When I’m traveling or if my paper carrier doesn’t deliver a paper, the app gives me a sense of the local news that is superior to the local tv station sites. I also enjoy some of the video clips. I would enjoy it more if the search function was more user friendly. An example, I was searching for high school sports scores and I struggled to find them until I realized that the category had changed to sectionals. It is still high school, right? So there is room for improvement there but glad we still have a local paper that publishes daily.

6 years ago, Soduku Blaster

Good app with a few fixable problems

The Democrat and Chronicle is the best source of local news in the Rochester area. I enjoy reading stories by Leo Roth, Sal Maiorana, and David Andreatta. However there are a few things that can be improved. For some reason stories about the Buffalo Bills more than a year old are still appearing at the top of the Bills news feed. This forces me to scroll to the bottom to see the most recent news. I submitted a request to fix this and I never heard back. The D and C is is using more video. Unfortunately this forces the reader to watch a 15 second ad every time you click on a short video. Some of the “videos” contain only text, almost like watching a Power Point slide show. I can tolerate the 15 second ad before a real video (I know ads support the business). But don’t make me watch an ad just to see me a slide show containing only text.

5 years ago, HankensenWillard

Fix: Breaking News notifications

The app itself is generally fine altho the only notification I have set is “Breaking News” no other notifications are enabled like “Sports” but I’m always getting alerts on how the Bills are doing, player updates or other sports info. Yesterday during the afternoon I received 4 notifications on the Buffalo Bills. This is not “Breaking News” please only push these notifications to subscribers who have the “Sports” notification enabled as it’s truly annoying to be alerted to something that is absolutely not applicable to the notification that has been enabled. Not everyone in Rochester is either a Bills fan or a sports fan in general & it’s a waste of time to be notified for nothing.

3 months ago, cwimes5

Nice app, but constantly advertising to subscribe for those who already do.

The app is great and does exactly what it should. However, it constantly advertises for people to subscribe even when the user is a paid subscriber. The app should be able to suppress this. In the latest version they've added a CAPTCHA to the sign in. This hardly seems necessary and is extremely inconvenient. Are we really worried about robots reading the local news?

1 month ago, stell857

New app

This app is horrible! I have a mini iPad and usually enjoy reading the paper on it. However this change has made me consider unsubscribing. Even after changing settings to what I think will work it reverts back to whatever it wants. Unable to consistently enlarge script to a size I am comfortable without the index thing popping into play, even though supposedly locked. I deleted old app because it was stuck on loading and usually downloading a new app will work. I think they forced me into this app by causing the “loading “ delay. I was perfectly happy with old app. Guess I’ll have to find something new!

6 years ago, NadaGamer

Finally! A search feature!

The lack of a search feature let the Democrat & Chronicle app bury unpopular news stories via content filtering and a rating feedback loop. This update FINALLY enables readers to find news that doesn’t make the front page. Much thanks to the developers for listening and responding to criticism!

4 years ago, Sands3000

The D&C App is great!!!

This newspaper is a Rochester institution. The coverage of local politics, sports, art, food, events, entertainment, etc are outstanding and an invaluable resource to our community. The app is easy to use and the banners are an unobtrusive way to stay informed of major stories throughout the day. Please sign up and support this organization so they don’t have to sell themselves to some national conglomerate that will dilute and - potentially direct - the thoughtful, intelligent, local content.

3 years ago, Jav2924

Why do they need to copy my clipboard?

I used this app on a daily basis for a long time. There were always things I wish would be different but overall pretty satisfied with it. That is until I upgraded to iOS 14 and realized that every time I opened the app it copies my clipboard. I still have it on my phone but only open it when a new version comes out. I copy a choice expletive into the clipboard and then see if they are still copying my clipboard. So far they are still copying my clipboard every time I open it. If that does not change soon I will delete it and never look back.

6 years ago, Australya

Very old content, can not read articles

The news content is terrible. Half of the articles are permanent fixtures, and remain on your front page for months. Yes, months. For filler, the D&C leaves articles on their app for a long time. Some that are up today were first posted 2.5 Months ago! As of the past month, the app will only allow us to read the headlines, and a few lines of the article "teaser". The content will not appear without paying a fee. Garbage app, do not even bother. If you want the D&C content, just google their headlines and read it on the web.

6 years ago, pkin

Ignores and bypasses notification settings

Great to have a decent app for our local paper. Great news coverage, including investigative team. But for the App: I like to be able to customize notifications for breaking news. I have mine set to notify for NEWS ONLY, no sports, nothing else. But still get several "breaking news" alerts every week for players questionable to play for the Bills due to such things as wonky ankles. This is not news, people, this is sports.

2 years ago, pissedpayingcuustomer

Need to constantly “sign in to my account “ for content.

I really don’t understand the need to sign into my account all the time to access certain content. You should know I am a paid subscriber. This is stupid and a waste of my time. I have to manage multiple passwords for things that actually require secure access. I would expect someone I pay regularly and has no issue billing me and accepting payment can figure out a way to grant me unrestricted access to content. Pathetic.

2 months ago, argle-bargle

Decent app with two major flaws

For the love of god, can you please display time and date of article??? Also can you please not limit saved articles to 100?

7 months ago, beaneheezer

Readability

The old app was much better in terms of readability on a phone. The navigation buttons take up too much screen real estate! The prior version’s navigation buttons were transparent and therefore could appear above the text (allowing the text much greater viewing area). Too many pop up ads in this new version also. I don’t recall seeing the before.

2 years ago, owners view

Big Improvement Over Previous App

I dropped my subscription because the previous app was frustrating. The new version is much better and I’ll be a subscriber again.

6 years ago, Mindmovesbody

Great for Top Stories and Updates

I like being able to catch up on current events on the go. I love the Top Stories and having the updates that pop up in notification form are helpful as well. They keep me up to date.

1 year ago, '80's Smuggler

In my opinion

I think it’s great journalism. Your reporters, with their resources, do a fine job as far as I’m concerned. I am not only entertained, but I am well-informed by your print edition. I would like to thank each and everyone of you very much. Best regards, Wade Barnett

6 years ago, 4Papa3

Thumbs up for local news

I am most appreciative of access to local news and sports. Most articles are informative and well written. Although I still like "feeling" a newspaper, this is a great complement to other online national apps. Thank you!

3 months ago, Cinn16

Awful app

Not at all user friendly. I am trying to renew my subscription and there is no way to do it. I tried to change my privacy settings but it won’t let me do that either. Things are hard to find and not easy to see on phone or iPad. Specifically the comics. Their breaking news alerts are a joke. Not important or days old. I keep getting a page saying it isn’t working.

1 year ago, really-all names taken?

Why do I see only day-old/days-old stores?

I like the app, and the access to national news, but feel I am missing news with this app. It doesn’t seem to be the same content as reading the print edition of the D&C, or if a replica newspaper. The app doesn’t seem to offer current content.

7 months ago, 02JSD

New “look” is disappointing

I’m a subscriber; so why do I get ads every time I try to navigate to any page? Why do I see pro, college and mostly Bills when I try to navigate to high school sports? Why do I see the same articles as top stories every day, week upon week? I think it’s time to cancel my subscription, because the annoyance is out, weighing the value of what is contained.

2 years ago, Bayla18

Digital

Not being able to access entire digital app. I’ve been a subscriber to the D&C for approximately 50 years receiving the hard copy every day. I have been unsuccessful to access the digital. Called a number of times requesting they fix the problem. Constantly being asked to subscribe again or verify my subscriptions which cannot be completed.

4 months ago, C R8

Only useful for subscribers, deleting

You push so much content that is only available to subscribers. I also don’t need a notification every morning to open your app. Too many notifications, too much content no longer available to non-subscribers. I was a subscriber but when the price for digital access goes up to $65 a year I dropped it.

5 years ago, a good way to avoid criticism

I hate the app!

I want to read the whole paper- page by page. I scan everything - then read in detail the articles I am interested in. I don’t want articles selected for me. I want to browse!! The app doesn’t let me do this. I cannot ever figure out how to get the comics - tv schedule and puzzles. The set up is too much like Yahoo news- snippets of odd artiicles all thrown together. You can’t tell what is news and what is rubbish.

6 years ago, Jack and Meg

Obits are NG

The main reason I have this app is to keep track of Rochester area obits. I find that whenever I call for the obits by location the screen goes white, the loading icon spins and the screen never returns. John Radley

6 months ago, Need a name1

D and C

Paper has reasonable local content. On line version is clunky and has too many pop ups. Very difficult to maneuver around some sections like the obituaries.

4 years ago, C-monie

LOVE IT

As much as I like the actual paper, the app has been much more convenient. I find myself reading more articles than I did than before the paper.

3 years ago, kdjfjfknfnf

App not working with iOS 14

I enjoy the app, but it’s crashing when loading articles with iOS 14. Just trying to get support. Don’t want to cancel subscription.

2 years ago, GLS18

Terrible App.

This app for the iPhone is a terrible app. It crashes frequently and constantly has to reload. There are pop-ups on every page. Very difficult to read any articles without getting some sort of pop-up response. Needs to be completely redesigned. Frustrating!

4 years ago, Stunt Matty

Waste of money

Apparently paying the subscriber fee does allow you to read all of the “For Subscribers Only” articles. Haven’t been able to resolve the issue by calling them. I want to support our local journalists, but I’d also like to have access to ALL of the content that I’m paying for. It’s been on and off like this for months. I’m done. Canceling subscription.

6 years ago, Gilm611

Functionality is terrible

No search function, so when I am looking for an article, I have to search on Google. Who needs the app? Also, My Account is usually “not available.” That is ridiculous. And when I call, the hold time is so long I usually hang up, or today, my call was dropped.

5 months ago, 96215!

App is easy to use

I like the format of the app. It’s easy to use because it’s set up like the hard copy of the paper.

2 months ago, pegl#1

Digital paper

Finally, I can read this, print off the puzzles, and not fill my paper recycle box so fast…..

9 months ago, SheriDH

Skip the app and read online

As others have noted, the news available on the app appears to be limited to the Buffalo Bills and maybe one other “breaking” story (which isn’t always that current). You are better off going to the website and accessing the e-edition.

1 year ago, PC RocVet

Lousy App

Constantly locking me out in spite of paying annual fee. Always telling me I must be a subscriber to see a story. One day it works fine, five days it locks me out of some material. Moving to Florida next year and had hoped to keep subscription to stay in the know about ROC. Probably not worth the money unless significant improvements are made.

2 years ago, dcoriale

Slow News

The website does not seem to be updated daily. Many stories stay online for more than one day

4 years ago, Euchre11

A good news app

The app stays up to date and if you are a subscriber, you get all the content and notifications!

4 years ago, Grampa BB

D&C snowbird

Some good articles but way to many repeats. To many old posts. It’s 11/16 and they still post World Series score. Never any Buffalo Sabres updates. Limited, if any National news. Tons of High School sports if you’re interested!!!! I guess it’s still small town news.

4 years ago, TT0625

Terrible!!!!

Free press is suppose to make the news available without bias. Yet this app does not. It limits what news is available to the “Editor’s Pick” rather than the reader’s interest. The search function doesn’t function. Not sure why D&C continues to force online when it is still worse than the paper version.

4 years ago, Babajuje

Nice app!

This is very handy for keeping up on news. It’s quirky every now and again, but not bad. I enjoy having the news this handy.

1 year ago, DDubbbb

I just want to see new stories

There doesn’t seem to be a setting to see new stories. The same old ones from several days ago keep popping up in the feed.

2 years ago, Unapp

Poor content

The electronic version is dramatically different than the daily paper version. The e-version is missing more than half of the content that you can see in the regular paper. Why?? Plus repetitive articles day after day.

4 years ago, bjkgriffith

Love it

Always keep me up to date on the latest news!

4 years ago, JonnaTI

Happy to get home delivery

Love the thorough local and national reporting. Also enjoy having full access to the D&C website.

3 years ago, RB 146

Keeps crashing.

I do not find this app user friendly. Sometimes I have to Google an article to find it on here. And, now it keeps crashing...trying to support local journalism, but this is frustrating.

10 months ago, HBrider

App never functions properly

Even though I paid for a yearly subscription through the Apple App Store, the app constantly asks me to sign in, and then tells me the content is reserved for subscribers. Sometimes it works, most time it doesn’t.

5 years ago, Put/Call

Democrat & Chronicle

Nice looking app. I wish their was a way to increase font size. If there was, I would have given it a 5 star

4 years ago, Ytfsvffgjbyhujnmkn

The democrat and chronicle

This is a very easy to use app. The stories do a nice job covering the local news.

3 months ago, CAL upstate

Complaint

I have already purchased this subscription. Suddenly the app refuses to recognize that and keeps asking me to re-purchase. That makes my purchase useless. I have requested help with the situation and been ignored.

6 years ago, BVTNY

In-depth Local News Stories

Our region's TV stations just skim the surface of local news. I'm glad the D&C takes the time to thoroughly research and report local news stories.

3 years ago, d12Vin88

Headlines and articles are old and repeat

Why do so many of the same article show up in the same feed and sometimes right next to each other? Not enough news? What a joke. Not sure why I pay for it.

Description

From critically acclaimed storytelling to powerful photography to engaging videos — the Democrat & Chronicle app delivers the local news that matters most to your community. APP FEATURES: • Access all of our in-depth journalism, including things to do around town, sports coverage from high school to the pros, and much more. • Enjoy a streamlined, fast-loading experience that makes it easy to view the stories, photos, and videos that matter to you. • Get breaking news, sports scores, and weather alerts with real-time notifications tailored to your interests. • Customize your experience by saving your favorite stories, adjusting text size, using night mode, or reading offline. MORE INFORMATION: • Privacy Policy: http://cm.democratandchronicle.com/privacy/ • Terms of Service: http://cm.democratandchronicle.com/terms/ • Questions or Comments: [email protected] • Subscriptions are charged to your iTunes account at confirmation of purchase and automatically renew each month or year, unless turned off in your iTunes account settings at least 24 hours before the end of the current period. Your iTunes account will be charged for renewal within 24-hours prior to the end of the current period. You can manage your subscriptions and auto-renewal may be turned off by going to your iTunes Account Settings after purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable. See "Subscription Support" in the app's Settings for more details and customer service contact information.

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