This app is heinous and I would not use except for the fact that they force it on you for the Broadway series. It is constantly having issues connecting and retrieving tickets so I have to plan on downloading them to the phone days in advance because some days it simply doesn’t work. This has been a problem for years but lately it seems to be getting worse.
This app is terrible. Not user friendly, difficult to transfer/send tickets to another person. I can’t find my account with an accounting of payments. Also unable to login online. I actually hate this app and I’m a season ticket holder for 10 years!
I’ve not been able to sign into the mobile app or my account in general for more than a year! Customer service has been NO help. I just keep getting passed from person to person only for each to tell me to the exact same thing that does NOT work! I’ve even gone to the DPAC for assistance with no luck! Not being able to sign into my account means that for my season tickets, I’ve had to contact customer service to send my tickets! How absolutely ridiculous is that!!! And while I get these emails to take advantage of member benefits for presale opportunities, I can’t even take advantage because I can’t freaking log in!!! I’ve lost all patience so I’ll post in every public channel I can until I’m heard and the issue is resolved.
The app is often going out and losing the tickets and the parking pass and then someone must take an extra 20 minutes to go stand in line and get printed tickets and a paper parking pass! This app is not dependable!
Your DPAC experience just got even better! DPAC hosts more than 200 performances a year, including spectacular touring Broadway productions, high-profile concert and comedy events, family shows, and more. The DPAC official app provides information on all upcoming shows, helps you plan your visit, and keeps you up-to-date with all DPAC news. App Features: -View All Events - Directions - Parking - Pre-show Dining - Know Before You Go - News - Connect with Us - Tickets- Access your tickets, Season Seats, and group tickets - Center Info - Seating Chart - Accessibility We look forward to seeing you soon!