

3 years ago, EJ77 Awful News

Awful

Between John Boyle and untimely news this newspaper is garbage. I’m cancelling my subscription after many years.

1 year ago, Walter Cox

Worthless content

No real news

5 years ago, fbb18

Poor at best

Top stories update periodically other sections do not update for months. It’s still showing me Valentine’s Day stories.

5 days ago, M1M1M1M1xyz

Big Shortcoming

Does not seem to be anyway to suspend delivery for a vacation hold, or unsubscribe on the website

4 years ago, Shalomray

Terrible - no guidance for subscribers.

I’ve subscribed and have gonna around in circles with this thing. Would give 0 stars if I could.

12 months ago, lsl1969

Pitiful coverage

Gannett has ruined journalism across the country, and the Citizen-Times is no exception.

5 years ago, Roscoe the Boscoe

Ridiculously Bad

What is right with this website?

3 years ago, nomwr djkifn

Citizens Times Asheville

The worst news paper ever

4 years ago, MtnMarty

iPad os 14 is incomparable

The new iPad os is not comparable with this app. Crashes at open.

2 years ago, JVP-T

Ray Tobias

I want the newspaper back. This venue is deplorable!

Description

From critically acclaimed storytelling to powerful photography to engaging videos — the Citizen Times app delivers the local news that matters most to your community. APP FEATURES: • Access all of our in-depth journalism, including things to do around town, sports coverage from high school to the pros, and much more. • Enjoy a streamlined, fast-loading experience that makes it easy to view the stories, photos, and videos that matter to you. • Get breaking news, sports scores, and weather alerts with real-time notifications tailored to your interests. • Customize your experience by saving your favorite stories, adjusting text size, using night mode, or reading offline. MORE INFORMATION: • Privacy Policy: http://cm.citizen-times.com/privacy/ • Terms of Service: http://cm.citizen-times.com/terms/ • Questions or Comments: [email protected] • Subscriptions are charged to your iTunes account at confirmation of purchase and automatically renew each month or year, unless turned off in your iTunes account settings at least 24 hours before the end of the current period. Your iTunes account will be charged for renewal within 24-hours prior to the end of the current period. You can manage your subscriptions and auto-renewal may be turned off by going to your iTunes Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable. See "Subscription Support" in the app's Settings for more details and customer service contact information.