While my experience isn’t as bad as others, when I log into the app, it just takes me to my web account, instead of actually logging into the app. Therefore, the app is not working, but still functional as a shortcut to the website.
This app is crammed full of health spam data. It is difficult or impossible to actually see the information on my insurance plan. I still cannot find anything on my claims despite having a tab the calls itself “My Insurance and Claims”.
It’s difficult if not impossible to view basic information about your insurance like review your recent claims. Claims are hidden in the side menu but if you try to view details nothing comes up.
This is absolutely the worst app I’ve ever tried to use. Only slightly worse than the website itself. You can’t find anything, contact information is incorrect and it’s difficult to navigate
I installed this app hoping I could see my health claims. Since installing it I’ve received 3 emails for claims that don’t show up in the app. Either the app simply doesn’t work, or it’s information is so out of date as to make it useless.
Credence Well-being connects you to everything you need to easily manage your health. With Credence Well-being, you can: - Find quality, in-network providers near you - Know how much care will cost before you see a doctor - Get free health resources tailored to you - Achieve your health goals with a helping hand - Access all your benefits and programs in one place Credence Well-being is available exclusively to individuals and their dependents who have access to Credence through their employee benefits program. Features vary depending on your employer’s offerings. Not sure if your employer offers Credence Well-being? Ask your employer’s Human Resources department. Note: Credence Well-being supports major activity trackers including Apple Health, Fitbit, and Garmin — so you can easily sync your activities. Castlight is an independent company providing wellness tools and services to Credence members. Credence is an independent licensee of the Blue Cross and Blue Shield Association in Alabama.
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