Most recent update forces app to refresh its whole content every time you have read a news article and navigate back to landing page. The app has many known issues, but this is a primary standard to avoid in the reading experience. Utterly frustrating. I can't read more than three consecutive articles because content seems not cached and needs to be pulled every time New El País Exprés section lacks of modern UX design standards that places this kind of tab navigation at the bottom of the screen. Its excessive promotion with two big colored buttons on landing page for the same type of action makes the reading experience unbereable
This app continues to be buggy and crash all the time. There are moments when it works, when it does it’s great, but it’s not often. I even have premium thinking maybe it would be better and still doesn’t work. I always end up reading on desktop out of frustration.
When you read a news article and return back to the main screen it jumps back all the way up to the top. This is a basic error on a news add which should bring you instead righ back to the place where you were so that you can continue scrolling down continue more naturally reading the news
latest version keeps crashing, please release another update! and give us dark mode, for the love of god! definitely agree with other reviewers that the app needs a complete re-write… been using it daily and hating it deeply for years. it’s super sad to see that nothing improves. El País must fire these developers and start fresh.
It’s difficult to believe that the owners of the most important newspaper in Spanish cannot get a simple app write. The software crashes continuously, the Latam versions don’t work; customer service is impossible to get….completely hopeless by now…canceling my subscription.
They need to het their act together. El Pais touts itself as being a global newspaper and wanting to reach a global audience. With its terrible, malfunctioning app, they will never achieve it. Just to give a you a hint of how awful it is, I tried subscribing to the newspaper and the app is unable to even show me the rates. You think Im going to trust them to process and handle my data if they can’t even process subscriptions? What a joke.
Since last update the app would not even load. Not that it is a lot better when it opened, mostly feels like a restricted web browser. For a major European newspaper it is a shame their app is so behind.
One of the worst news apps I’ve ever used. Consistently crashed and wouldn’t function. Also was impossible to cancel my el pais subscription, had to change my credit card number!
I have digital subscription but cannot read any articles on this app. It worked for a while but this app is so unstable. Now it suddenly closes down without properly opening.
Why do they think I want to have the El País Exprés button constantly under my thumb? If I want it, there’s a clearly marked tab for it. And I can’t get rid of it. I’m constantly hitting it accidentally as I’m scrolling. It’s terrible
I like the reporting and content generally but the app is a mess. Glitchy, disorganized, almost unusable podcast functionality. They need to scrap it and start over.
I have been a digital subscriber to El Pais for some time and have always been able to access the content from several mobil devices without problem. But since I installed the new update I can no longer access my subscription on my iPad or iPhone. Every time I log in, the app immediately cancels my session and kicks me out. This does not happen on my laptop, so the problem is with the app and not with the subscription account itself. My subscription right now is worthless since I cannot stay “logged in”. Please fix this problem or explain to your users how revert back to the older version of the app.
The description says: “unlimited access to all content.” Not true. Even when I am signed in with my subscription, there is no working link to read an article. Headlines only.
Latest update still does not work with iOS 17.1.1. The app crashes. I don’t understand why a new version of the app is not available to fix this problem.
Got a sub, but their terrible coding wouldnt allow me to view the E+ content I paid for let alone trying to log in on the app. They’ll happily take your money but good luck getting through to support. ALV
After so many complaints, this app keeps crashing every single time it launches. It is so bad, the developers should be held accountable. This app is a disservice to its potential users.
The app won’t get past the “El Pais” blank screen. You can’t view anything on this unstable and broken app. It’s not that hard, guys…can you finally fix it please?
It is a bit unbelievable that you are about to pay €10 per month and it is not possible to login using Google in both platforms. I logged in web using Google, create an account, pay the amount for the subscription and then in the app, no have Google options. If you use your user and password from Google, it says need to reset the password. Received the email, used with the app and it asks me again to create a new password. Up to three times the same process. No solution.
With each update it get’s worse Crushes all the time Doesn’t open the news section at all Doesn’t load articles If you are testing the loyalty of your readers base, soon they are going to leave for good, honestly
Crashes at opening 😕 My 2 cents about the ads. I used to have articles spoken out loud with my iPhone on my car commute. Now reading concludes with every in page ad. I have to manually place the cursor after the ad, which I can't while driving. I know it's the app because NYT and LeMonde work still fine.
It looks like the latests upgrades have created more problems than solutions. The page that shows articles saved to read later hardly ever works and now it would not let me sign in. My account works fine on the web version. The whole experience is very disappointing,
But please bring back the feature that allowed the reader to highlight a word and touch "define" to go to one's downloaded dictionary. That works on many web site apps and worked on this one until very recently. Thanks.
The written content is good, but I would really encourage El Pais to upgrade the mobile platform experience. Audiovisual content needs to be more prominent, and the app needs to be more interactive, appealing, and user-friendly.
Every update worse than the previous one. The app kick my email out all the time so I can’t read news or download the Content. If this doesn’t solve immediately I will cancel my membership. I don’t like to pay for something that doesn’t work. It doesn’t work on iPad or iPhone. BAD
First, it will ask you to memorize a 7 digits pin to connect to your Twitter, after that, the tweet cannot be send because the message is too long. But you didn't wrote one letter. The issue is the app: it can't shortened the URL of the article from the newspaper.
Since the last update I have noticed my iPhone 11 gets really hot to the touch. My guess is there’s some background process hogging CPU. I’ve also experienced several crashes
Can't select text, so no good for language learners
You can't select text so you can't use the iPhone dictionary while reading. This is no good for language learners. Better just to read the newspaper in safari.
Every time you leave an article there's a popup, absolutely excessive. I am deleting this app. It's unfortunate they don't make a good app so I can read Spanish news from the US.
EL PAÍS is the global Spanish-language media leader, with over 65 million readers across its editions. Founded in 1976, it is a point of reference in terms of information, independence and innovation. Through a continuous process of transformation, the daily can now be consulted on multiple formats and across numerous narratives. With the application, you will have access to: · All our editions: Spain, Americas, Mexico, Brazil, In English and Catalonia. · Unlimited access to content on EL PAÍS, all its sections and publications. · Offline reading. · Alerts that let you stay on top of the news. · Top-quality multimedia content. Additionally, just by registering you will have access to exclusive articles. And if you are a subscriber, you will be able to read the print editions of EL PAÍS, its supplements and magazines published in the last 30 days, true to their original formats.
