Promising foundation, but could still use improvements
This app is smooth and has an easy-to-navigate layout, but I’m hoping that in time there will eventually be an option to remove shows and/or movies from the “Continue Watching” section of my Home Screen? Also it’d be very nice to be able to track each specific episode of the TV shows I’m watching as I finish a single episode at a time, not just each show in their entirety. Other than that, I really like the app - maybe it could expand to include even more streaming services as movie or TV show sources, but I have no suggestions outside of that.
I often spend money to purchase material to watch if my favorites. However, I have receipts of things I purchased and was able to view it on my library and then go back to watch later and it’s no longer present. I go back to look at how to retrieve my purchase and it says after so many days it’s no longer retrievable as the warranty is no longer valid. So basically I paid for the purchase to have for ever yet I really paid for it to rent because I can’t get it again. So irritated. I don’t have money to just give to you Google especially when I’m a valuable client who purchases a lot. Then, I had to make two accounts because my other one won’t even let me buy anything anymore. I’m not sure if I’ve purchased too much on that account so I had to make another? Not sure but I didn’t use to have so many issues until just recently and it’s not making me really happy. If it continues I’ll just start going with Apple products which I prefer Google.
The app would have been a good start 5 years ago but when comparing to ReelGood or JustWatch it simply is light years behind. Design wise it certainly doesn’t fit well on iOS. Most importantly you can’t track episodes of seasons. Only supports a limited number of services. For You or Your Stuff should be the default page not Highlights which is just filler. Ideally more blended together. In the end can’t hold a candle to ReelGood and it’s strength of course is being built into GoogleTV so it’s the one we all want to want to use but google makes thst difficult. The only other benefit is it’s search feature is far better than the competitors. You can misname or type but it knows what you mean and you can search for movies similar to another which works well. I don’t expect to see much progress in this app which is too bad since the TV ui on Google TV is much better.
One of the biggest reasons I would purchase movies from this app was because google was “universal” no matter the platform/device I was using. Also it was so I could download movies for offline use when traveling, camping, etc. When I try to download a movie it almost never works and if it even says that it did download, it wont let me play the video. Why is there even a download button in the first place if it doesn’t work? I don’t want a “sorry to hear that” or a “give us your feedback” or a “Here’s a troubleshooting guide” robot reaponse. I want you to fix the app. If you look at all the recent reviews, there aren’t many good ratings….. I think that should be a tell tale sign for you to fix your app for your customers. I feel like this should not really happen with a company this big. Please address this issue.
I use this app particularly for the remote. It’s the most user friendly remote I could find for my google tv. I love it for that reason and because of the purchasing movie Amal’s shows options. I’m giving it 4 stars tho because of one imperfection I’ve noticed. When I use the remote and try to control the volume it doesn’t seem to work. Everything else but the volume works. I can’t mute it, turn it down or up. It’s just an inconvenience because anytime I need to mute it or change to volume I have to get up and turn control it from the buttons on my tv which barely censor.
Honestly if it remembered the show’s and movies I have already watched it would be awesome however I keep getting suggestions repeatedly of things I have already viewed but it is nice having most everything in one place to look through.
The experience of watching a movie I rented through this app has been my worst streaming experience of all time. Currently, the movie is paused while I’m typing this due to poor quality streaming and buffering. The movie keeps pausing every few minutes, for at least a minute or more at a time. Typically, I use other streaming services and have never had this issue before. Additionally, once I rented the movie, I was not able to play it directly on Google play on my TV, and I instead had to download the Google play app on my mobile device, just so I could cast the movie to my tv. It has been a pain to say the least. I will be steering clear of this app in the future and do not recommend it.
The app runs smooth, and they have made several changes that have made the experience better in my opinion. Although there are still some titles in my library that do not show cover art. And I would suggest that when showing titles in alphabetical form, don’t group all titles that have the word “The” in the beginning of the title together.
Why am I required to go to another streaming service to watch what I know for a fact that I paid for? I was unaware of this until a few moments ago when I attempted to watch a movie to pass the time on a long train 🚊 ride (some movies show as they should in the Google TV app, some I have to go to other streaming services like “Peacock” or “YouTube”…Why?) Why must I watch over 180 seconds of commercials before I watch my movie on “Peacock” I will change my review upon my satisfaction with your answer to my inquiry.💭🤔🤨🤦🏿♂️
Why I can only see certain episodes that I’ve purchased on Love and Hip Hop Atlanta I don’t know what’s going on I purchased the whole Season 10 and I can’t even watch it it’s something totally different half the episodes are locked I purchased Season 11 episodes 1-9 and can only watch maybe 3 episodes the rest are locked if I push watch to look at a episode and it goes to google tv I can’t get episode I purchased can you please fix this issue it’s been like this for months I should be able to go straight to whatever episode I purchased
The app itself is fine and mostly does its job except— the remote function doesn’t always work. It glitches in and out and sometimes the remote option is gone all together. If anyone knows how to fix this at all please let me know. The only thing that has helped thus far is constantly powering off my phone which is inconvenient. I know for a fact it is compatible, by the way, because it does work SOMETIMES.
after renting a movie its almost impossible to watch, i have full service on my device and every five or so minutes the movie will freeze. it will not allow me to use screen mirroring to watch movies on my TV, and when i try to use the in app casting feature it simply never loads. im pretty disappointed as i was very excited to use this streaming platform to watch a few movies that i could not find streaming elsewhere but the loading and buffering times are just too long.
Haven’t even thoroughly used this yet.. was just looking for the Google play app in the Apple App Store. Didn’t actually think it would be in there.. Apple being Apple. (No judgment.. LOVE APPLE). So many movies I’d bought in my library before I came back to Apple.. What I got with this app, was much more. Very nice, extremely pleased.
This is definitely one of googles less polished applications. When it functions properly it’s useful despite being unintuitive and a bit clunky/laggy at times. That being said as of about a week ago it stopped allowing me to select shows on my phone and send them to my TV even thought it shows connected at the bottom on top of that it no longer displays the remote icon in the tool tray and I have zero ability to control any tv functions from my phone.
I don’t understand why change up everything on an app that worked well. The remote feature is completely changed, yet doesn’t work anymore. The update ruined the app, it doesn’t even show a remote option most the time, but a third party app will work. Even when it works the app gets stuck on haptic vibrations and keeps registering pushing the up arrow button even though I’m not touching it. Switching over to 3rd party remote app until Google can get it together
All my movies and tv shows are gone. Want to watch a movie or show on Google tv. It shows there in my library, but I looked for my movies and tv shows and all I see is a black screen with no movies or tv shows. I purchased all the movies and tv shows on years ago when it was Google play movies and tv. I don’t want to purchase all the movies and tv shows on iTunes when I bought them on the google play store and there supposed to be show up in the google tv app.
I wanted to find this show I have been looking for years but it won’t let me watch it because it’s locked I want it to be free to watch anytime of the day I think that’s what would make the app a lot better for me and other people.
This app I downloaded to watch a certain movie and had to pay 5$ for. The movie started then would stop and just play the sound. If you restart it it will do the same thing. And if you just wait for it to catch up with its self it won’t. I’ve been dying to watch this and I finally payed for it and I’m wasting my money trying to watch it. This is very frustrating. I have done everything in the books with this app.
For 5 months, I’ve submitted support tickets regarding the following issue: when you click play on the movie Ocean’s Twelve, it says it is playing Ocean’s Twelve, but the actual movie that begins is Thirteen. Additionally, if you click play on the movie Ocean’s Thirteen, it says it is playing Ocean’s Twelve, yet it plays Ocean’s Thirteen… I paid for both of these movies, yet I don’t have access to Twelve, and Thirteen is incorrectly labeled. I expect these issues from a joke mom-n-pop company’s app, not from Google.
I have on both Apple devices(phone and iPad) nothing . where my Google Movie Library’s should be is a blank page. This is not a functioning app. I can’t even talk to anyone…..Google or Apple….I hope the come up with a better operating system than you both!!!!!
Awful app. Remote doesn’t work after connecting to tv.
I can never open the app, connect to the tv, and get access to the remote. I have to open the Apple Remote app in order to get access to the google tv remote in app. It makes no sense. And if I leave the google tv app without closing the application, the remote disappears even though my tv is still connected. Instead, there will be a blank pop up that says “no content”. Worthless app.
I do like this app for buying movies, but my only problem is when you “download for offline viewing” it doesn’t actually work. It’ll still ask you to be connected to the internet. I’ve gone camping or stayed in a hotel and tried to watch movies I’ve downloaded on the app on my iPad and they simply don’t work.
The app is perfect except for the lack of a mouse/touchpad feature. It already has a virtual keyboard feature which is great. All it needs is a mouse/touchpad feature to control a cursor on the Google tv and make it easier to use a web browser. If they added that I would give 5 stars
I haven’t heard from you guys since you refunded me for a few of the many movies I can’t download. When will I get the rest? I just tried to download one again to see if your update did anything out of curiosity and still can’t download! Terrible app! Terrible customer service! Bad business all around! It hasn’t worked for a very long time! I want my refund ASAP!
When I connect to my Google tv, the app doesn’t always show the remote icon right away. But when it works, it works! One thing I would REALLY love is a quick access button to my inputs/app shortcuts. I can’t believe they left that option out of this app. It would be super helpful.
The remote feature that connects to your phone is glitching or something but it just disappears randomly and sometimes won’t load please bring back the freaking remote button option that opens the remote on your phone :(
Ever since google play was “upgraded” to the google home platform there has been one glitch after another. Either a movie purchased with google play lingers in purgatory forever or it no longer casts. I have been using google chrome sticks on several televisions in my home for over 10 years and referred many to them, at this juncture wish I hadn’t.
App okay; functions and ease of use needs major work
I should have gone with a Roku system TV. The app only works like 1% of the time if you want to use the app to control the tv and the other 99% of the time it has to be with the remote. It pairs with my phone without any issue but does not ever pull up the remote function.
Some episodes of shows I’ve purchased are not available in this app, but are available in the web browser. The annoying thing is that I have to watch the matting episodes on my Mac because the universal links automatically open the app. I don’t know why Google tv and Google play are not in sync, but it is super annoying.
Used to Love this app but the recent updates seems to have gotten rid of the ‘Copy and Paste’ Feature from Phone to the Tv. Unless there’s a setting im missing from the app to turn this feature on, I have to now type out all the long text from the phone on tv. Why even get rid of such a critical feature?? Simply annoying!!! Smh
I own two TCL televisions equipped with Google TV in my living space. Although I anticipated that this application would address my remote control concerns, regrettably, its usage has resulted in increased frustration. The virtual remotes frequently vanish during use, rendering me unable to control either television. A cursory online investigation reveals that this is a recognized and persistent issue that remains unresolved by the developers.
The app works well for looking for content. The play back leaves a lot to be desired. Play back stops every 30to 40 seconds to buffer. Just got “ Sorry we’re having trouble playing this video. Give it a try later. (Code310)” while watching a purchased video ( Dune 2). I am sorry I purchased this one though Google TV.
I purchased an entire season of a show when the season started, but the past 4 weeks of episodes still only show up on my account on the actual site, not the app. I’ve tried uninstalling and reinstalling and NOTHING, and it won’t let me actually stream from the site it redirects me to the app. What a waste of money
I purchased an entire season of a TV show and I can’t watch it due to an error stating that I should restart the app to fix the issue. No. Nothing is fixed l after following these directions and I’m going on Week Two with no resolution. Debating if I should dispute the charge for services purchased but not rendered. Steer clear.
Tired of not being able to use the app offline when I have movies downloaded. Content only plays at 1080p. Can’t stream 4k, app doesn’t move to external screen properly to play local full screen 4k, every time I attempt to use this app I have to find an alternative to enjoy paid content at the quality supported.
I use to love this app, cause my remote worked on here for my tv. But the last few months it would be hit or miss actually getting it to connect. Now we can’t ever get it to connect. I’d love if that got fixed so I could go back to 5 star loving it
Recently downloaded a few purchased movies to watch on my flights but when I put my phone in airplane mode I got a message saying I needed to be connected to the internet to view my (DOWNLOADED) movie. Deleted the app for a fresh install and now I can't even download ANY of my movies. I love my Playstore family library! Please fix this issue!
The app crashes constantly. I only downloaded this app to get some episodes of my favorite show to download. The episodes wont download. I contacted technical support who have provided some of the worst assistance I have witnessed in quite a while. Im going to purchase the episodes elsewhere and delete this useless app.
Got it for the remote function after misplacing my remote. Except the function only works half the time. Even when connected to the tv, remote won’t show up. Have to repeatedly close out the app, disconnect and reconnect repeatedly. The remote will show up for 1/2 a second then disappear and you have to start over
Everytime I go back to the screen which is set at the remote, it errors out and shows me a blank page with text about going to my library. If I set it to remote, the remote should always come up. This app is garbage.
No longer able to stream my movies only download them.... what the &@$! ....
I no longer have the option to watch / stream my purchased movies on my apple devices ( iphone / ipad ) or stream them to nearby devices. I have only the option to watch / stream them via additional streaming apps or to download them to my device.
Absolutely terrible for a remote. It lets me use the remote once, and then it never opens to the remote again. No matter how many times I close it out. It’s been doing that for months now. My phone works perfectly fine and is up to date so something with this app is the problem. Would give zero stars.
Please bring back google play. The interface is so busy now, I don’t want to see suggestions or buy other stuff I want a clear screen with everything I have already purchased. Also, why is there no continue watching? Every single time I have to remember what I’m up to and stroll down to play.
The only reason I have this downloaded is so I have an extra remote on hand when the kiddos loose the physical one. Before this new update it worked great but now it takes minutes before it even gives the option for the remote. It’s been nothing but a pain since it updated.
Shows won't play and Google support offered no help
I have two entire seasons of a show that won't play. One is a new season of a show that won't play. Google Support did no troubleshooting, and refused to refund me for the purchased seasons. Do not purchase shows or movies from this app. They will not help if something doesn't work.
I really only used the app for the remote control feature but much like other reviewers the remote button disappears often. So I have to close the app out several times for it to reappear. It’s really frustrating especially since the old remote app worked.
I got the app because my chromecast remote died. It takes forever to bring up the remote option and as soon as I minimize the app, the remote goes away. Then it's sporadic about reconnection. It'll take 5+ tries of closing and opening the app to bring back the remote. It's extremely frustrating.
I have utilized Google TV for years and have paid for many movies so I can watch them when I want and download them for travel. For the past year all I have had is problems with downloading and watching my paid movies. I continue to get a weird error that I have tried to research with no success. SO FRUSTRATED
The Google TV app, previously Play Movies & TV, makes it easy to find and enjoy the entertainment you love from across your apps, all in one place. With Google TV, you'll be able to: Find what to watch next Browse movies and TV episodes from across your streaming apps, all in one place and organized into topics and genres. Discover new things with recommendations based on what you love and what’s trending across the services you already have access to. Search for titles to see which apps are streaming them. Create a list for all your discoveries Add interesting shows and movies to your Watchlist to keep track of your new discoveries and view them later. The Watchlist is shared across your devices, so you can even add to your Watchlist from your TV or phone and laptop through Search on any browser. Take your favorites on-the-go Your recommendations, Library and Watchlist go with you wherever you go, whether it is out the front door or just to the other room. Start streaming right on your mobile device, or download your previously purchased entertainment from your Library to watch when you're not connected. Use your phone as your Google TV / Android TV remote With a remote built right into the app, you can find something great to watch even when the couch has eaten your remote. And you can use your phone’s keyboard to quickly type complicated passwords, movie names or search terms on your Google TV or other Android TV OS device Learn more about Google TV: https://tv.google
